This case study examines the work of the author's aunt as a graphic designer specializing in web design. She is known for designing the website for Wise Pay, which is used by schools. The author interviewed her aunt about how she clarifies client needs and manages projects. She explained her process of developing concepts, getting client feedback, designing pages, and programming the site. Her aunt noted that clients don't always know what they want and she has to provide suggestions. While she aims to meet client needs, their strong opinions can sometimes conflict with her advice. The summary discusses learning about balancing one's own tastes with client priorities when working in a design field.