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PROFESSIONAL LEARNING
EXPERIENCES OF
AUSTRALIAN PUBLIC
LIBRARY STAFF
Prof Helen Partridge
Pro Vice Chancellor
Education Portfolio | USQ
@partridh
Dr Michael Stephens
Associate Professor
School of Information | SJSU
@mstephens7
Dr Kate Davis
Senior Research Fellow
Digital Life Lab | USQ
@katiedavis
ABOUT THE PROJECT
ABOUT THE PROJECT
• Preceded by US public library staff PD study
• Partnership between San Jose State University, University of
Southern Queensland, and the Australian Library and
Information Association
• National survey and narrative interviews
• Goal: To tell the story of the learning experiences of public
librarians in Australia
ABOUT THE SURVEY
ABOUT THE INSTRUMENT
• Based on US study
• We also drew on other related Australian and New Zealand
studies:
• Cossham, A. & Fields, A. (2006). Keeping the roses watered: the continuing
professional development of librarians in New Zealand. The Australian
Library Journal, 55(3), 235-247. DOI: 10.1080/00049670.2006.10721856
• Hallam, G. (2008). Nexus: An investigation into the library and information
services workforce in Australia. Final report. (Unpublished) Retrieved from:
https://eprints.qut.edu.au/12908/
• Hallam, Gillian (2009) neXus2. An investigation into the library and
information services workforce in Australia: The institutional perspective.
Final report prepared for the Australian Library and Information Association
and National and State Libraries Australia. Retrieved from
https://eprints.qut.edu.au/29051/
• The survey was open throughout May 2018
SAMPLE
• 485 valid responses were recorded
• 412 participants progressed to the end of the survey and
submitted their answers
• Responses varied in terms of completeness; all valid
responses were used for the analysis
ABOUT THE PARTICIPANTS
1.8%
12.2%
2.5%
32.0%
0.7%
32.0%
17.6%
1.1%
Certificate
Diploma
Advanced Diploma
Bachelor
Graduate Certificate
Graduate Diploma
Masters by Coursework
Masters by Research
QUALIFICATIONS & EXPERIENCE
TYPE OF QUALIFICATION (PERCENTAGE OF THOSE WITH QUALIFICATIONS)
29.7%
14.0%
17.1%
17.5%
15.1%
3.5%
3.1%
Over 20 years
16-20 years
11-15 years
6-10 years
3-5 years
1-2 years
Less than 1 year
QUALIFICATIONS & EXPERIENCE
LENGTH OF TIME IN PUBLIC LIBRARIES
7.9%
16.3%
13.2%
17.0%
16.1%
10.6%
18.8%
Other
Library assistant
Library technician
Librarian
Specialist
Branch manager
Senior management
WHAT IS THEIR ROLE?
TYPE OF ROLE
16.9%
5.1%
1.8%
25.3%
26.4%
2.9%
6.9%
0.7%
10.2%
4.0%
Other
Technology management
Support services
Library administration/management
Front line services
Community outreach
Collection management - hard copy
Collection management - digital
Children and youth services
Adult programming
WHAT IS THEIR ROLE?
PRIMARY RESPONSIBILITY
3.8%
2.5%
24.9%
7.2%
61.2%
0.4%
Casual employed
Part time employed (contract)
Part time employed (permanent)
Full time employed (contract)
Full time employed (permanent)
Other, please specify
WHAT IS THEIR ROLE?
EMPLOYMENT STATUS
15.3%
24.0%
1.1%
16.6%
0.2%
41.3%
1.1%
Western Australia
Victoria
South Australia
Queensland
Northern Territory
New South Wales
ACT
WHERE DO THEY WORK?
Rural / remote – 12%
Regional – 37%
Metropolitan – 51%
LIBRARY LOCATION AND SETTING
3.1%
0.2%
1.1%
1.8%
6.8%
9.9%
19.7%
14.0%
8.6%
18.6%
16.2%
I don't know
Over 400 staff
301-400 staff
201-300 staff
101-200 staff
76-100 staff
51-75 staff
31-50 staff
26-30 staff
11-25 staff
1-10 staff
WHERE DO THEY WORK?
LIBRARY SIZE
PERCEPTIONS ABOUT
PROFESSIONAL
DEVELOPMENT
EDUCATION AND TRAINING
I CURRENTLY HAVE SUFFICIENT EDUCATION, TRAINING AND EXPERIENCE TO ALLOW ME
TO PERFORM MY JOB EFFECTIVELY
21.0%
55.6%
11.1%
10.9%
1.5%
Strongly Agree
Agree
Neither disagree nor agree
Disagree
Strongly disagree
EDUCATION AND TRAINING
I CURRENTLY HAVE SUFFICIENT EDUCATION, TRAINING AND EXPERIENCE TO ALLOW ME
TO PERFORM MY JOB EFFECTIVELY
ORGANISATIONAL SUPPORT
MY ORGANISATION PROVIDES ME SUFFICIENT OPPORTUNITY TO PARTICIPATE IN
PROFESSIONAL DEVELOPMENT
ORGANISATIONAL SUPPORT
MY ORGANISATION PROVIDES ME SUFFICIENT OPPORTUNITY TO PARTICIPATE IN
PROFESSIONAL DEVELOPMENT
19.1%
38.2%
18.4%
18.4%
6.0%
Strongly Agree
Agree
Neither disagree nor agree
Disagree
Strongly disagree
YOUR PROFESSIONAL PRACTICE
HOW IMPORTANT IS YOUR PROFESSIONAL DEVELOPMENT TO…
YOUR PROFESSIONAL PRACTICE
HOW IMPORTANT IS YOUR PROFESSIONAL DEVELOPMENT TO…
63.6%
33.9%
1.2%
0.7%
0.2%
Very important
Important
Neither important or unimportant
Unimportant
Not at all important
EFFECTIVE OPERATION OF YOUR LIBRARY
HOW IMPORTANT IS YOUR PROFESSIONAL DEVELOPMENT TO…
EFFECTIVE OPERATION OF YOUR LIBRARY
HOW IMPORTANT IS YOUR PROFESSIONAL DEVELOPMENT TO…
64.4%
32.2%
2.2%
0.0%
1.0%
Very important
Important
Neither important or unimportant
Unimportant
Not at all important
AUSTRALIAN PUBLIC LIBRARY PROFESSION
HOW IMPORTANT IS YOUR PROFESSIONAL DEVELOPMENT TO…
AUSTRALIAN PUBLIC LIBRARY PROFESSION
HOW IMPORTANT IS YOUR PROFESSIONAL DEVELOPMENT TO…
59.5%
36.6%
3.4%
0.0%
0.5%
Very important
Important
Neither important or unimportant
Unimportant
Not at all important
96.8%
95.6%
70.3%
47.0%
33.6%
MOTIVATING FACTORS
PERCENTAGE WHO RATED FACTORS AS IMPORTANT OR VERY IMPORTANT
Required to maintain professional
association membership
Salary increase
Career advancement
Improved job performance
Personal satisfaction or growth
98.8%
95.3%
94.1%
92.2%
87.7%
87.5%
86.7%
86.5%
86.2%
84.5%
Content offered
Quality (reputation of providers)
Time needed to participate
Timeliness (is it offered when you want it)
Your overall workload
Location
Scheduled commitments
Delivery methods (online, face to face)
Cost
Support from employer
DECIDING FACTORS
PERCENTAGE WHO RATED FACTORS AS IMPORTANT OR VERY IMPORTANT
YOUR OWN PD PLAN
Trends
Learning Needs
Challenges
Support
Action Items
What trends are you observing
requiring new opportunities for
education/training?
TRENDS
What do you want to learn to
more effectively do your job?
LEARNING NEEDS
What support do you need from
your library?
SUPPORT
What can you do now?
ACTION ITEMS
DO SOMETHING WITH IT!
Include the plan in your conference
report
If you don’t have to turn in conference
reports, turn the plan in anyway!
Use this exercise as a discussion starter…
https://lj.libraryjournal.com/2017/06/opinion/michael-stephens/formula-for-success-office-hours/#_
Email: mstephens7@mac.com
PARTICIPATE
Australian public librarians! We need you!
If you’re interested in participating in a
30-60 minute interview, we’d love to
hear from you!
PROFESSIONAL LEARNING
EXPERIENCES OF
AUSTRALIAN PUBLIC
LIBRARY STAFF
Prof Helen Partridge
Pro Vice Chancellor
Education Portfolio | USQ
@partridh
Dr Michael Stephens
Associate Professor
School of Information | SJSU
@mstephens7
Dr Kate Davis
Senior Research Fellow
Digital Life Lab | USQ
@katiedavis

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