This document discusses various topics related to operations management and capacity planning. It begins with defining capacity as the ability of a system to produce output within a specific time period. It then covers the following key points: - Capacity planning is classified into long, medium, and short range categories based on the time frame. Effective capacity considers normal working conditions and maintenance. - Factors that affect capacity planning include production technology, human capital, facilities, and forecasts versus actual demand. The goal is to meet requirements with minimal waste. - Capacity is measured using factors like volume of output, number of students/sessions, available labor hours, and numbers of items produced. It involves balancing required versus available capacity.