1. Product and Service in
Sharekhan
Questionnaires:
1) Name:
2) Age:
□20 to 30 □ 30 to 40
□40 to 50 □ 50 to above
3) Sex:
□Male □female
4) Source of wealth / income:
□salary □business
□ancestral property □ other
5) Your annual income
□below 5lacs □5-25lacs
□25-50lacs □50lacs and above
6) Mode of receiving contract notes & statement of accounts
□Physical (hard copy) □electronic(soft copy)
2. 7) Have you been investing or trading in the stock market
□Yes □no
8) From which broking house you do trading
□zerodha □pro stocks
□Angle □sharekhan
9) How you know about sharekhan?
□friend and relating □advertisement
□sales executive’s □self interest
10) Which of these financial instrument are you currently invest
in sharekhan
□Equity & mutual fund □IPO’s & bonds
□currency & commodities □others
11) For how long year have been associated with sharekhan Ltd?
□less than 1 year’s □between 1 to 2 years
□between 3 to 5 year’s □5 years & above
12) Was the demo is given to trade tiger being provided to you
by sharekhan?
□yes □ no
13) What is your frequency of your investing / trading?
3. □many times a day □once a day
□many time’s week □ once a week or more
14) Do you have a relationship manager allocated to you?
□Yes □no □none
15) Would you like to undergo free education?
□Investment □Trading strategies based on technical
analysis
16) What is your source of stock market information?
□ TV channel: □CNBC □NDTV PROFIT □other (specify)
□ Newspaper: □economic times □other (specify)
□ Sharekhan research magazines □other research
magazines
□ Friends/relatives □brokers □other (specify)
17) If yes, for start investment in sharekhan then the account to
be operated through power of attorney
□yes □no
18) Were terms and conditions of account opening clearly
explained to you?
□yes □no
19) Were the sales executives of share khan who approached at
good behavior and explaining?
4. □high satisfy □satisfy
□high good □better
20) Which way you prefer for trading?
□Online □offline
21) If you prefer online trading of sharekhan then the reason for
it?
□Privacy □user friendly & time saving
□convenience □All the above
22) Does online trading system motivate you do deal in
securities & shares?
□Yes □no
23) If the sharekhan online software in the like to use?
□high satisfy □satisfy
□high good □better
24) How was sharekhan online services and online trading
software?
□high satisfy □satisfy
□high good □ better
25) How often sharekhan recommend you invest in shares?
□Daily □weekly
□monthly □other
5. 26) How do you get new updates?
□Mails and message □letter format
□phone calls □others
27) What is your current portfolio size?
(Total investment in shares and mutual fund)
□Below 5 lacks □5-25lacs
□25-50lacs □50lacs and above
28) Have you interested in start trading in newly issued IPO’s?
□Yes □no
29) How you been treated after start trading?
□Highly satisfy □satisfy
□good □average
30) Do you recommend the sharekhan financial broking house
for trade to your friends relatives?
□Yes □no
31) What is you feedback about sharekhan?
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