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PRODUCT SERVICE AND
EXPERIENCE
PRODUCT
 Product is anything that can be offered to a
market for attention, acquisition, use , or
consumption that might satisfy a want or
need.
 Product levels
Core product. This concept refers to use-
benefit , problem-solving service that the
consumer is really buying
Actual Product
 Quality level
 Features
 Design
 Brandname
AUGMENTED PRODUCT
 Product consist of the measures taken to
help the consumer put the actual product
to sustained use.
CONSUMER GOODS
1. Convenience Product
2. Shopping products
3.Specialty Products
4. Unsought Products
INDUSTRIAL PRODUCT CLASSIFICATION
 Are those purchased for further processing
or for use in conducting a business.
 1.Material and Parts
 2. Capital Items
 3. Supplies and services
PRODUCT ATTRIBUTE DECISIONS
Product Attribute
Branding
Packaging
Labelling
Product support services
ACTIVITY
Get one item in the magic box ,
give the use of this product and
where it can be buy
QUIZ
 List 5 example of Convenience products,
shopping products, specialty products,
unsought products.
ASSIGNMENT

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PRODUCT AND SERVICE IN PRINCIPLE OF MARKETING