This document provides information about a communication skills course, including the instructor, topic, group members, and types of communication. It discusses two main types of communication: 1) based on communication channels, which includes verbal (written and oral) and non-verbal communication, and 2) based on style and purpose, which includes formal and informal communication. Key points covered include definitions of different communication types, examples, and effectiveness factors.

2. Course Title :
Communication skills(1119)
Course Instructor:
Ms. Sadia Bashir
Topic:
Kinds Of Communication

3. Group Members Name
1. Ujala Yasmeen (027) ( leader)
2. Humaira Naseem (056)
3. Mubarra Siddique (071)
4. Iqra Akhtar (069)
5. Sana Nazar (075)
6. M. khizar Riaz (067)
7. Abdul Khaliq (073)
8. Hafiz Hammad ullah (006)
9. Suleman Habib (035)

4. Communication Skill:
Communication, at its simplest, is the act of
transferring information from one place to another. It may
be vocally (using voice), written (using printed or digital
media such as books, magazines, websites or emails),
visually (using logos, maps, charts or graphs) or non-
verbally (using body language, gestures and the tone and
pitch of voice). In practice, it is often a combination of
several of these.

5. Kinds of Communication :
There are two types of communication which is further
divide on different kinds.
1.Based on communication channels.
2.Based on style and purpose.

7. Based on Communication Channels:
There are two types of communication which based on
communication channels.
1.Verbal Communication.
2.Non-Verbal Communication.
Verbal Communication:
The Verbal Communication is a type of oral
communication wherein the message is transmitted
through the spoken words. Here the sender gives words to
his feelings, thoughts, ideas and opinions and expresses
them in the form of speeches, discussions, presentations,
and conversations

8. Types of Verbal:
There are two types of verbal communication.
1.Written Communication.
2.Oral Communication.
Written Communication :
Written communication includes traditional
pen and paper letters and documents, typed electronic documents,
e-mails, text chats, SMS and anything else conveyed through
written symbols such as language. This type of communication is
indispensable for formal business communications and issuing
legal instructions.Communication forms that predominantly use
written communication include handbooks, brochures, contracts,
memos, press releases, formal business proposals, and the like.
The effectiveness of written communication depends on the
writing style, grammar, vocabulary, and clarity

9. Oral Communication :
The other form of verbal
communication is the spoken word, either
face-to-face or through phone, voice chat,
video conferencing or any other medium.
Various forms of informal
communications such as the grapevine or
informal rumor mill, and formal
communications such as lectures,
conferences are forms of oral
communication. Oral communication
finds use in discussions and causal and
informal conversations. The effectiveness
of oral conversations depends on the
clarity of speech, voice modulation, pitch,
volume, speed, and even non-verbal
communications such as body language
and visual cues.

10. Non-Verbal Communication:
Non-verbal communication entails communicating by
sending and receiving wordless messages. These messages
usually reinforce verbal communication, but they can also
convey thoughts and feelings on their own.
Types of Non-Verbal:
Given below are the types of Non-Verbal communication.
Kinesics :
The word kinesics comes from the root word kinesis, which means
“movement,” and refers to the study of hand, arm, body, and
face movements. Specifically, this section will outline the use of
gestures, head movements and posture, eye contact, and facial
expressions as nonverbal communication.

11. Gestures:
Gestures are the form of
non-verbal communication in
which visible bodily actions are
used to communicate important
messages, either in place of
speech or together are in parallel
with spoken words.
Gestures includes movement of the
hands, face, or their parts of body.

12. Eye Contact :
We also communicate through eye
behaviors, primarily eye contact.
While eye behaviors are often studied
under the category of kinesics, they
have their own branch of nonverbal
studies called oculesics, which comes
from the Latin word oculus, meaning
“eye.” The face and eyes are the main
point of focus during communication,
and along with our ears our eyes take
in most of the communicative
information
around us.

13. The saying “The eyes are the window to the soul” is actually
accurate in terms of where people typically think others are
“located,” which is right behind the eyes.
This list reviews the specific functions of eye contact:
 Regulate interaction and provide turn-taking signals
 Monitor communication by receiving nonverbal
communication from others
 Signal cognitive activity (we look away when processing
information)
 Express engagement (we show people we are listening with our
eyes)
 Convey intimidation
 Express flirtation

14. Facial Expressions:
Our faces are the most expressive part of
our bodies. Think of how photos are often
intended to capture a particular expression
“in a flash” to preserve for later viewing.
Even though a photo is a snapshot in time,
we can still interpret much meaning from
a human face caught in a moment of
expression, and basic facial expressions
are recognizable by humans all over the
world. Much research has supported the
universality of a core group of facial
expressions: happiness, sadness, fear,
anger, and disgust.

15. Haptics:
Think of how touch has the power to comfort someone in
moment of sorrow when words alone cannot. This positive
power of touch is countered by the potential for touch to be
threatening because of its connection to sex and violence.
To learn about the power of touch, we turn to haptics, which
refers to the study of communication by touch. We probably
get more explicit advice and instruction on how to use touch
than any other form of nonverbal communication. A lack of
nonverbal communication competence related to touch
could have negative interpersonal consequences.

16. Based on Style & Purpose:
There are two types of communication which based on
style and purpose.
1. Formal Communication.
2. Informal Communication.

17. Formal Communication:
The Formal
Communication is the
exchange of official information
that flows along the different
levels of the organizational
hierarchy and conforms to the
prescribed professional rules,
policy, standards, processes and
regulations of the organization.

18. Informal Communication:
The Informal
Communication is the casual and
unofficial form of communication
wherein the information is
exchanged spontaneously between
two or more persons without
conforming the prescribed official
rules, processes, system,
formalities and chain of command.