3. COMPANY PROFILE
• Established in 1878, SGS transformed grain
trading in Europe by offering innovative
agricultural inspection services.
• The Company was registered in Geneva as
Société Générale de Surveillance in 1919.
• It has more than 80,000 employees and operates
over 1,650 offices and laboratories worldwide.
4. SGS is the world’s leading inspection,
verification, testing and certification company.
They are recognized as the global benchmark
for quality and integrity.
6. Query
Received
• review for capability/availability
order
recieved
• file opening in database
• order acknowledgement
• specification enter in database for LAB
Allocation
• Email / Fax to client’s office / Warehouse
• Field Communication/ Client Communication
KPI - KEEP PERFORMANCE INDICATOR
9. Draft
Certificates
• After Having Confirmation From Client
Final
Certificate
Invoicing
• Client Required information
• Operationally Closed Files
10. GENERAL TERMINOLOGIES
• -QUERY/QUOTATION
In general, query is a form of questioning in a line
of query.
• -BL (BILL OF LADING)
A detailed list of a ship’s cargo in the form of a
receipt given by the master of the ship to the
person can sign the goods.
• -LC (LETTER OF CREDIT)
It is a document from a bank guaranteeing that a
seller will receive payment in full as long as
certain delivery conditions have been met.
11. • ACKNOWLEDGEMENT
Information related to query deliver to the client
according their requirement. It includes (parameters,
methods, charges, turnaround time).
• -INSPECTION SUMMARY
The jobs done on their target places, arranged them
date wise and updated with their location, no of
boxes, and others information.
• -JOB ORDER
It contains all the orders which have to be done by the
deployed person. It includes locations, consignment
detail, client/shipper name, and numbers of
containers.etc
