This presentation discusses the brand management process, which includes 4 key steps: 1) Identifying brand positioning to convince consumers of a brand's advantages through points of difference and mental maps of core associations. 2) Planning and implementing marketing programs such as choosing brand elements, integrating marketing activities, and leveraging secondary associations. 3) Measuring brand performance through brand audits, analyzing the brand value chain, and using brand equity measurement systems. 4) Growing brand equity by defining branding strategies, managing equity over time and across boundaries.