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Agra Hermantoro Calvina Izumi 
Radityo Bagus Stephanie Nadeak 
Charolina Sumanti M.Rizki Fahrurrozi
An explanatory concept 
that we use to make sense 
out of the behaviors we 
observe
Physiological 
Safety and security 
Belongingness, social, and love 
Esteem 
Self-actualization
Existence 
Relatedness 
Growth
Dissatisfiers-satisfiers 
Hygiene-motivators 
Extrinsic-intrinsic 
Depending on who’s discussing the theory
The need for achievement (n Ach) 
The need for affiliation (n Aff) 
The need for power (n Pow)
Financial rewards : Salary and wages 
Financial rewards : Fringe benefits 
Interpersonal rewards 
Promotions
Completion 
Achievement 
Autonomy 
Personal growth
KICK IN THE PANTS
Negative Physical 
Negative Psychological 
Positive
1. Reducing Time Spent at Work 
2. Spiraling Wages 
3. Fringe Benefits 
4. Human Relations Training 
5. Sensitivity Training 
6. Communication 
7. Two-way Communication 
8. Job Participation 
9. Employee Counseling
Normal Think 
(satisfaction >< dissatisfaction) 
Behavior of People in Their Jobs 
(more than a play on words is involved)
Basic biological needs 
The ability to achieve and through achivement to experience 
psychological growth
A composite of the factors that are involved in causing job satisfaction and job dissatisfaction
Achievement 
Work Itself 
Responsibility 
Growth 
INTRINS 
IC
• Company Policy & Administration 
• Interpersonal Relationships 
• Working Conditions 
• Salary 
• Status 
• Security 
EXTRINS 
IC
”I was unhappy because I didn’t do the job successfully” 
”I was happy because the company reorganized the section so 
that I didn’t report any longer to the guy I didn’t get along 
with”
The results : 
• Motivators = Satisfaction (81%) 
Hygiene = Unhapiness on the job (69%) 
•Job satisfaction >< no job satisfaction 
•Job dissatisfaction >< no job disssatisfaction
Organizational Theory 
Industrial Engineering 
Behavioral Science
The motivation theory suggests: 
Job Enrichment > Job Enlargement
Attempt to motivate employees by giving them the opportunity 
to use the range of their abilities. 
Job enrichment ≠ Job enlargement 
Job enlargement - > Horizontal Job Loading 
Job enrichment - > Vertical Job Loading
JOB ENRICHMENT V.S JOB 
ENLARGEMENT
Vertical Job Loading 
• adding meaningfull task that will lead to growth and provide 
motivating factors. 
Horizontal Job Loading -> should be avoided 
• adding tasks to a job but not adding responsibility or challenge.
Increasing the amount of production expected 
Adding another meaningless task to the existing one 
Rotating the assignments of a number of jobs that need to be 
enriched 
Removing the most difficult parts of the assignment
1. Select those jobs 
2. Approach these jobs 
3. Brainstorm a list 
4. Screen the list to eliminate suggestions 
5. Screen the list for generalities 
6. Screen the list to eliminate 
7. Avoid direct participation 
8. set up a controlled experiment 
9. Be prepared for a drop in performance 
10. Expect your first-line supervisors

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