The document discusses gaining support for implementing information systems in organizations. It covers the implementation process, key actors involved, the relationship between users and developers, potential problems in this relationship due to different backgrounds, and several models that can be used to understand acceptance of new technologies. The goal of implementation is to realize desired impacts on the organization by addressing problems through new information system solutions.

1. 27/03/2015 Implementation of IT in
Organizations - Group 4
1
How to gain support for implementation for IS in a
organisation
From implementation to acceptation
IITO 2014 – Group 4

2. 27/03/2015Implementation of IT in Organizations - Group 4 2
Implementation
 Making a tool, a system or a solution in general work in the context of an
organization.
 Finding a problem that needs a solution
 Starting point of implementation
 Goal
 Realizing the desired impact on the organization
 Focus
 IS

3. Actors
 Employees
 Customers
 IT professionals
 Suppliers
 Etc
27/03/2015Implementation of IT in Organizations - Group 4 3

4. Relation between user and developers
 Why?
 Misfit
 Wrong usage of the solution
 Importance
 Optimization of implementation process
 Time reduction
 Cost savings
 Higher acceptance
 Quality improvements
 Overall organizational results
27/03/2015Implementation of IT in Organizations - Group 4 4

5. Problem relation
 Gap between actors
 Lack of understanding and misaligned expectations
 Different backgrounds / expertise / education
 Difficulties in the feedback process
 Interaction
> Should be more flexible, open, interactive, clear,
27/03/2015Implementation of IT in Organizations - Group 4 5

6. Models
 TAM
 UTAUT
 TTF
 TPB
 TRA
 IS-TRA
 ISSM
 IDT
27/03/2015Implementation of IT in Organizations - Group 4 6