2. Prepared by
Faisal Mahboob Rahman ZR-14
Saida Kabir RQ-19
Nadia Tabassum Khan RQ-28
Shahriar Kabir Nahid ZR-29
Prepared for
Rezwanul Huque Khan
Lecturer
IBA, DU

3. Presentation Outline
• Background
• Objective
• Scope
• Limitation
• Company Overview
• Electronic Banking
• IS of DBBL
• Resources of DBBL
• ERP
• Backup system
• Criticism of the system
• Recommendation

4. Background
• Partial requirement of MIS courseOrigin
• The huge amount of data collected
and managed by FIs drives the need
for implementing MIS in banks
Justification
• DBBL is most innovative and
technologically advancedWhy DBBL

5. Objective
• To assess MIS practices in DBBLBroad
Objective
• To go through the systems used as
information system
• To evaluate the application of MIS in
providing services
• To focus on the positive and negative
aspects of using MIS in DBBL
Specific
Objective

6. Scope
Overview of electronic banking system of DBBL
Systems used by the organization
Applications of MIS in DBBL’s operations
Criticism of using MIS in DBBL

7. Limitation
Data confidentiality
Validity of information

8. Company Overview
Started formal operation in 1996
Current operations
• Deposit Collection
• Foreign Trade
• Foreign Currency Endorsement
• Investment
• Social Responsibility
• Electronic banking
First joint venture bank

9. Electronic Banking
The first bank in Bangladesh to be fully automated and to
introduce Electronic Banking
2011 - First mobile banking
Installed over 2000 ATMs nationwide
DBBL has the largest IT budget in Bangladesh
2004 – SMS and alert banking

10. Information System of Dutch-Bangla Bank Ltd.
Records daily transactions in branch Computers
Sends information to head office server
Updated on daily basis
Branch
Branch
Branch
Head
Office

11. Software Resources
• Core banking software
• Internet banking software
• SMS and alert banking software
• Database and operating software
Resources of DBBL

12. System Software
• Windows & Linux for PCs
• Windows Server for Mainframes
Resources of DBBL
Application Software
• MS Office, Kaspersky Internet Security,
Adobe Reader, FlexCube, Open Office

13. Resources of DBBL
Hardware Resources
• Dell Mainframes
• Multi-processor clustered servers
• PC (HP/ Compaq)
• ATM, POS terminal, Coin counter
• High capacity UPS
• Printer, Scanner
• Networking equipment

14. ERP
Help to integrate a number of procedures and transactions
DBBL use software named “Flexcube” in the server
Flexcube is a medium range specialized banking software
Can contain up to 4 lacs of clients' information

15. ERP
Benefit for Bank
• Detail representation of bank notes & coins
• Movements & vaults
• Sorting And withdrawal
Customer Benefit
• Enable customers to pay & receive electronically
• Can get reconciliation update at any point if time

16. Backup System
Control of branches, ATMs, POS terminals, internet banking
service, SMS and alert banking system
Online synchronized DRS
Restores transactions, balances and statements, etc. from the
data backed up by the user
Main
Server
Branch
User
Server
Backup
Server

17. Administration and Support
1. Security
• Restricts access to data base
• Prevents from modification and
manipulation from unauthorized users
• Protects from virus attack

18. Administration and Support
2. Fault Tolerance
• Is tolerant to the glitches like unreliable
power supply that occur during the course of
operation
• Functions and notifies the user during
problem periods.

19. Administration and Support
3. End of Period Processing
• Handles the data in terms of fixed period of
operation
• Helps to relate the data to multiple periods

20. Administration and Support
4. Report Generation
• General Reports
• Management Reports
• Financial Reports
• Customer Reports

21. Administration and Support
4. Report Generation
• Allows generating and linking of these
reports automatically
• Has the flexibility of generating ad hoc
• Capable of tool based report generation

22. Criticism of the System
Positive Aspects
• Increased productivity and efficiency
• Lower transaction cost per loan
• Greater outreach in rural and urban areas
• Faster delivery of more products and services
• More accurate and timely reporting
• Better decision making

23. Criticism of the System
Negative Aspects
• Not enough skilled technicians
• Poor network frequency in Bangladesh
• Shut down of server also stops ATM Booth services
• Shortage of data storage
• Can not be used for market analysis, hypothesis
testing or client segmentation

24. Recommendation
Strategies with IT
Value based approach
95% rule
Avoid internal Development
Buy high quality software
Avoid customization

25. Thank You