This document provides information about GRESB's preparations for the 2020 assessment year. It discusses the strong momentum around ESG in early 2020 at industry conferences. It then addresses the unexpected impact of COVID-19 and outlines actions GRESB has taken in response, including moving all global trainings to an online format and establishing bi-weekly status checks going forward. The document also reassures participants that the 2020 GRESB portal is on track to open on April 1 while the IT team ensures all systems are functioning properly given the remote work situation.