SlideShare a Scribd company logo
Demand Generation Marketers
Dublin Meet Up
Predictable pipeline: 
Sales Development @ Quantcast
Michael O’Connell
11 December 2014
5| Copyright 2014 Quantcast |
About Quantcast
The most effective advertising from the people who really get audiences
Directly measuring audiences spanning
hundreds of millions of web destinations.
Quantcast Measure
Advertising that acts on real-time
audience behaviour.
Quantcast Advertise
Knows your customer’s next move, so
you can make yours first.
Measures millions of customer
behaviours in the moment.
• fdsfsf
Global Ad Market
€373b2014
Estimate
Source: Bank of America Merrill Lynch & Magna Global
Digital Ad Market Global Ad Market
€86b €373b2014
Estimate
Source: Bank of America Merrill Lynch & Magna Global
Programmatic/RTA Digital Ad Market Global Ad Market
€12b €86b €373b2014
Estimate
Source: Bank of America Merrill Lynch & Magna Global
X`
10| Copyright 2014 Quantcast |
Milestones – Quantcast International
2013 2014 2015
Jan 2013:
Quantcast
opens Dublin
Office
June 2013:
Demand
Generation
first hire in
EMEA
11| Copyright 2014 Quantcast |
Demand Generation @ Quantcast
Multichannel content syndication
Paid
- Display
- Cost per Per Lead (CPL)
- Dedicated emails
- Events
Organic
- Webinars
- Social
Automated Nurturing
12| Copyright 2014 Quantcast |
Sales team pic
© Quantcast 2013
Lead Lifecycle 1.0 (Pre-SDRs)
Introduction to Media Operations 13
Known
Lead
Prospect
&
Recycled
Marketing
Qualified
Lead
Sales
Qualified
Lead
Sales
Accepted
Lead
Sales
Accepted
Lead
Oppty
&
Deal
Marketing Sales
Nurturing Database
14| Copyright 2014 Quantcast |
Blinkered vision
| Copyright 2014 Quantcast |
A change was needed
| Copyright 2014 Quantcast |
17| Copyright 2014 Quantcast |
Continuing to ramp
2013 2014 2015
Jan 2013:
Quantcast
opens Dublin
Office
June 2013:
Demand
Generation
first hire in
EMEA
April 2014:
First Sales
Development
hire in EMEA
Aug 2014:
Second Sales
Development
hire in EMEA
18| Copyright 2014 Quantcast |
Selection
19| Copyright 2014 Quantcast |
Onboarding
© Quantcast 2013
Lead Lifecycle 2.0
Introduction to Media Operations 20
Known
Lead
Prospect
&
Recycled
Marketing
Qualified
Lead
Sales
Qualified
Lead
Sales
Accepted
Lead
Sales
Accepted
Lead
Oppty
&
Deal
Marketing Sales
Sales Development
Representatives
Nurturing Database
© Quantcast 2013
SDR Responsibilities
1. Contact Marketing Qualified Leads
2. Create Sales Qualified leads and deliver them to the Corporate Sales Reps
3. Track Performance of their leads
4. Provide Demand Generation continuous feedback on leads
5. Prospect (January 2015)
Apr-16 21
© Quantcast 2013
BANT Formula for an SQL
Budget: The lead has enough budget to make the sale worthwhile
Authority: The lead should be able to make the decision, or at least have access to
someone who does
Need: The lead must have a pain point that Quantcast can help with
Timing: The lead is willing to set up a test campaign in a defined time period of time
Apr-16Prepared For . Quantcast- Confidentiality Level. 22
© Quantcast 2013
5 Touch Follow Up Cadence
23
| Copyright 2014 Quantcast |
Three key learnings
Sales
want the
Glengarry
Leads
SDRs need
5-10 MQLs
per day
New processes need to be scalable
28| Copyright 2014 Quantcast |
Further Reading
Predictable Revenue, Aaron Ross & Marylou Tyler
http://predictablerevenue.com/
Marketo – Definitive Guide to Sales Lead Qualification and Sales Development
http://www.marketo.com/definitive-guides/
Insight Squared - The Definitive Guide to Building a Successful Outbound Lead Generation Team
http://learn.insightsquared.com/Outbound-Prospecting
Before Predictable Revenue – A presentation at Growth Hackers Ireland (Oct 2014) Alan O’Rourke
http://www.slideshare.net/AlexandraSashaBlumen/growth-hackers-dublin-6-alan-orourke-slides-2-of-2
29| Copyright 2013 Quantcast | Confidential
Takeaways
Be selective
Test everything
1
2
3
Getting started
is
straightforward
Find champions
| Copyright 2014 Quantcast |
Questions?

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Predictable pipeline - Building demand gen and sales development team in Europe

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  • 5. 5| Copyright 2014 Quantcast | About Quantcast The most effective advertising from the people who really get audiences Directly measuring audiences spanning hundreds of millions of web destinations. Quantcast Measure Advertising that acts on real-time audience behaviour. Quantcast Advertise Knows your customer’s next move, so you can make yours first. Measures millions of customer behaviours in the moment.
  • 7. Global Ad Market €373b2014 Estimate Source: Bank of America Merrill Lynch & Magna Global
  • 8. Digital Ad Market Global Ad Market €86b €373b2014 Estimate Source: Bank of America Merrill Lynch & Magna Global
  • 9. Programmatic/RTA Digital Ad Market Global Ad Market €12b €86b €373b2014 Estimate Source: Bank of America Merrill Lynch & Magna Global X`
  • 10. 10| Copyright 2014 Quantcast | Milestones – Quantcast International 2013 2014 2015 Jan 2013: Quantcast opens Dublin Office June 2013: Demand Generation first hire in EMEA
  • 11. 11| Copyright 2014 Quantcast | Demand Generation @ Quantcast Multichannel content syndication Paid - Display - Cost per Per Lead (CPL) - Dedicated emails - Events Organic - Webinars - Social Automated Nurturing
  • 12. 12| Copyright 2014 Quantcast | Sales team pic
  • 13. © Quantcast 2013 Lead Lifecycle 1.0 (Pre-SDRs) Introduction to Media Operations 13 Known Lead Prospect & Recycled Marketing Qualified Lead Sales Qualified Lead Sales Accepted Lead Sales Accepted Lead Oppty & Deal Marketing Sales Nurturing Database
  • 14. 14| Copyright 2014 Quantcast | Blinkered vision
  • 15. | Copyright 2014 Quantcast | A change was needed
  • 16. | Copyright 2014 Quantcast |
  • 17. 17| Copyright 2014 Quantcast | Continuing to ramp 2013 2014 2015 Jan 2013: Quantcast opens Dublin Office June 2013: Demand Generation first hire in EMEA April 2014: First Sales Development hire in EMEA Aug 2014: Second Sales Development hire in EMEA
  • 18. 18| Copyright 2014 Quantcast | Selection
  • 19. 19| Copyright 2014 Quantcast | Onboarding
  • 20. © Quantcast 2013 Lead Lifecycle 2.0 Introduction to Media Operations 20 Known Lead Prospect & Recycled Marketing Qualified Lead Sales Qualified Lead Sales Accepted Lead Sales Accepted Lead Oppty & Deal Marketing Sales Sales Development Representatives Nurturing Database
  • 21. © Quantcast 2013 SDR Responsibilities 1. Contact Marketing Qualified Leads 2. Create Sales Qualified leads and deliver them to the Corporate Sales Reps 3. Track Performance of their leads 4. Provide Demand Generation continuous feedback on leads 5. Prospect (January 2015) Apr-16 21
  • 22. © Quantcast 2013 BANT Formula for an SQL Budget: The lead has enough budget to make the sale worthwhile Authority: The lead should be able to make the decision, or at least have access to someone who does Need: The lead must have a pain point that Quantcast can help with Timing: The lead is willing to set up a test campaign in a defined time period of time Apr-16Prepared For . Quantcast- Confidentiality Level. 22
  • 23. © Quantcast 2013 5 Touch Follow Up Cadence 23
  • 24. | Copyright 2014 Quantcast | Three key learnings
  • 27. New processes need to be scalable
  • 28. 28| Copyright 2014 Quantcast | Further Reading Predictable Revenue, Aaron Ross & Marylou Tyler http://predictablerevenue.com/ Marketo – Definitive Guide to Sales Lead Qualification and Sales Development http://www.marketo.com/definitive-guides/ Insight Squared - The Definitive Guide to Building a Successful Outbound Lead Generation Team http://learn.insightsquared.com/Outbound-Prospecting Before Predictable Revenue – A presentation at Growth Hackers Ireland (Oct 2014) Alan O’Rourke http://www.slideshare.net/AlexandraSashaBlumen/growth-hackers-dublin-6-alan-orourke-slides-2-of-2
  • 29. 29| Copyright 2013 Quantcast | Confidential Takeaways Be selective Test everything 1 2 3 Getting started is straightforward Find champions
  • 30. | Copyright 2014 Quantcast | Questions?