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ADDIS ABABA
JULY 30/2019
Ministry of Health
Revised Performance Review and
Clinical Mentoring Meeting(PRCMM)
Federal Democratic Republic of Ethiopia Ministry of Health
BASIC CONCEPTS AND APPROACHES OF PERFORMANCE
REVIEW & CLINICAL MENTORING MEETING
Major issues related with PRCMM in this session:
 Introduction
 Describe what is meant by RCMM
 Objective & Expected outcome of PRCMM
 Explain the process or steps of organizing performance PRCMM
 Understand the guide line for effective performance review meeting
Federal Democratic Republic of Ethiopia Ministry of Health
Introduction
 Training is only an entry point to the implementation of a program
 For any program to be successful, giving quality training alone will not be
enough; conducting follow up and supportive supervision will be of
critical importance
 CBNC/ICCM Start-up follow up for trained HEW is needed 4-6weeks
after training followed by regular supportive supervision
 In addition regular performance review meeting with mentoring for a
group of HEW will be needed
 It can be easily integrated into the existing health system at PHCU
monthly meeting
 Ensures ownership and sustainability
Federal Democratic Republic of Ethiopia Ministry of Health
Brain storm participants
 What is performance review?
 What are the performance review meeting practices in
your area (when, who are attending it, how it is
organized and processed and concluded?
 How does the HC work with the Health post to
improve the performances?
 What supports do HC team provided to each Health
Post?
Federal Democratic Republic of Ethiopia Ministry of Health
Definition of PRCMM
Performance review and clinical mentoring Meeting is a
periodic participatory assessment of the performances
of the PHCU specifically on ICMNCI program
Federal Democratic Republic of Ethiopia Ministry of Health
Objectives
 Reinforce integrated case management skills and assist HEWs to
transfer these skills to actual practice;
 Identify problems faced by HEWs in managing sick young
infant and sick children and help solve these problems;
 Gather information on the performance of HEWs, and explore
conditions that influence performance in order to improve the
implementation of CBNC/iCCM of sick young and children
under five in the future.
 Distribute supplies when needed
Federal Democratic Republic of Ethiopia Ministry of Health
Expected outcomes
At the end of this meeting:
 HEW’s case management skills will be reinforced
 HEWs will be able to fill CBNC/iCCM registers more correctly
 CBNC/iCCM information collected from registers and other
sources
 Identified pregnant women and visited newborns will be
abstracted from the registers
 Strengths and weaknesses in CBNC/iCCM implementation
identified
 Solutions to weaknesses identified and agreed
Federal Democratic Republic of Ethiopia Ministry of Health
Pre- Preparation
Invitation
 Check with the relevant people that there are no other competing tasks on the
same date and identify a date that works, this day should preferable be a
working day with less case load in the facility so that people will have time and
there will be opportunities for case observation in the facility
 Using invitation letter or equivalent means of communication from the PHCU
invite participants well ahead of time.
 Ensure that HEWs from selected HPs should come with both iCCM and CBNC
registers, integrated pregnancy identification ANC, delivery and PNC registers,
chart booklets, iCCM/CBNC service delivery and demand creation report
Venue
 A large room with chairs and tables is required in which all participants can sit
comfortably
Logistics needed for the CBNC/ iCCM PRCMM
Federal Democratic Republic of Ethiopia Ministry of Health
General direction
 A productive and effective PRCMM needs good planning
and preparation ahead of time
 PRCMM will take place monthly ‘if possible’ .
 conducted on a different day from the monthly
performance review of the PHCU to give ample time
 To facilitate the clinical attachment in a cost efficient
manner, the meeting should be conducted in the health
center.
 Duration of the meeting is 1 day
Federal Democratic Republic of Ethiopia Ministry of Health
Participants of PRCMM
 Primary Health Care Unit (PHCU) director
 PHCU Health Extension Program (HEP) coordinator,
 IMNCI trained under 5 OPD service providers
 Midwives
 Health extension workers (HEW) from catchment HP who received CBNC &
iCCM training and providing the service at health post are eligible..
 HC staffs who are assigned to supervise HP/HEWs
 Pharmacy technician
 Other PHCU staff (optional)
 Woreda Health office MCH head and/or ICMNCI/IMNCI focal person(optional),
 If there is a ICCM/CBNC implementing partner, its project officers could support
technically
Federal Democratic Republic of Ethiopia Ministry of Health
Who is responsible what ?
 The PHCU director oversees the whole process
 The IMNCI focal person in the facility serves as the
organizer of the meeting coordinating the activities
 Other IMNCI trained health workers would supervise skill
practice and review of the registers serving as facilitators.
 HEWs bring their respective iCCM/CBNC register, service
delivery and demand creation performance report for
review during the meeting
 The 7day course of IMNCI that includes the supervisory
skill
Federal Democratic Republic of Ethiopia Ministry of Health
PRCMM agenda
 Registration,
 introduction,
 objectives presentation,
 Review IMNCI/ICCM register for completeness, consistency of care and
utilization assessment, pregnancy registration, PNC, demand creation,
community engagement, service linkage , group already formed (HC+ satellite
HP)
 IMNCI/ICCM/CBNC successes and challenges- Summary sheet by cluster
(HC+HP) includes activity presentation of expected and seen
 IMNCI clinic visit- Direct case observation in under five clinic
 Drugs and supplies/shortages
 Bottlenecks and proposed solutions
Federal Democratic Republic of Ethiopia Ministry of Health
Activities carried out during PRCMM
 Introduce CBNC/iCCM /IMNCI case management
performance (quality of care) assessment of selected
cases.
– Present summary of supervisory skill note
 Introduction of Woreda and PHCU-MNCH (iCCM/CBNC/IMNCI and
maternal) service utilization tracking templates and group work by
HP (Annex A, B & C)
– Conversion factors and on how to calculate coverage/utilization
rate
 Review of CBNC/iCCM/ registration, Pregnancy and new born
register, delivery,PNC demand creation and community
engagement (community client/case identification & service
linkage by WDAs….) performances
Federal Democratic Republic of Ethiopia Ministry of Health
Activities carried out during PRCMM
 Step 1: Brain Storming:
– How does HC work with the HP to improve performance?
– What support do PHCU staffs provide to each Health Post?
– How do the HC staffs review performance of the HP?
 Step 2:-
– Form groups by their service catchment and HEWs with their registers
and demand creation reports.
– Assign one experienced facilitator who will guide how to review
CBNC/iCCM registers.
 Exercise 1: review the SC and SYI registers for completeness and
consistency
 Exercise 2: Review demand creation and program implementation
 Exercise 3: Review CBNC/iCCM program implementation successes and
challenges
Federal Democratic Republic of Ethiopia Ministry of Health
Activities carried out during PRCMM
 Visit the facilities IMNCI clinic and delivery room to observe cases and
review of selected HC delivery registration book to see the linkage
between HC & HPs whether it matches with birth notification of HC to
HPs
 Review PHCU MNCH activity plan to ensure the inclusion of proper
indicators
 Review PHCU MNCH activity plan to ensure the inclusion of proper
indicators
 Discussion on the presentation of CBNC / ICCM and others service
related issues and direction.
 The way forward and closing
Federal Democratic Republic of Ethiopia Ministry of Health
Quality of IMNCI/ICCM /CBNC service, summary by cluster
HC/HP
Diseases
# of
classifications
Assess & Classify Classify & Treat
Classify & Follow
up
# Agree # Agree # Agree
1.Pneumonia
2.Malaria
3.Diarrhea
/Dehydration
4. SAM
Total classifications
1.VSD
2.Preterm or low
birth weight
3.Feeding problem
or underweight
Total
Federal Democratic Republic of Ethiopia Ministry of Health
Case load (IMNCI/ICCM /CBNC service utilization) by cluster
Diseases # of cases expected Performed %
1.Pneumonia
2.Malaria
3.Diarrhea
/Dehydration
4. SAM
5.VSD
6.Preterm or low
birth weight
7.Feeding problem
or underweight
Federal Democratic Republic of Ethiopia Ministry of Health
ANC/Delivery/ PNC
# mothers who have their 4th ANC at HP
# of delivery at home by TBA or relatives
# of delivery attended by HEWs
# of delivery attended by HWs (HC/HOSP)
# of PNC visits within 48 hours of delivery by HEWs
# of PNC visits on third day of delivery by HEWs
# of PNC visits on seventh day of delivery by HEWs
Federal Democratic Republic of Ethiopia Ministry of Health
Thank you

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PRCMM PPT.pptx

  • 1. ADDIS ABABA JULY 30/2019 Ministry of Health Revised Performance Review and Clinical Mentoring Meeting(PRCMM)
  • 2. Federal Democratic Republic of Ethiopia Ministry of Health BASIC CONCEPTS AND APPROACHES OF PERFORMANCE REVIEW & CLINICAL MENTORING MEETING Major issues related with PRCMM in this session:  Introduction  Describe what is meant by RCMM  Objective & Expected outcome of PRCMM  Explain the process or steps of organizing performance PRCMM  Understand the guide line for effective performance review meeting
  • 3. Federal Democratic Republic of Ethiopia Ministry of Health Introduction  Training is only an entry point to the implementation of a program  For any program to be successful, giving quality training alone will not be enough; conducting follow up and supportive supervision will be of critical importance  CBNC/ICCM Start-up follow up for trained HEW is needed 4-6weeks after training followed by regular supportive supervision  In addition regular performance review meeting with mentoring for a group of HEW will be needed  It can be easily integrated into the existing health system at PHCU monthly meeting  Ensures ownership and sustainability
  • 4. Federal Democratic Republic of Ethiopia Ministry of Health Brain storm participants  What is performance review?  What are the performance review meeting practices in your area (when, who are attending it, how it is organized and processed and concluded?  How does the HC work with the Health post to improve the performances?  What supports do HC team provided to each Health Post?
  • 5. Federal Democratic Republic of Ethiopia Ministry of Health Definition of PRCMM Performance review and clinical mentoring Meeting is a periodic participatory assessment of the performances of the PHCU specifically on ICMNCI program
  • 6. Federal Democratic Republic of Ethiopia Ministry of Health Objectives  Reinforce integrated case management skills and assist HEWs to transfer these skills to actual practice;  Identify problems faced by HEWs in managing sick young infant and sick children and help solve these problems;  Gather information on the performance of HEWs, and explore conditions that influence performance in order to improve the implementation of CBNC/iCCM of sick young and children under five in the future.  Distribute supplies when needed
  • 7. Federal Democratic Republic of Ethiopia Ministry of Health Expected outcomes At the end of this meeting:  HEW’s case management skills will be reinforced  HEWs will be able to fill CBNC/iCCM registers more correctly  CBNC/iCCM information collected from registers and other sources  Identified pregnant women and visited newborns will be abstracted from the registers  Strengths and weaknesses in CBNC/iCCM implementation identified  Solutions to weaknesses identified and agreed
  • 8. Federal Democratic Republic of Ethiopia Ministry of Health Pre- Preparation Invitation  Check with the relevant people that there are no other competing tasks on the same date and identify a date that works, this day should preferable be a working day with less case load in the facility so that people will have time and there will be opportunities for case observation in the facility  Using invitation letter or equivalent means of communication from the PHCU invite participants well ahead of time.  Ensure that HEWs from selected HPs should come with both iCCM and CBNC registers, integrated pregnancy identification ANC, delivery and PNC registers, chart booklets, iCCM/CBNC service delivery and demand creation report Venue  A large room with chairs and tables is required in which all participants can sit comfortably Logistics needed for the CBNC/ iCCM PRCMM
  • 9. Federal Democratic Republic of Ethiopia Ministry of Health General direction  A productive and effective PRCMM needs good planning and preparation ahead of time  PRCMM will take place monthly ‘if possible’ .  conducted on a different day from the monthly performance review of the PHCU to give ample time  To facilitate the clinical attachment in a cost efficient manner, the meeting should be conducted in the health center.  Duration of the meeting is 1 day
  • 10. Federal Democratic Republic of Ethiopia Ministry of Health Participants of PRCMM  Primary Health Care Unit (PHCU) director  PHCU Health Extension Program (HEP) coordinator,  IMNCI trained under 5 OPD service providers  Midwives  Health extension workers (HEW) from catchment HP who received CBNC & iCCM training and providing the service at health post are eligible..  HC staffs who are assigned to supervise HP/HEWs  Pharmacy technician  Other PHCU staff (optional)  Woreda Health office MCH head and/or ICMNCI/IMNCI focal person(optional),  If there is a ICCM/CBNC implementing partner, its project officers could support technically
  • 11. Federal Democratic Republic of Ethiopia Ministry of Health Who is responsible what ?  The PHCU director oversees the whole process  The IMNCI focal person in the facility serves as the organizer of the meeting coordinating the activities  Other IMNCI trained health workers would supervise skill practice and review of the registers serving as facilitators.  HEWs bring their respective iCCM/CBNC register, service delivery and demand creation performance report for review during the meeting  The 7day course of IMNCI that includes the supervisory skill
  • 12. Federal Democratic Republic of Ethiopia Ministry of Health PRCMM agenda  Registration,  introduction,  objectives presentation,  Review IMNCI/ICCM register for completeness, consistency of care and utilization assessment, pregnancy registration, PNC, demand creation, community engagement, service linkage , group already formed (HC+ satellite HP)  IMNCI/ICCM/CBNC successes and challenges- Summary sheet by cluster (HC+HP) includes activity presentation of expected and seen  IMNCI clinic visit- Direct case observation in under five clinic  Drugs and supplies/shortages  Bottlenecks and proposed solutions
  • 13. Federal Democratic Republic of Ethiopia Ministry of Health Activities carried out during PRCMM  Introduce CBNC/iCCM /IMNCI case management performance (quality of care) assessment of selected cases. – Present summary of supervisory skill note  Introduction of Woreda and PHCU-MNCH (iCCM/CBNC/IMNCI and maternal) service utilization tracking templates and group work by HP (Annex A, B & C) – Conversion factors and on how to calculate coverage/utilization rate  Review of CBNC/iCCM/ registration, Pregnancy and new born register, delivery,PNC demand creation and community engagement (community client/case identification & service linkage by WDAs….) performances
  • 14. Federal Democratic Republic of Ethiopia Ministry of Health Activities carried out during PRCMM  Step 1: Brain Storming: – How does HC work with the HP to improve performance? – What support do PHCU staffs provide to each Health Post? – How do the HC staffs review performance of the HP?  Step 2:- – Form groups by their service catchment and HEWs with their registers and demand creation reports. – Assign one experienced facilitator who will guide how to review CBNC/iCCM registers.  Exercise 1: review the SC and SYI registers for completeness and consistency  Exercise 2: Review demand creation and program implementation  Exercise 3: Review CBNC/iCCM program implementation successes and challenges
  • 15. Federal Democratic Republic of Ethiopia Ministry of Health Activities carried out during PRCMM  Visit the facilities IMNCI clinic and delivery room to observe cases and review of selected HC delivery registration book to see the linkage between HC & HPs whether it matches with birth notification of HC to HPs  Review PHCU MNCH activity plan to ensure the inclusion of proper indicators  Review PHCU MNCH activity plan to ensure the inclusion of proper indicators  Discussion on the presentation of CBNC / ICCM and others service related issues and direction.  The way forward and closing
  • 16. Federal Democratic Republic of Ethiopia Ministry of Health Quality of IMNCI/ICCM /CBNC service, summary by cluster HC/HP Diseases # of classifications Assess & Classify Classify & Treat Classify & Follow up # Agree # Agree # Agree 1.Pneumonia 2.Malaria 3.Diarrhea /Dehydration 4. SAM Total classifications 1.VSD 2.Preterm or low birth weight 3.Feeding problem or underweight Total
  • 17. Federal Democratic Republic of Ethiopia Ministry of Health Case load (IMNCI/ICCM /CBNC service utilization) by cluster Diseases # of cases expected Performed % 1.Pneumonia 2.Malaria 3.Diarrhea /Dehydration 4. SAM 5.VSD 6.Preterm or low birth weight 7.Feeding problem or underweight
  • 18. Federal Democratic Republic of Ethiopia Ministry of Health ANC/Delivery/ PNC # mothers who have their 4th ANC at HP # of delivery at home by TBA or relatives # of delivery attended by HEWs # of delivery attended by HWs (HC/HOSP) # of PNC visits within 48 hours of delivery by HEWs # of PNC visits on third day of delivery by HEWs # of PNC visits on seventh day of delivery by HEWs
  • 19. Federal Democratic Republic of Ethiopia Ministry of Health Thank you