In this article I explain the benefits of offering dental patients the option to pay for treatments with zero and low interest finance. I also offer advice for developing a dental practice to increase patient satisfaction. You can view this and other article in PPD at http://www.ppdentistry.com/dental-management/article/carter
Dental insurance is important because dental problems are common and expensive to treat. It encourages preventative care like cleanings and checkups, which helps catch issues early before they become serious and costly to address. Dental insurance plans typically cover a range of services from preventative care to more complex procedures. Choosing a plan requires researching options and comparing costs and coverage to find the best option for an individual or family's needs. Dental insurance emphasizes prevention over treatment because dental issues are often preventable through regular care.
The document discusses dental insurance in India. It provides an overview of different types of dental insurance plans available in India, including standalone dental insurance and dental coverage as part of general health insurance. It then focuses on Dentashakti, a unique dental insurance scheme launched by Janashakthi Insurance PLC and Dentavista Healthcare. Dentashakti offers affordable packages for routine treatments, orthodontics, implants and other dental work. The document outlines Dentashakti's monthly scheme and family dental schemes.
Still struggling to find the monetary value of a strong patient communications program? This white paper maps the advantages and provides evidence about the ROI of using sustained electronic communications to improve patient satisfaction and outcomes.
This document provides an overview of dental insurance. It discusses what dental insurance covers, such as regular cleanings and fillings. It notes that dental insurance helps ensure people can afford dental care without becoming financially burdened. The document also outlines the different types of dental insurance plans like HMOs, PPOs, and indemnity plans. It discusses who the typical customers of dental insurance are and the benefits of having a dental plan.
This document summarizes priorities and changes for the NHS Cluster in the West Midlands region. It discusses focusing on high quality, safe, and efficient healthcare while managing the transformation of the NHS through strategies like prevention and early intervention. Key priorities include reducing infections, avoidable deaths, and pressure ulcers. The transition plan involves PCTs transitioning responsibilities to clinical commissioning groups and local offices of the NHS Commissioning Board. The future brings more challenges but also opportunities for greater patient and public involvement.
This article discusses trends in health care and wellness design. Regarding health care trends, the emphasis is shifting from acute to preventative care due to policies like the Affordable Care Act. This will increase demand for primary care and outpatient facilities over hospitals. Wellness design aims to support these trends by integrating services and making care more accessible. In the future, there will be more collaboration between practices and specialties located together, as well as leasing of clinic space instead of purchasing. Both private practices and hospitals are consolidating to cut costs and improve coordination of care through technologies like electronic medical records. Overall, facilities must be adaptable, efficient and emphasize prevention to succeed in the changing health care environment.
ChaseHealthAdvance is providing innovative patient financing options for orthodontic practices to offer clients. They offer payment plans from 3-48 months with no interest charged as long as payments are made on time. They have a minimum credit line of $5,000 and provide marketing tools and services to help practices. Enrolling is easy for practices and applications are quick for patients. ChaseHealthAdvance aims to advocate for patients and practices through financing options and innovation.
The document discusses plans to establish Barney Rehabilitation Hospital in Voorhees, New Jersey. The hospital will provide physical rehabilitation services and fill a need for such services for the growing senior population in the area. It will partner with Anuschka Healthcare Group for management and operational services. The hospital aims to provide high quality, evidence-based rehabilitation care and expects to hire around 150 employees.
Dental insurance is important because dental problems are common and expensive to treat. It encourages preventative care like cleanings and checkups, which helps catch issues early before they become serious and costly to address. Dental insurance plans typically cover a range of services from preventative care to more complex procedures. Choosing a plan requires researching options and comparing costs and coverage to find the best option for an individual or family's needs. Dental insurance emphasizes prevention over treatment because dental issues are often preventable through regular care.
The document discusses dental insurance in India. It provides an overview of different types of dental insurance plans available in India, including standalone dental insurance and dental coverage as part of general health insurance. It then focuses on Dentashakti, a unique dental insurance scheme launched by Janashakthi Insurance PLC and Dentavista Healthcare. Dentashakti offers affordable packages for routine treatments, orthodontics, implants and other dental work. The document outlines Dentashakti's monthly scheme and family dental schemes.
Still struggling to find the monetary value of a strong patient communications program? This white paper maps the advantages and provides evidence about the ROI of using sustained electronic communications to improve patient satisfaction and outcomes.
This document provides an overview of dental insurance. It discusses what dental insurance covers, such as regular cleanings and fillings. It notes that dental insurance helps ensure people can afford dental care without becoming financially burdened. The document also outlines the different types of dental insurance plans like HMOs, PPOs, and indemnity plans. It discusses who the typical customers of dental insurance are and the benefits of having a dental plan.
This document summarizes priorities and changes for the NHS Cluster in the West Midlands region. It discusses focusing on high quality, safe, and efficient healthcare while managing the transformation of the NHS through strategies like prevention and early intervention. Key priorities include reducing infections, avoidable deaths, and pressure ulcers. The transition plan involves PCTs transitioning responsibilities to clinical commissioning groups and local offices of the NHS Commissioning Board. The future brings more challenges but also opportunities for greater patient and public involvement.
This article discusses trends in health care and wellness design. Regarding health care trends, the emphasis is shifting from acute to preventative care due to policies like the Affordable Care Act. This will increase demand for primary care and outpatient facilities over hospitals. Wellness design aims to support these trends by integrating services and making care more accessible. In the future, there will be more collaboration between practices and specialties located together, as well as leasing of clinic space instead of purchasing. Both private practices and hospitals are consolidating to cut costs and improve coordination of care through technologies like electronic medical records. Overall, facilities must be adaptable, efficient and emphasize prevention to succeed in the changing health care environment.
ChaseHealthAdvance is providing innovative patient financing options for orthodontic practices to offer clients. They offer payment plans from 3-48 months with no interest charged as long as payments are made on time. They have a minimum credit line of $5,000 and provide marketing tools and services to help practices. Enrolling is easy for practices and applications are quick for patients. ChaseHealthAdvance aims to advocate for patients and practices through financing options and innovation.
The document discusses plans to establish Barney Rehabilitation Hospital in Voorhees, New Jersey. The hospital will provide physical rehabilitation services and fill a need for such services for the growing senior population in the area. It will partner with Anuschka Healthcare Group for management and operational services. The hospital aims to provide high quality, evidence-based rehabilitation care and expects to hire around 150 employees.
R&L's healthcare consulting team was first engaged to review and implement marketing activities to increase the census of self-pay patients. This healthcare consulting engagement was a multi-faceted project.
This document promotes an affordable healthcare program that provides discounts on medical services and prescriptions. It details savings averages of 20-60% on services like doctor visits, dental care, eyewear, chiropractic care and prescriptions. Specific savings examples are provided showing over $1,200 in potential annual savings for a family. Success stories are shared of families saving over $1,500 on dental and over $2,300 total on healthcare costs in a year through the program. The program is described as not being insurance but rather providing discounts through contracts with healthcare providers for a low monthly fee.
The counselors guide to private practicejaredkyledad
The document provides guidance for counselors establishing a private practice. It discusses establishing a professional identity, determining the ideal clientele and location for the practice, setting up an appropriate office space, obtaining necessary licenses and credentials, managing finances, billing practices, record keeping, marketing strategies, and taxes. The overall message is that counselors need to carefully consider these various practice management aspects to successfully operate a private counseling practice.
This document promotes an affordable healthcare savings program offered by Secure Health Benefits. It summarizes the program's benefits which include discounts of 20-60% on healthcare services from over 1 million providers through networks like Careington. The program offers discounts on doctors visits, prescriptions, dental care, vision care, chiropractic care, and other services. It claims the average family could save over $1,200 annually on their healthcare costs by enrolling. The document provides pricing plans starting at $25 per month and guarantees approval for the program.
1) This plan has no deductible for in-network services and a $0 copay for primary care visits. Coinsurance is 30% in-network and 50% out-of-network, with a $7,500 individual/$15,000 family out-of-pocket maximum. Preventive care has a $30 copay in-network.
2) This plan has a $2,500/$5,000 deductible and 20% coinsurance in-network and 50% out-of-network. The out-of-pocket maximum is $5,000/$10,000 in-network and $10,000/$20,000 out-of-network. Primary care
The NHS Institute for Innovation and Improvement supports the NHS to transform healthcare for patients and the public by developing and spreading new ways of working, new technology, and leadership. Design thinking places patients at the center and engages them as partners in designing healthcare services through methods like observation, filming, and prototyping. Both healthcare professionals and patients agree that this approach has improved understanding of patient experiences and led to services that better meet patient needs.
Changing The Sales [In]dustry Through Social SellingFernando Alves
The document discusses how to use LinkedIn effectively for social selling. It recommends creating a professional brand by adding a photo, attention-grabbing headline, compelling summary, and details about your work experience to your profile. It also suggests finding the right people on LinkedIn within 30 seconds using boolean searches and engaging with insights. The key is to build strong relationships by staying connected online and engaging constantly in order to create stronger relationships offline.
Activities and review of the mangers job, information of who is a manger according the dictionary,and with the example,of a restaurant manager.people and organisation in MBA small presentation about the mangers role in an organisation.
O documento descreve o medicamento Aerolin, incluindo sua composição, funções, uso indicado e contraindicações. Aerolin contém sulfato de salbutamol, que é um broncodilatador que relaxa os brônquios para aliviar sintomas de asma. O documento lista contraindicações como alergia a componentes do medicamento e alerta para possíveis interações com outros medicamentos.
This document summarizes the key features and benefits of LinkedIn Sales Navigator, a tool that provides sales and business development teams access to LinkedIn's network and data to generate new leads and business opportunities in a more strategic way. It highlights how Sales Navigator allows users to build custom lead lists, map out decision makers within accounts, access the full LinkedIn network without restrictions, leverage a company's internal network for introductions, track job changes of prospects and customers, and save leads and accounts for insights. It also notes that Sales Navigator provides training, onboarding, usage monitoring and support to help clients implement a successful social selling program.
This document summarizes the Madison Tower Regus office space location on the 22nd floor of 4950 Yonge Street in Toronto. It offers turnkey furnished offices that can accommodate 1 to 14 people starting at fully furnished monthly costs of $650. Additional highlights include prime business location, customizable suites, administrative support, and access to over 18 GTA locations and 1200 worldwide. For more information on locations and pricing, contact Ben Weeks.
Logistics is the management of the flow of resources between the point of origin and destination to meet requirements. It aims to ensure a smooth flow of processes and procedures to increase efficiency and bring profits. Logistics is part of supply chain management and plays an important role in capturing information across the entire process. It involves coordinating different functional areas like order processing, transportation, warehousing, and inventory management.
Chronic Obstructive Pulmonary Disease (COPD) is a progressive lung disease characterized by persistent airflow limitation that is usually caused by significant exposure to noxious particles or gases, most commonly from cigarette smoke. [1] COPD is underdiagnosed and undertreated globally despite being a leading cause of mortality. [2] The pathophysiology of COPD involves chronic inflammation in the lungs in response to toxins, resulting in structural changes and impaired airflow over time. [3]
R&L's healthcare consulting team was first engaged to review and implement marketing activities to increase the census of self-pay patients. This healthcare consulting engagement was a multi-faceted project.
This document promotes an affordable healthcare program that provides discounts on medical services and prescriptions. It details savings averages of 20-60% on services like doctor visits, dental care, eyewear, chiropractic care and prescriptions. Specific savings examples are provided showing over $1,200 in potential annual savings for a family. Success stories are shared of families saving over $1,500 on dental and over $2,300 total on healthcare costs in a year through the program. The program is described as not being insurance but rather providing discounts through contracts with healthcare providers for a low monthly fee.
The counselors guide to private practicejaredkyledad
The document provides guidance for counselors establishing a private practice. It discusses establishing a professional identity, determining the ideal clientele and location for the practice, setting up an appropriate office space, obtaining necessary licenses and credentials, managing finances, billing practices, record keeping, marketing strategies, and taxes. The overall message is that counselors need to carefully consider these various practice management aspects to successfully operate a private counseling practice.
This document promotes an affordable healthcare savings program offered by Secure Health Benefits. It summarizes the program's benefits which include discounts of 20-60% on healthcare services from over 1 million providers through networks like Careington. The program offers discounts on doctors visits, prescriptions, dental care, vision care, chiropractic care, and other services. It claims the average family could save over $1,200 annually on their healthcare costs by enrolling. The document provides pricing plans starting at $25 per month and guarantees approval for the program.
1) This plan has no deductible for in-network services and a $0 copay for primary care visits. Coinsurance is 30% in-network and 50% out-of-network, with a $7,500 individual/$15,000 family out-of-pocket maximum. Preventive care has a $30 copay in-network.
2) This plan has a $2,500/$5,000 deductible and 20% coinsurance in-network and 50% out-of-network. The out-of-pocket maximum is $5,000/$10,000 in-network and $10,000/$20,000 out-of-network. Primary care
The NHS Institute for Innovation and Improvement supports the NHS to transform healthcare for patients and the public by developing and spreading new ways of working, new technology, and leadership. Design thinking places patients at the center and engages them as partners in designing healthcare services through methods like observation, filming, and prototyping. Both healthcare professionals and patients agree that this approach has improved understanding of patient experiences and led to services that better meet patient needs.
Changing The Sales [In]dustry Through Social SellingFernando Alves
The document discusses how to use LinkedIn effectively for social selling. It recommends creating a professional brand by adding a photo, attention-grabbing headline, compelling summary, and details about your work experience to your profile. It also suggests finding the right people on LinkedIn within 30 seconds using boolean searches and engaging with insights. The key is to build strong relationships by staying connected online and engaging constantly in order to create stronger relationships offline.
Activities and review of the mangers job, information of who is a manger according the dictionary,and with the example,of a restaurant manager.people and organisation in MBA small presentation about the mangers role in an organisation.
O documento descreve o medicamento Aerolin, incluindo sua composição, funções, uso indicado e contraindicações. Aerolin contém sulfato de salbutamol, que é um broncodilatador que relaxa os brônquios para aliviar sintomas de asma. O documento lista contraindicações como alergia a componentes do medicamento e alerta para possíveis interações com outros medicamentos.
This document summarizes the key features and benefits of LinkedIn Sales Navigator, a tool that provides sales and business development teams access to LinkedIn's network and data to generate new leads and business opportunities in a more strategic way. It highlights how Sales Navigator allows users to build custom lead lists, map out decision makers within accounts, access the full LinkedIn network without restrictions, leverage a company's internal network for introductions, track job changes of prospects and customers, and save leads and accounts for insights. It also notes that Sales Navigator provides training, onboarding, usage monitoring and support to help clients implement a successful social selling program.
This document summarizes the Madison Tower Regus office space location on the 22nd floor of 4950 Yonge Street in Toronto. It offers turnkey furnished offices that can accommodate 1 to 14 people starting at fully furnished monthly costs of $650. Additional highlights include prime business location, customizable suites, administrative support, and access to over 18 GTA locations and 1200 worldwide. For more information on locations and pricing, contact Ben Weeks.
Logistics is the management of the flow of resources between the point of origin and destination to meet requirements. It aims to ensure a smooth flow of processes and procedures to increase efficiency and bring profits. Logistics is part of supply chain management and plays an important role in capturing information across the entire process. It involves coordinating different functional areas like order processing, transportation, warehousing, and inventory management.
Chronic Obstructive Pulmonary Disease (COPD) is a progressive lung disease characterized by persistent airflow limitation that is usually caused by significant exposure to noxious particles or gases, most commonly from cigarette smoke. [1] COPD is underdiagnosed and undertreated globally despite being a leading cause of mortality. [2] The pathophysiology of COPD involves chronic inflammation in the lungs in response to toxins, resulting in structural changes and impaired airflow over time. [3]
The document discusses the strong demand for buying existing health industry businesses rather than starting new practices. It also mentions that newcomers are attracted to preferred provider dental practices, though they may not be the most profitable. The author has expressed that this trend could be detrimental to the industry. The second part provides background on Brad Potter, the principal of The Health Linc business brokers, and discusses how the company helps smoothly transition practice sales.
1. The document discusses marketing strategies for hospitals, focusing on Pristine Hospitals in Bangalore. It covers the healthcare industry, factors attracting corporates, the service marketing triangle, classifications of hospitals, and their unique characteristics.
2. It then discusses the 7Ps of marketing - product, place, promotion, price, people, process, and physical evidence. It also covers segmentation, marketing activities at hospitals, and Pristine Hospital's target market and services.
3. The future of the healthcare industry is projected to grow significantly in India. Suggestions are provided to increase revenues and expand services.
The document provides an overview of the marketing mix strategies for 4 sectors within the healthcare industry: hospitals, ayurvedic, health and beauty, and health clinics. It summarizes the key aspects of the marketing mix - product, price, place, promotion, people, process, and physical evidence - for each sector. For example, it describes the products and services offered by hospitals include various medical specialties. It also outlines the location, promotional activities, and emphasis on qualified medical professionals for the sectors.
OptumHealth ran an awareness campaign targeting C-level executives and benefit administrators to position itself as an expert in complementary financial and health benefit products. The campaign included print ads, online media, and events where executives could feel "big by association." OptumHealth also ran targeted messaging campaigns to increase usage and deposits in health savings accounts, segmenting account holders and tailoring messages based on their healthcare needs and financial planning horizons. Finally, Baxter repositioned its home dialysis brand to reignite adoption rates by overcoming barriers providers face through an integrated marketing strategy appealing to both personal and patient benefits.
The document discusses key differences between dental and medical insurance. Dental insurance focuses on prevention through regular cleanings and checkups, while medical insurance focuses on treating illness and disease. Dental disease is also less likely to be catastrophic than medical conditions. Stand-alone dental carriers have more expertise in dental care, negotiate stronger dentist networks, and manage costs through an emphasis on preventive care rather than utilization control like medical plans. Overall, the document argues that stand-alone dental carriers are better able to provide value through their dental-specific focus and experience.
Concierge Benefit Services provides affordable healthcare solutions through telemedicine and other services. They offer 24/7 phone access to licensed physicians for common conditions through their proprietary telemedicine network. This provides unlimited consultations with no copays and saves members the expense of doctor's office visits. They also offer medical bill negotiation services that have averaged savings of $1,800 with insurance and $4,000 without. Their focus is making healthcare more accessible and affordable for individuals and employees of companies.
This document summarizes a virtual conference on market access in the era of specialty and biotech drugs. It notes that by 2016, 8 of the top 10 worldwide drugs will be specialty drugs. It also discusses industry trends of developing more targeted therapies, a substantial pipeline of specialty drugs, and the need to demonstrate value to payers facing high costs. Upcoming sessions at the conference will address recent payment developments like accountable care organizations, comparative effectiveness research, and CMS coverage policies.
Inventive health engagement: persistently moving from volume to valueMEDx eHealthCenter
The document discusses the transition from volume-based to value-based healthcare. It explains that historically, healthcare providers were paid based on the number of services provided, incentivizing more care. However, there is now a push toward value-based care where providers are paid based on outcomes and quality rather than volume. The document outlines some key steps in this transition, including adopting patient-centric models, improving care with technology, and documenting processes to establish benchmarks and allow for ongoing analysis of outcomes and costs. Finally, it discusses the role of insurance companies in facilitating this transition toward a more sustainable healthcare system focused on value over volume.
HealthVine is a proposed mobile healthcare information management service that allows users to store and manage all their health information such as medical records, prescriptions, and bills in one place. This provides easy access to medical history during emergencies. HealthVine aims to fill the gap in credible healthcare information resources in India by connecting patients, doctors, and pharmacists. It plans to launch initially in India through partnerships with insurance companies, pharmacists, corporations, and educational groups to provide users convenient access to their timely and updated health information. HealthVine's vision is to become a world-class provider of seamless and timely healthcare information management.
This document proposes a smartphone application called Zywie to help patients receive at-home healthcare. It aims to reduce hospital readmissions and bills by connecting users to doctors and services. The app will have free and premium versions. The free version allows basic features while the premium version offers specialist consultations and live updates. It will be promoted on social media and distribute through app stores. The goal is to generate 10,000 users in the first month and 100,000 users after a year.
Wello | Ensuring Delivery of Quality Healthcare to All Canadiansinsightscare
Wello a virtual healthcare service, providing Canadian employees access to holistic medical care, 24/7 Staffed with the most caring nurse practitioners
This document discusses patient engagement and new business models in healthcare. It makes three key points:
1. Escalating healthcare costs are primarily due to poor disease management, not product costs. Patients value products but are more interested in care solutions, while payers want outcomes data. This signals a need for new business models focused on patient engagement.
2. One company, LEO Pharma, is developing a new business model centered around patient engagement. They aim to offer individualized, integrated solutions to help patients better manage their conditions.
3. LEO Pharma is launching a Master Class program to strengthen cross-organizational understanding of business model innovation in healthcare. The 4-day program will provide
This document provides guidance on billing qualifying dental procedures to medical insurance policies to expand patient access to care and increase practice revenue. It outlines categories of medically necessary dental procedures that can be billed to medical insurance, including diagnostic procedures, traumatic dental injury treatments, surgical procedures, and non-surgical treatments. The document emphasizes the importance of using proper medical coding and clearly explaining the medical necessity of any dental procedures billed to medical insurance.
This challenge presents an opportunity for dental practices to increase their patient base and boost revenue by billing qualifying dental procedures to medical policies instead. Doing so not only helps patients access care to resolve complex oral health issues but also does so cost-effectively while preserving what dental benefits they might have.
The document discusses how medical practices need to focus on improving the patient experience beyond just quality of care. It highlights that patients value how they are treated during their care as much as the actual medical care. The author argues practices need to get outside feedback on their patient experience through surveys and benchmarking to identify areas for improvement. Implementing changes requires strong leadership to make continual improvement part of the practice culture. Going forward, the author will provide examples from other industries on best practices for enhancing the customer experience that can be applied to refractive surgery practices.
The Sustainable Health Care Facility of the FutureTextbooks H.docxchristalgrieg
The Sustainable Health Care Facility of the Future
Textbooks:
Hayward, C. (2006). Healthcare Facility Planning: Thinking Strategically. Chicago, IL: Health Administration Press.
Vickery, C.G., Nyberg, G., & Whiteaker, D. (2015). Modern Clinic Design: Strategies for an Era of Change. Hoboken, NJ: Wiley.
Instructions: Please ensure to substantiate your response with scholarly sources and/or also a personal account of your own experience in the work place or personal life. Cite and reference work! Must be 150 -200 word count.
What reactions do you have to the ideas they presented? Include examples from the course readings or your own experience to support your perspective, and raise questions to continue the dialogue. 100 to 150 words for questions 1, 2, 6, 9, 10 & 11.
1. I agree that the changes made with CMS (center for Medicare and Medicaid Services) how changed the guidelines for how providers can bill for services. One of the biggest changes was the upgrade of ICD codes which has expanded enormously to be more specific with diagnosis and services to bill for. I work for a program of hospice, called palliative care, and the change over from using ICD9 codes to ICD10 was a very large task that took time to switch over to but I have come to realize that changes in health care are inevitable and to be prepared for things to change constantly. With being a palliative care program I don't think the change was as big of an impact on us like I'm sure it was for a hospital. Our program provides education on disease progress for chronic illnesses such a chronic kidney disease, hypertension, diabetes, cancer, heart disease and so on. The amount of ICD 10 codes we use are minimal compared to what a hospital would see. Nonetheless the codes are way more specific now which can be challenging when trying to narrow down for accuracy.
2. I think training and feedback are two important aspects of implementing electronic medical records. The users are the most important stakeholders and they should be trained properly. Their feedback should be taken seriously as this helps with post implementation changes to the system. No one likes changes but change in any organization is essential. Technology has completely transformed the health care industry and from my experience resistance typically comes from the older generation who doesn't really understand the importance. Most are used to doing things manually. Most organizations are turning to the technology to transform their environment by cutting costs and ensuring that their revenues are coming in timely.
3. Open your web browser and search for videos, articles and other resources discussing the health care system in the United States. Look for new trends, current issues affecting the health care system, etc.
4. Discuss your findings with the class
5. As a healthcare leader, you will need to have a strong base with understanding healthcare systems. Where will health care be delivered in the future? ...
The Sustainable Health Care Facility of the FutureTextbooks H.docx
PPD online Sept 2012
1. Not logged in!
Login Register
HOME NEWS & PEOPLE CLINICAL MANAGEMENT PRODUCTS & SERVICES Search articles
DENTAL MANAGEMENT POSTED: 5 SEPTEMBER 2012 Advertisement Advertise with us
!""#$%&'("%&)&*#+(,-(./0$(1$)*2%*#
1$#1)$#34
AUTHOR: BRIAN CARTER
Giving your patients the option of finance to pay for treatments is likely to increase the
profits of your practice. Director of Dental Finance Brian Carter maps out a guide to get
your practice ready to prosper
The National Association of Specialist Dental Accountants and Lawyers (NASDAL) recently summarised
its financial data for dental practices in 2010-2011 as ‘profits down, costs up’ with fee income down in
both the NHS and private sectors. But it doesn’t have to be like that.
Offering patient finance options can assist any private or mixed practice to increase turnover and
profits. There will be greater take up of treatment plans by existing patients and it’s a benefit when
marketed to potential new patients, who will be encouraged to join because they know treatment won’t
have to be paid for in one lump sum.
Preparing to prosper
LINKS COMMENTS TWEETS
Before offering patient finance, thought needs to be given to the range of finance options that will be
WIN £2000 WORTH OF EMAX RESTORATIONS
made available to ensure payments are affordable to patients, at a cost which is reasonable to the
Source: Dentistry.co.uk
practice.
BDA CONFERENCE ‘THE BIGGEST EVER’
Once the dentist has introduced the idea of finance to a patient, there must be a smooth handover to Source: Medical News Today
staff who have been trained and are confident in discussing the financial options in private with the
patient. It is a team effort. MILLIONS COULD HAVE FLUORIDE ADDED TO WA...
Source: Telegraph
To maximise the advantages of providing patient finance, it should be viewed as part of an overall
business plan aimed at developing the practice, and for offering finance to have the greatest effect, all SEE ALL OF OUR DENTAL LINKS !
practice staff in contact with patients need to reflect a warmth and enthusiasm that will make them feel
welcome – doing so will maximise the likelihood of patients proceeding with treatment. http:// Found a great article? Submit it Submit
Consider this: if you were seeking to buy the latest top-of-the-range gadget and visited a scruffy
showroom with unenthusiastic staff it is unlikely that you would purchase anything, no matter what
was on offer. That is why most retail showrooms tend to be light and bright with enthusiastic and
attentive staff.
The same applies to patients visiting a dental practice. Patients expect a treatment being offered will be
of a good quality, so that is not really a key consideration for them. However, if they feel comfortable
in their surroundings and receive a warm welcome from members of the team, they will feel at ease
and more receptive to proceeding with suggested treatments.
Follow us Like us
LinkedIn Connect RSS Subscribe
2. Provide an affordable solution. A treatment cost of £2,000 in one
sum might be difficult for your patient to take in or pay, whereas
explaining that this could be financed for as little as £10 per week
can overcome the problem and convert a ‘I’ll think about it’ patient
into an active patient
Appearance
Presentation is an all-important aspect. So how does your practice stand up against the following
points?
• Is the practice clean and welcoming, both inside and out?
• Is it likely to be attractive to new patients?
• Is the patients’ lounge (calling it a ‘waiting room’ conjours up of draughty railway stations and late
trains) comfortable?
• Remember, patients might be considering spending hundreds or indeed thousands of pounds, so first
impressions are critical. It is likely that a new patient may have made their mind up about the practice
before even seeing the dentist.
Staff
Receptionists, nurses and all other support staff are effectively your ‘front of house sales team’. Their
attitude and the information they provide to patients are vitally important.
• Do they do it well?
• Do they say what you want them to?
• Do they have scripts to respond to specific enquiries?
• Is their performance monitored?
Efficiency
Patients will prefer to deal with an efficiently run practice, and to achieve that nowadays requires the
appropriate technology.
• Are your computers fast and modern with the latest versions of software?
• Does the practice email work reliably?
• Do the fax and the printer work faultlessly?
• Can the telephone system cope with the requirements of the practice?
Selling
• Patients may not necessarily understand the technicalities of the treatment, but an understanding of
the longer-term benefits will undoubtedly be part of each patient’s decision-making process
• Provide an affordable solution. A treatment cost of £2,000 in one sum might be difficult for your
patient to take in or pay, whereas explaining that this could be financed for as little as £10 per week
can overcome the problem and convert a ‘I’ll think about it’ patient into an active patient
• Ensure your patients are happy with their treatment as this will ensure return visits, as well as
generate new patients by recommendation.
Creating comfort
Current economic conditions have created a number of challenges for many businesses, including in
private dentistry. People have become more selective in respect of what they buy and where they buy
it. Making treatment affordable is of critical importance and to gain maximum advantage, you need to
ensure that everything is in place to create a comfortable buying environment.
For further information, please contact Brian Carter of Dental Finance on 07801 951921 or visit
www.financingfirst-dental.co.uk
5$%)&(6)$2#$