The document provides statistics and timelines related to the launch and growth of services by NBN Co from April 2010 to May 2012. Some key points include: - NBN Co launched its owned website in November 2011, which saw a 2000% increase in traffic when an interactive rollout map was added. - Order accuracy has been over 97% since the portal launched and the average certification time for access seekers is just 5 minutes. - The internal intranet was launched within 6 weeks and the CRM solution was deployed within 49 days.