This document discusses improving management skills and relationships between managers and employees. It suggests that managers should focus on active listening, providing feedback, and addressing employees' needs in order to build trust and engagement. Fostering collaboration and open communication is key to creating a supportive and productive work environment.

1. ΔÔ ª˘ÚÌ‹ÁÎÈ
◊Ù·Ó Ì›· ÊÔÚ¿ ÎÈ ¤Ó·Ó ηÈÚfi
¤Ó· Â˘Ù˘¯ÈṲ̂ÓÔ, ·Ú·ÁˆÁÈÎfi ª˘ÚÌ‹ÁÎÈ
Ô˘ ÍÂÎÈÓÔ‡Û οı ̤ڷ, Úˆ›-Úˆ›,
ÁÈ· ÙË ‰Ô˘ÏÂÈ¿ ÙÔ˘. ¶ÂÚÓÔ‡Û fiÏË Ì¤Ú·
‰Ô˘Ï‡ÔÓÙ·˜ Î·È ÙÚ·ÁÔ˘‰ÒÓÙ·˜,
̤۷ ÛÙËÓ Î·Ï‹ ¯·Ú¿!
ΔÔ˘ ¿ÚÂÛ ¿Ú· Ôχ Ó· ÂÚÁ¿˙ÂÙ·È
ηÈ, Ê˘ÛÈο, Ë ·fi‰ÔÛ‹ ÙÔ˘
‹Ù·Ó ÂÍ·ÈÚÂÙÈ΋! ªfiÓÔ Ô˘, ‰˘ÛÙ˘¯Ò˜,
ÛÙËÓ Âȯ›ÚËÛË ‰ÂÓ ˘‹Ú¯Â
manager Ó· ÙÔ Î·Ù¢ı‡ÓÂÈ!

2. √ ∫ËÊ‹Ó·˜, ¶Úfi‰ÚÔ˜ ηÈ
¢È¢ı‡ÓˆÓ ™‡Ì‚Ô˘ÏÔ˜ Ù˘ ÂÙ·ÈÚ›·˜,
·ÔÊ¿ÛÈÛ ˆ˜ ·˘Ù‹ Ë Î·Ù¿ÛÙ·ÛË
‰ÂÓ ÌÔÚÔ‡Û ӷ Û˘Ó¯ÈÛÙ›
ÎÈ ¤ÙÛÈ ‰ËÌÈÔ‡ÚÁËÛ ̛· ı¤ÛË manager,
ÁÈ· ÙËÓ ÔÔ›· ÚÔۤϷ‚Â
Ì›· ȉȷ›ÙÂÚ· ¤ÌÂÈÚË ¶·Û¯·Ï›ÙÛ·
¶ÚÒÙÔ Ì¤ÏËÌ· Ù˘ ¶·Û¯·Ï›ÙÛ·˜
‹Ù·Ó Ó· ÂÔÙ‡ÛÂÈ ÙÔ ˆÚ¿ÚÈÔ
ÙÔ˘ ª˘ÚÌËÁÎÈÔ‡ Î·È ÁÈ’ ·˘Ùfi ÚÔ¯ÒÚËÛÂ
·Ì¤Ûˆ˜ ÛÙËÓ ÔÚÁ¿ÓˆÛË ÂÓfi˜ Û˘ÛÙ‹Ì·ÙÔ˜
ÂϤÁ¯Ô˘, Ì οÚÙ˜. 줂·È·,
Û‡ÓÙÔÌ·, ¯ÚÂÈ¿ÛÙËÎÂ Ó· ÚÔÛÏ¿‚ÂÈ
Ì›· ÁÚ·ÌÌ·Ù¤·, Ô˘ ·Ó¤Ï·‚ ӷ ÂÙÔÈÌ¿˙ÂÈ
ÙÔ˘˜ ʷΤÏÔ˘˜ ·Ó·ÊÔÚ¿˜, Ì ÙË ‚Ô‹ıÂÈ·
Ì›·˜ Ó¤Ô-ÚÔÛÏËÊı›۷˜ ∞Ú¿¯Ó˘
∏ ∞Ú¿¯ÓË ÂÈÊÔÚÙ›ÛÙËΠ̠ÙÔ Û‡ÛÙËÌ·
·Ú¯ÂÈÔı¤ÙËÛ˘, ηıÒ˜ Î·È Ì ÙÔ ÙËÏÂʈÓÈÎfi
ΤÓÙÚÔ. ™ÙÔ ÌÂٷ͇, ÙÔ Â˘Ù˘¯ÈṲ̂ÓÔ,
·Ú·ÁˆÁÈÎfi ª˘ÚÌ‹ÁÎÈ Û˘Ó¤¯È˙ ӷ ‰Ô˘Ï‡ÂÈ,
Ó· ‰Ô˘Ï‡ÂÈ, Ó· ‰Ô˘Ï‡ÂÈ…

3. √ ∫ËÊ‹Ó·˜, ¶Úfi‰ÚÔ˜ Î·È ¢È¢ı‡ÓˆÓ
™‡Ì‚Ô˘ÏÔ˜, ‹Ù·Ó ÙfiÛÔ Â˘¯·ÚÈÛÙË̤ÓÔ˜
Ì ÙȘ ηıËÌÂÚÈÓ¤˜ ·Ó·ÊÔÚ¤˜ Ô˘ Ï¿Ì‚·ÓÂ
·fi ÙËÓ ¶·Û¯·Ï›ÙÛ·, ÒÛÙ Ù˘ ˙‹ÙËÛÂ
Ó· ÙÔ˘ ÂÙÔÈÌ¿ÛÂÈ Ì›· Û˘ÁÎÚÈÙÈ΋ ÌÂϤÙË,
Ì ÁÚ·Ê‹Ì·Ù· Î·È ·Ó¿Ï˘ÛË Ù¿ÛˆÓ.
ŒÙÛÈ, ·¢ı‡ÓıËÎ·Ó Û ̛· ∫·ÙÛ·Ú›‰·,
ÛÙËÓ ÔÔ›· ·ÁfiÚ·Û·Ó Ì¿ÏÈÛÙ· ¤Ó· Ó¤Ô ÛÂÙ
˘ÔÏÔÁÈÛÙ‹-ÂÎÙ˘ˆÙ‹, ÁÈ· Ó· ‚ÔËı‹ÛÂÈ
ÛÙËÓ ÂÎfiÓËÛË Ù˘ ÌÂϤÙ˘
ΔÔ Â˘Ù˘¯ÈṲ̂ÓÔ, ·Ú·ÁˆÁÈÎfi ª˘ÚÌ‹ÁÎÈ
¿Ú¯ÈÛ ‰ÂÈÏ¿-‰ÂÈÏ¿ Ó· ‰È·Ì·ÚÙ‡ÚÂÙ·È
ÁÈ· fiÏË ·˘Ù‹ ÙË ÁÚ·ÊÂÈÔÎÚ·Ù›·
Î·È ÙÔ ¯·ÚÙÔ‚·Û›ÏÂÈÔ. ªÔÈÚ·›·, ÔÈ Ú˘ıÌÔ› Ù˘
‰Ô˘ÏÂÈ¿˜ ÙÔ˘ ¿Ú¯ÈÛ·Ó Ó· ÌÂÈÒÓÔÓÙ·È…
√ ∫ËÊ‹Ó·˜, ¶Úfi‰ÚÔ˜ Î·È ¢È¢ı‡ÓˆÓ
™‡Ì‚Ô˘ÏÔ˜ Ù˘ Âȯ›ÚËÛ˘, ·ÔÊ¿ÛÈÛ ˆ˜
¤ÚÂ ӷ ¿ÚÂÈ ·Ì¤Ûˆ˜ ̤ÙÚ·
ÁÈ’ ·˘Ù‹ ÙËÓ ··Ú¿‰ÂÎÙË Î·Ù¿ÛÙ·ÛË Î·È
¤ÊÂÚ ÂÂÈÁfiÓÙˆ˜ ¤Ó·Ó ÂȉÈÎfi ‰È¢ı˘ÓÙ‹,
·ÚÌfi‰ÈÔ Ó· ÂȂϤÂÈ
ÙÔ Â˘Ù˘¯ÈṲ̂ÓÔ, ·Ú·ÁˆÁÈÎfi ª˘ÚÌ‹ÁÎÈ

4. ΔË ı¤ÛË, ÏÔÈfiÓ, ‹Úı ӷ ηχ„ÂÈ
¤Ó·˜ Δ˙›Ù˙Èη˜ Ô˘ ¿ÏÏ·Í ·Ì¤Ûˆ˜
ÙË Êı·Ṳ́ÓË Â›ψÛË ÙÔ˘ ÁÚ·Ê›Ԣ ÙÔ˘
Î·È ˙‹ÙËÛ ̛· ÂȉÈ΋, ÂÚÁÔÓÔÌÈ΋ ÔÏ˘ıÚfiÓ·
ÎÈ ¤Ó·Ó ˘ÔÏÔÁÈÛÙ‹ Ì Â›Â‰Ë ÔıfiÓË.
줂·È·, Ì ÙfiÛÔ˘˜ ˘ÔÏÔÁÈÛÙ¤˜ È·,
Ë ÂÙ·ÈÚ›· ÚÔ¯ÒÚËÛÂ, ·Ó·ÁηÛÙÈο,
ÛÙËÓ ·ÁÔÚ¿ ÂÓfi˜ server
√ Ó¤Ô˜ ‰È¢ı˘ÓÙ‹˜ ¤ÓȈÛ ۇÓÙÔÌ·
ÙËÓ ·Ó¿ÁÎË Ó· ʤÚÂÈ ¤Ó·Ó
˘Ô-‰È¢ı˘ÓÙ‹ (Ô˘ ‹Ù·Ó, ·ÏÈ¿, ‚ÔËıfi˜ ÙÔ˘)
ÒÛÙÂ, ÌÂ ÙË ‚Ô‹ıÂÈ¿ ÙÔ˘,
Ó· ηٷÛÙÚˆı› ¤Ó· ÛÙÚ·ÙËÁÈÎfi Ï¿ÓÔ,
ηıÒ˜ Î·È Ô ÚÔ¸ÔÏÔÁÈÛÌfi˜
ÙÔ˘ Ó¤Ô˘ ·˘ÙÔ‡ ÙÌ‹Ì·ÙÔ˜
ŸÛÔ Á›ÓÔÓÙ·Ó fiÏ· ·˘Ù¿, ÙÔ ª˘ÚÌ‹ÁÎÈ ¤ÓȈıÂ
fiÏÔ Î·È ÏÈÁfiÙÂÚÔ Â˘Ù˘¯ÈṲ̂ÓÔ,
fiÏÔ Î·È ÏÈÁfiÙÂÚÔ ·Ú·ÁˆÁÈÎfi…

5. √ Δ˙›Ù˙Èη˜ ‰ÂÓ ¤¯·Û ¯ÚfiÓÔ:
«¶Ú¤ÂÈ Ó· ·Ú·ÁÁ›ÏÔ˘Ì ̛· ¤Ú¢ӷ Û¯ÂÙÈο
Ì ٷ ÚÔ‚Ï‹Ì·Ù· ÙÔ˘ Â·ÁÁÂÏÌ·ÙÈÎÔ‡
ÂÚÈ‚¿ÏÏÔÓÙÔ˜ Î·È ÙȘ ·ÓÙȉڿÛÂȘ
ÙˆÓ ÂÚÁ·˙Ô̤ӈӻ, ›Â.
ªfiÓÔ Ô˘, Ì›· ̤ڷ, ÌÂÏÂÙÒÓÙ·˜ ÙȘ ·Ó·ÊÔÚ¤˜
Î·È Ù· ÛÙÔȯ›·, Ô ∫ËÊ‹Ó·˜, ¶Úfi‰ÚÔ˜
Î·È ¢È¢ı‡ÓˆÓ ™‡Ì‚Ô˘ÏÔ˜, Û˘ÓÂȉËÙÔÔ›ËÛÂ
fiÙÈ Ô ÙÔ̤·˜ ÛÙÔÓ ÔÔ›Ô ÚÔÛ¤ÊÂÚÂ
ÙȘ ˘ËÚÂۛ˜ ÙÔ˘ ÙÔ Â˘Ù˘¯ÈṲ̂ÓÔ,
·Ú·ÁˆÁÈÎfi ª˘ÚÌ‹ÁÎÈ, ‰ÂÓ ‹Ù·Ó ϤÔÓ
ÙfiÛÔ ÎÂÚ‰ÔÊfiÚÔ˜
∞̤ۈ˜ ˙‹ÙËÛ ·fi Ì›· ÂÚÈ˙‹ÙËÙË Û‡Ì‚Ô˘ÏÔ,
ÙËÓ ∫Ô˘ÎÔ˘‚¿ÁÈ·, Ó· ÁÓˆÌÔ‰ÔÙ‹ÛÂÈ
¿Óˆ ÛÙÔ ı¤Ì· Î·È Ó· ÂÈÛËÁËı›
οÔȘ χÛÂȘ. ΔÚÂȘ Ì‹Ó˜ ·ÚÁfiÙÂÚ·
Ë ∫Ô˘ÎÔ˘‚¿ÁÈ· ¤ÊÂÚ ÙËÓ ¤ÎıÂÛ‹ Ù˘,
Ô˘ η٤ÏËÁ ˆ˜ ÂÍ‹˜:
«™ÙËÓ Âȯ›ÚËÛË ˘¿Ú¯ÂÈ, Û·ÊÒ˜,
ÏÂfiÓ·ÛÌ· ÚÔÛˆÈÎÔ‡».
Èڛ˜ ‰Â‡ÙÂÚË ÛΤ„Ë, Ô ∫ËÊ‹Ó·˜, ¶Úfi‰ÚÔ˜
Î·È ¢È¢ı‡ÓˆÓ ™‡Ì‚Ô˘ÏÔ˜, ·ÎÔÏÔ‡ıËÛ ÙË
Û˘Ì‚Ô˘Ï‹ Ù˘ ηȅ.
∞¤Ï˘Û ÙÔ ª˘ÚÌ‹ÁÎÈ!!!

6. ™˘ÌÂÚ¿ÛÌ·Ù·:
∞fi ÙÔ Ó· Â›Û·È ¤Ó· Â˘Ù˘¯ÈṲ̂ÓÔ, ·Ú·ÁˆÁÈÎfi ª˘ÚÌ‹ÁÎÈ,
ηχÙÂÚ· Ó· Â›Û·È ¤Ó· ·Ó›Î·ÓÔ Ù›ÔÙ·, ¿¯ÚËÛÙÔ ÁÈ· ÔÙȉ‹ÔÙÂ
ÕÏψÛÙÂ, fiˆ˜ fiÏÔÈ ÁÓˆÚ›˙Ô˘ÌÂ, ÔÈ ·Ó›Î·ÓÔÈ ‰ÂÓ ¤¯Ô˘Ó
η̛· ·Ó¿ÁÎË ÂÔÙ›·˜. ΔÈ Ó· ÙËÓ Î¿ÓÔ˘Ó;
∞Ó, ·ÚfiÏ· ·˘Ù¿, ÂÈ̤ÓÂȘ Ó· Â›Û·È ·Ú·ÁˆÁÈÎfi ª˘ÚÌ‹ÁÎÈ,
ÙÔ˘Ï¿¯ÈÛÙÔÓ, ÌË ‰Â›¯ÓÂȘ fiÙÈ Â›Û·È, Ù·˘Ùfi¯ÚÔÓ·, ÎÈ Â˘Ù˘¯ÈṲ̂ÓÔ…
¢ÂÓ ı· ÛÔ˘ ÙÔ Û˘Á¯ˆÚ‹ÛÔ˘Ó ÔÙ¤!
∞Ó ¿ÏÈ, ÂÈ̤ÓÂȘ ÍÂÚÔΤʷϷ Ó· Â›Û·È ¤Ó· Â˘Ù˘¯ÈṲ̂ÓÔ,
·Ú·ÁˆÁÈÎfi ª˘ÚÌ‹ÁÎÈ, ÊÚfiÓÙÈÛ ӷ ‰ËÌÈÔ˘ÚÁ‹ÛÂȘ
‰È΋ ÛÔ˘ Âȯ›ÚËÛË, ÒÛÙÂ, ÙÔ˘Ï¿¯ÈÛÙÔÓ,
Ó· ÌËÓ Ú¤ÂÈ Ó· Û˘ÓÙËÚ›˜ ∫ËÊ‹Ó˜, ¶·Û¯·Ï›ÙÛ˜,
∞Ú¿¯Ó˜, Δ˙ÈÙ˙›ÎÈ·, ∫Ô˘ÎÔ˘‚¿ÁȘ Î·È ∫·ÙÛ·Ú›‰Â˜.
¢˘ÛÙ˘¯Ò˜, fiÏ· Ù· ·Ú·¿Óˆ ‚·Û›˙ÔÓÙ·È Û ¤Á΢Ú˜
·ÓÂÈÛÙËÌȷΤ˜ ¤Ú¢Ó˜ Ô˘ ‰Â›¯ÓÔ˘Ó fiÙÈ Ë ÏÂÈÔÓfiÙËÙ·
ÙˆÓ ·ÓıÚÒˆÓ ¤¯Ô˘Ó ÙËÓ Ù¿ÛË Ó· Á›ÓÔ˘Ó ·Ú¿ÛÈÙ·…
(¶ÚÔÛ·ÚÌÔÁ‹ ÛÙ· ÂÏÏËÓÈο: ∂ÌÌ·ÓÔ˘¤Ï· ¡., ªÂϛӷ ™. )