Project Manager:     Jennifer Walker

Team Members:Jeremy Whitt
                    Kendall Selle
                    Angela Bui
                    Mimi Halliwell
                    Ali Chaudhry



                                       S
Project Recap

The Challenge:

•   Real Change moved to its new location in
    Pioneer Square in May 2010.

•   More space for vendors, the office
    space, furniture arrangement and storage is
    limited.

•   Re-organize space to improve foot
    traffic, store needed supplies and give each
    staff person room to work with as little
    distraction as possible.

•   Advice on keeping the walls ink-free, as
    newspaper print has turned the walls black
    in a matter of months.
Project Highlights

S Accomplishments
  S Painted back wall blue to cover newspaper ink
  S New standup desk
  S New office chairs
Project Highlights

S Areas of Improvement
  S New shelves to store papers
  S New storage cubbies for volunteers
  S Added new wall paint and decorations
  S Reorganized desks for optimal working space
  S Fixed ceiling tile
Before & After
Before & After
Before & After
Before & After
Project Performance – Scope


S Avoided any significant scope creep

S Additional activities done during slack time
   S Additional wall painted
   S Existing pictures framed and hung
   S Basement reorganized
   S Additional cleaning
Project Performance – Schedule


S Initial schedule allowed for some
  slack time in every activity

S Most activities in WBS did not
  have predecessors so we could
  crash activities

S Team finished project 4 hours
  early as a result of allocating
  more resources thus taking less
  time than scheduled
Project Performance - Budget


S Originally scoped project budget with
  $300 buffer slotted for donation or
  incidentals
   S Stand up desk ended up costing $60
     more

S Were able to repurpose items to save
  money
   S Desk
   S Bulletin & white board
   S Reuse Real Change’s painting
     supplies
Project Performance -
        Deliverables
S Most Challenging
     S Assembling Standup Desk

     S Assembling Cubbies

     S Hanging the coat rack & using stud finder

     S Moving old desk to basement
Project Performance -
              Deliverables

S Easiest
  S Assembling shelves
  S Assembling chairs
  S Hanging pictures, bulletin boards & mirror
Risk Review

S   Planned risks
    S   Standup desk did not ship on time due to back order
        S   Found a place in Seattle to deliver by project day

S   Unplanned Risks
    S   Desk didn’t fit down the stairs & into storage room
        S   Found an elevator to take us down
    S   Cubby material did not match desk color scheme
        S   Cleared the color of the cubby with the supervisor
    S   Broken glass in picture frame
    S   Picture frame mats arrived after project weekend

S   Lessons
    S   Make sure furniture can fit through the door of where it needs to
        be stored
    S   Before assembling double check the color of the materials
    S   Make sure you can find a product locally as backup plan
Quality Assurance


S Clients signed off on design layout &
   provided ongoing input throughout the
   project
S Able to meet our expectations

S We defined quality as installing shelving
   that could store and support all of the
   papers & remedying the issue with ink
   on the walls
S Having client buy in & sign off for
   project layout & materials is key to their
   satisfaction at the end of the project
Recognition


 • Donation recognition from SU website.
 • Personal e-card thank you to donors.
 • In-kind donors are team members.
 • Recognize team members at class
 celebration.
Best Practices & Lessons
                  Learned
S What Worked Well                           S Lessons
  S Technical                                  S It is important to consider all
     S   Thorough project planning                activities to be performed in a
     S   Each team member had unique skill        project
         set
                                                S Investing in in-depth project
  S Managerial                                    planning streamlines the
    S Held team meeting to revisit tasks          execution come project day
      for the day
    S Team members were willing to help         S Despite your best planning
      other tasks not assigned to them            efforts there will always be
    S PM provided guidance on next steps          unplanned risk
      & ensured no resources were idle
                                             S Recommendations: Invest in
S Project could have been a 1 day               planning, stay flexible in planning,
  project given deliverables of the             & don’t be afraid to ask for help
  project                                       when needed
Client Comments

S   "The project at Real Change has
    been getting positive remarks
    ever since we opened back up
    for business yesterday. Vendors
    have been coming in and telling
    us that the changes makes the
    space look better than it ever
    has before, and staff have been
    coming downstairs to gawk. The
    group I worked with were very
    responsive to all of our
    requests, even though the
    requests changed often."

    - Jenn Pearson- Volunteer
    Coordinator, Real Change

Before and After - Office Redmodel

  • 1.
    Project Manager: Jennifer Walker Team Members:Jeremy Whitt Kendall Selle Angela Bui Mimi Halliwell Ali Chaudhry S
  • 2.
    Project Recap The Challenge: • Real Change moved to its new location in Pioneer Square in May 2010. • More space for vendors, the office space, furniture arrangement and storage is limited. • Re-organize space to improve foot traffic, store needed supplies and give each staff person room to work with as little distraction as possible. • Advice on keeping the walls ink-free, as newspaper print has turned the walls black in a matter of months.
  • 3.
    Project Highlights S Accomplishments S Painted back wall blue to cover newspaper ink S New standup desk S New office chairs
  • 4.
    Project Highlights S Areasof Improvement S New shelves to store papers S New storage cubbies for volunteers S Added new wall paint and decorations S Reorganized desks for optimal working space S Fixed ceiling tile
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
    Project Performance –Scope S Avoided any significant scope creep S Additional activities done during slack time S Additional wall painted S Existing pictures framed and hung S Basement reorganized S Additional cleaning
  • 10.
    Project Performance –Schedule S Initial schedule allowed for some slack time in every activity S Most activities in WBS did not have predecessors so we could crash activities S Team finished project 4 hours early as a result of allocating more resources thus taking less time than scheduled
  • 11.
    Project Performance -Budget S Originally scoped project budget with $300 buffer slotted for donation or incidentals S Stand up desk ended up costing $60 more S Were able to repurpose items to save money S Desk S Bulletin & white board S Reuse Real Change’s painting supplies
  • 12.
    Project Performance - Deliverables S Most Challenging S Assembling Standup Desk S Assembling Cubbies S Hanging the coat rack & using stud finder S Moving old desk to basement
  • 13.
    Project Performance - Deliverables S Easiest S Assembling shelves S Assembling chairs S Hanging pictures, bulletin boards & mirror
  • 14.
    Risk Review S Planned risks S Standup desk did not ship on time due to back order S Found a place in Seattle to deliver by project day S Unplanned Risks S Desk didn’t fit down the stairs & into storage room S Found an elevator to take us down S Cubby material did not match desk color scheme S Cleared the color of the cubby with the supervisor S Broken glass in picture frame S Picture frame mats arrived after project weekend S Lessons S Make sure furniture can fit through the door of where it needs to be stored S Before assembling double check the color of the materials S Make sure you can find a product locally as backup plan
  • 15.
    Quality Assurance S Clientssigned off on design layout & provided ongoing input throughout the project S Able to meet our expectations S We defined quality as installing shelving that could store and support all of the papers & remedying the issue with ink on the walls S Having client buy in & sign off for project layout & materials is key to their satisfaction at the end of the project
  • 16.
    Recognition • Donationrecognition from SU website. • Personal e-card thank you to donors. • In-kind donors are team members. • Recognize team members at class celebration.
  • 17.
    Best Practices &Lessons Learned S What Worked Well S Lessons S Technical S It is important to consider all S Thorough project planning activities to be performed in a S Each team member had unique skill project set S Investing in in-depth project S Managerial planning streamlines the S Held team meeting to revisit tasks execution come project day for the day S Team members were willing to help S Despite your best planning other tasks not assigned to them efforts there will always be S PM provided guidance on next steps unplanned risk & ensured no resources were idle S Recommendations: Invest in S Project could have been a 1 day planning, stay flexible in planning, project given deliverables of the & don’t be afraid to ask for help project when needed
  • 18.
    Client Comments S "The project at Real Change has been getting positive remarks ever since we opened back up for business yesterday. Vendors have been coming in and telling us that the changes makes the space look better than it ever has before, and staff have been coming downstairs to gawk. The group I worked with were very responsive to all of our requests, even though the requests changed often." - Jenn Pearson- Volunteer Coordinator, Real Change

Editor's Notes

  • #13 Angela Starts
  • #17 Donation recognition from SU website.Personal e-card thank you to donors.In-kind donors are team members.Recognize team members at class celebration.One meeting held at restaurant: Jeremy bought drinks, Mimi appetizer.