This document summarizes the story of Ploy, a team of 5 people in Australia who opened an office to change the traditional IT recruitment and services industry. They realized the existing industry leaders had outdated service models and relied on reactive techniques like job boards to find talent. Ploy instead used a proactive and social strategy to map, track, and engage with targeted talent to understand their habits, drivers, and motivators. This allowed Ploy to build customized talent sourcing and support services for their customers, while also elevating their customers' employer brands to attract applicants.