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1#AJLPlayNice
Playing Nice in the
Product Playground
data scientists, engineers, and product managers
working together to create innovative data products
Jonathan Goldman
@jrgoldman
Anu Tewary
@anutewary
Lucian Lita
@datariver
Intuit Data Engineering & Analytics
2#AJLPlayNice
Pop quiz …
3#AJLPlayNice
product vision
business impact
success measures
effective architecture
scalability & robustness
metrics & monitoring
not sure what this product does, but
look at the 2% lift I can get from this
model...
ooh, ooh, a Dirichlet prior is what
this needs!!
is this good for an ICML or KDD
paper?
[ 1 ]
4#AJLPlayNice
product vision
business impact
success measures
effective architecture
scalability & robustness
metrics & monitoring
not sure what this product does, but
look at the 2% lift I can get from this
model...
ooh, ooh, a Dirichlet prior is what
this needs!!
is this good for an ICML or KDD
paper?
Data scientists navel gazing in a corner?!
[ 1 ]
5#AJLPlayNice
product vision
business impact
success measures
rapid experimentation
simple models first
right metrics
let’s write a new streaming
framework for the weekly dashboard!
we’re not meeting our SLAs, let’s
write a faster json parser!
let’s write an optimized distributed
graph database for our data scientist.
[ 2 ]
6#AJLPlayNice
product vision
business impact
success measures
rapid experimentation
simple models first
right metrics
let’s write a new streaming
framework for the weekly dashboard!
let’s write a faster json parser in
Clojure!
silver bullet: graph database, fp,
lambda arch
[ 2 ]
Engineers reinventing the tech wheel?!
7#AJLPlayNice
rapid experimentation
simple models first
right metrics
forget A/B testing, my gut tells me
this is the way to go...
revenue impact? Who cares! Build it
anyway!
no time to instrument! Let’s go to
market and we’ll do that later - I’m
sure that the numbers will look good!
[ 3 ]
effective architecture
scalability & robustness
metrics & monitoring
8#AJLPlayNice
rapid experimentation
simple models first
right metrics
forget A/B testing, my gut tells me
this is the way to go...
revenue impact? Who cares! Build it
anyway!
no time to instrument! Let’s go to
market and we’ll do that later - I’m
sure that the numbers will look good!
[ 3 ]
effective architecture
scalability & robustness
metrics & monitoring
Product in a bubble?!
9#AJLPlayNice
Data Science
Jonathan
data product
Product
Anu
Engineering
Lucian
10#AJLPlayNice
3
Three Steps to Risa**
21
** Risa is to Nirvana as Spark is to Hadoop
11#AJLPlayNice
321
Build an Awesome Team
12#AJLPlayNice
awesome team
13#AJLPlayNice
never settle
14#AJLPlayNice
find the right mix
minimum
prod
ds
eng
good
good
good
target
great
good
good
prod
ds
eng great
good
good
prod
ds
eng
great
good
great
prod
ds
eng
15#AJLPlayNice
form pods around product
personalization
& reco pod
real time data
capture &
stream proc.
pod
business
search pod
real time
commerce
graph pod
16#AJLPlayNice
blur the boundaries
17#AJLPlayNice
321
Solve a Big Problem
18#AJLPlayNice
Solve a big problemidentify big problem
19#AJLPlayNice
keep score
20#AJLPlayNice
change, pivot, iterate
21#AJLPlayNice
321
Get Out of the Way
22#AJLPlayNice
time
trust the team to become experts
23#AJLPlayNice
anyone can represent the team
24#AJLPlayNice
your role as a coach?
25#AJLPlayNice
engage!
26#AJLPlayNice
Three Steps to Risa**
3
2
1 awesome team (pods)
solve a big problem (pods)
get out of the way (pods)
** Risa is to Nirvana as Spark is to Hadoop
27#AJLPlayNice
Most companies are not there yet
28#AJLPlayNice
Example 1: Multinational banking and
financial services company
Took a “technology first” approach: wanted
to build a hadoop cluster, because they had
heard they should
No product vision, but tremendous (!)
possibilities
Not connected closely with business needs
No data science
build an awesome team
solve a big problem
engage
prod
ds
eng
good
tinytiny
29#AJLPlayNice
Example 2: Large media company
Excellent engineering team
Good product team, but not data driven
Good metrics and beginning data science.
Did not iterate quickly; data and product
were too decoupled
build an awesome team
solve a big problem
engage
?
prod
ds
engamazing
tiny
good
30#AJLPlayNice
Example 3: Large advertising firm
Data-driven product team, but limited vision
Engineering team not product focused.
Could not iterate quickly
Non-existent data science
build an awesome team
solve a big problem
engage
good
tiny
ok
prod
ds
eng
31#AJLPlayNice
Example 4: Attempt at Introspection
An awesome team with data, product and
engineering working together
Solving hard problems – for individuals and
small businesses
Good metrics in place, but not there yet –
more work to be 100% eyes on, hands off.
build an awesome team
solve a big problem
engage
32#AJLPlayNice
3
2
1 awesome team (pods)
solve a big problem (pods)
get out of the way (pods)
33#AJLPlayNice
Jonathan Goldman
@jrgoldman
Anu Tewary
@anutewary
Lucian Lita
@datariver
34#AJLPlayNice
Jonathan Goldman
@jrgoldman
Anu Tewary
@anutewary
Lucian Lita
@datariver
35#AJLPlayNice
Jonathan Goldman
@jrgoldman
Anu Tewary
@anutewary
Lucian Lita
@datariver

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