The Pizza Process
http://flic.kr/p/4u9U21
Imagine you’re having a family
celebration and you’ve decided
to order pizza for tea
 How many people are coming?
 How many people are coming?
 What kind of pizza do we want?
 How many people are coming?
 What kind of pizza do we want?
 Where is the nearest pizza place?
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How many people are coming?
What kind of pizza do we want?
Where is the nearest pizza place?
Do they deliver?
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How many people are coming?
What kind of pizza do we want?
Where is the nearest pizza place?
Do they deliver?
Do they have special offers or deals?
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How many people are coming?
What kind of pizza do we want?
Where is the nearest pizza place?
Do they deliver?
Do they have special offers or deals?
What’s their reputation?
How do we know?
 Newspaper advertising?
 Newspaper advertising?
 Special offer flyers in the mail?
 Newspaper advertising?
 Special offer flyers in the mail?
 Do they have a website?
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Newspaper advertising?
Special offer flyers in the mail?
Do they have a website?
Are they in the phone book?
Let your fingers do the
walking ………
Let your fingers do the
walking ………

Ask about specials or look
on their websites
 Who has the best deals?
 Who has the best deals?
 What price meets your budget?
 Who has the best deals?
 What price meets your budget?
 Are they known for making good
pizza?
 Who has the best deals?
 What price meets your budget?
 Are they known for making good
pizza?
 Do they deliver?
 Who has the best deals?
 What price meets your budget?
 Are they known for making good
pizza?
 Do they deliver?
 Do they have a good selection of
toppings?
 Who has the best deals?
 What price meets your budget?
 Are they known for making good
pizza?
 Do they deliver?
 Do they have a good selection of
toppings?
 Is it cheaper to pick-up?
And the best pizza
company is ……
And the best pizza
company is ……

…… Now order your pizza!
Pizza has been devoured
Pizza has been devoured
Now think about ……..
 Was it good pizza?
 Was it good pizza?
 Delivered on time?
 Was it good pizza?
 Delivered on time?
 Good price?
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Was it good pizza?
Delivered on time?
Good price?
Would you buy pizza from this
company again?
The
Research
Process
Which
steps did
you use?
When did
you use
them?
How did
you use
them?
Concept: Donna Watt – Half Pint of Wisdom
Presentation: Senga White – Senga’s Space

Pizzaprocess