The University of Michigan Hospitals and Health Centers has a policy to provide an environment of care that is safe, functional, supportive and effective in accomplishing their mission. The Environment of Care Committee is responsible for managing the environment of care according to existing plans and policies and reporting to institutional leadership. The environment of care considers elements that contribute to how space feels and works for patients, families, visitors, and staff, including factors beyond physical comfort and safety like supporting patient needs and dignity.

1. Why How
It is the policy of the University of Michigan Hospitals The EOC at UMHHC shall be planned and managed in
accordance with the existing plans and policy. The EOC
Demonstration of Competency
and Health Centers (UMHHC) to provide an environment
of care that is safe, functional, supportive and effective Committee shall manage the Environment of Care and
report up through the institution through the CQIP Lead
in accomplishing the UMHHC mission. The purpose of
Team. UMHHC maintains an environment of care that is
this effort is to establish and disseminate the plans used at mindful of key elements that contribute to the way a space
UMHHC to direct, create and regulate the environment feels and works for patients, families, visitors and staff
of care effort at UMHHC necessary to provide quality experiencing the health care delivery system. These
patient care and to achieve good outcomes. elements go beyond traditional physical comfort and Core
safety issues to include maintaining an environment: Competencies
that is sensitive to patient needs for comfort, social interaction,
positive distraction, and self-control;
that minimizes unnecessary environmental stresses;
that respects human dignity;
that supports the development and maintenance of patient's interests, skills
and opportunities for personal growth; and
Core Compliancy provides orientation and access to nature and the outdoors DACUMs
Competencies Job
Utility Systems
Descriptions
Operation
Manuals
Environment EC Mgt Priority 4 PMs PM
Training & Annual
Mission/ Plans/Policies Risk
of Care (EC) & Utility & Operations
Assessment:
Program Performance Focused Service
Committee Documentation:
Vision EOC C o m m itte e APMI >12
On-Line & Logs
Appraisals Groups
Org. Regulatory
Agencies PM/Job Plan Performance Indicators: LearnerWeb
Values Equipment Staffing/
Inventory "Right-sizing" Library (data to support assessment &
effectiveness of the Program)
PM Completion Rate
System Failure Rate
CM Turn Around Rate
What Elevator Entrapment
Customer Satisfaction Score
Injury Rate
EOC refers to a variety of key elements Manufactures Annual Report/Evaluation
and issues that contribute to creating the Minimum PM Fire Marshall Inspections
Effort CMS Inspections Training
way the UMHHC space feels and works Joint Commission Inspections Topics
for patients, families, visitors and staff
experiencing the healthcare delivery system.
These elements and issues include but are
not limited to those aspects addressed
in the UMHHC Environment
of Care Plans and Policies Approved
Manufacturers
Frequency
FCA (Facility Specification
Condition Training/Development
Assessment) Guidelines
Budget