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A Standardized Approach to Assessment – Phase 2 New Improvements Based on Student , Consultant & Library Faculty Feedback Shannon M. Staley Education  & Web Services Librarian
In 2008 / 2009, We Began By: Developing and testing an assessment tool that could: Facilitate the development of pre and post achievement tests Link survey questions to learning outcomes and ACRL standards Deliver real time reports and statistical analysis
In 2010, We Asked the Question:How can we improve the tool and the assessment process? Usability testing sessions with librarians who have not used the tool More cognitive interviews with students to improve question development Improved statistical analysis  Focus group with librarians who have used the tool
1. Usability Testing
Usability Sessions: Changes you asked for  Comment: I didn’t understand where I was when I entered the tool.
Usability Sessions: Changes you asked for  Remedy: A clearly defined menu as the starting screen
Usability Sessions: Changes you asked for  Comment: Make it easier to toggle from my personal account to all questions and possibly select and copy some for my account.
Usability Sessions: Changes you asked for  Remedy: ,[object Object]
It’s easier to add and remove questions.
The “My Questions” view and “All Questions” view are different colors for more distinction.
We have indicated which questions have been standardized.,[object Object]
Usability Sessions: Changes you asked for  Remedy: A message indicates the survey was created and the URL to the survey is provided so that it can be posted anywhere.
2. More Cognitive Interviews
More Cognitive Interviews: ,[object Object]
During the cognitive interview process, the interviewer uses techniques to elicit feedback on survey questions.
We asked interviewees to read questions aloud and tell us what they thought the questions meant. Also, whether there was any terminology that was confusing.,[object Object]
Wanted to aim for 10 interviews prior to Fall 2010 when we planned to use the tool again in the classroom,[object Object]
We changed “Education students” to “students in the College of Education” to be clearer in our meaning.,[object Object]
Cognitive Interviews:Changes we made Question: ,[object Object],   Changes:   ,[object Object],[object Object]
How can you tell you are reading a magazine instead of a scholarly source of information?,[object Object]
Improved Statistical Analysis:Built in TTEST Reports ,[object Object],[object Object],[object Object]
Asteriks by values in the matrix show statistically significant relationships between background factors.
This data set shows that students who received prior library instruction had higher pre-scores than those who had not. Also those who received prior library instruction spent more time using library resources than those who had not.,[object Object]
Focus Group:Points for Discussion ,[object Object]
Do numbers offer the big picture of teaching effectiveness?

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Phase II Overview of Information Literacy Assessment Project

  • 1. A Standardized Approach to Assessment – Phase 2 New Improvements Based on Student , Consultant & Library Faculty Feedback Shannon M. Staley Education & Web Services Librarian
  • 2. In 2008 / 2009, We Began By: Developing and testing an assessment tool that could: Facilitate the development of pre and post achievement tests Link survey questions to learning outcomes and ACRL standards Deliver real time reports and statistical analysis
  • 3. In 2010, We Asked the Question:How can we improve the tool and the assessment process? Usability testing sessions with librarians who have not used the tool More cognitive interviews with students to improve question development Improved statistical analysis Focus group with librarians who have used the tool
  • 5. Usability Sessions: Changes you asked for Comment: I didn’t understand where I was when I entered the tool.
  • 6. Usability Sessions: Changes you asked for Remedy: A clearly defined menu as the starting screen
  • 7. Usability Sessions: Changes you asked for Comment: Make it easier to toggle from my personal account to all questions and possibly select and copy some for my account.
  • 8.
  • 9. It’s easier to add and remove questions.
  • 10. The “My Questions” view and “All Questions” view are different colors for more distinction.
  • 11.
  • 12. Usability Sessions: Changes you asked for Remedy: A message indicates the survey was created and the URL to the survey is provided so that it can be posted anywhere.
  • 13. 2. More Cognitive Interviews
  • 14.
  • 15. During the cognitive interview process, the interviewer uses techniques to elicit feedback on survey questions.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22. Asteriks by values in the matrix show statistically significant relationships between background factors.
  • 23.
  • 24.
  • 25. Do numbers offer the big picture of teaching effectiveness?
  • 26. Need more research to develop a cut score or acceptable percentage of correct responses.
  • 27. Need to gather support from other SJSU librarians and get campus endorsement
  • 28.
  • 29. Complete data collected from usability testing sessions
  • 30.