1. The humanitarian system has six glitches: poor starting models, lack of evidence-based analysis and response, overemphasis on compliance, avoidance of host state involvement, focus on emergencies over chronic crises, and seduction by donor funding models. 2. Evidence-based needs assessment and evaluation are underutilized due to beliefs that donors and leaders don't value it, it is not possible, and it increases accountability. However, sectors like education and shelter that do collect evidence see better outcomes. 3. While compliance with standards is important, it has also distorted practices by being too intrusive; balancing compliance and flexibility is needed.