SlideShare a Scribd company logo
Home-shopping
undeniable temptation

         Persuasion and Attitude change
                  Psychology 20092101
                             Ku hyenam
contents
• Reason

• Video

• Theory

• conclusion
Why I chose this subject
• Many product introduce in TV channel. Some
  example, We Watched home-shopping because that
  broadcast was about what we wanted. Today, So
  some product is sold out and others is disfavored
  with people. I'll talk about which persuading situation
  can increase the purchasing desire when we need
  to buy some commodity. Then, what is the reason of
  this distinction?
Video

• Let‟s compare the two videos and then
  find the elements of persuasion.
Video
• Do you
 find it????
The persuasion theories
Expert heuristic
• People that don‟t know field and don‟t experience
  field decide whether to accept the contents or not
  that according to whether speaker is expert or not.
Expert heuristic
• Can I ask you, if you choice who???
Vivid information effect
• Vivid information easy to remember and easy
  to withdraw as the pass of time.
 So, what do insist, to present by the form
 of vivid statement is better influence than a
  simple style for our cognitive processes.
Scarcity
• Psychological Reactance theory

• People becomes motivated when they think who
  was treated or deprived their freedom. people
  maintain they have a desire to the freedom that
  is people wanting to get a limited product.
Psychology reactance theory
  I found lovely     I send three an
   pants in last          e-mail
       years,
  But company                          Increasing a
 was called “we                          desire of
    didn‟t have                          purchase
  enough cloth
     you want”
                   Resistance          Product cames
                                            to mind
The limited                             continuously,
opportunity                              I thought “I
                                       really want this
                                          it!! I wish I
                                         wore pants.
Psychology reactance theory
• This is show
  that scarcity
  cause anxious.
conclusion
• Expert heuristic, scarcity, vivid information
  effect is close central route than peripheral
  route. Many people prefer to peripheral
  route of cognitive when limited cue like
  online.
Q&A
Thank you:)
Source.
• 뉴시스- TV홈쇼핑, „주문쇄도,매진임박표시‟못쓴다

 http://media.daum.net/entertain/enews/view?cateid=1032&newsid=2
 0070730161810536&p=newsis

• 최은영, 임지은, 황장선.(2011) 희소성 메시지의 광고효과: 한정판과
  시간압박을 중심으로. 한국광고홍보학회. 3-10

• 한규석.(2009) 사회심리학의 이해. 학지사

More Related Content

Similar to persuasion and attitude change

Using Psychology to Create High Performance Emails
Using Psychology to Create High Performance EmailsUsing Psychology to Create High Performance Emails
Using Psychology to Create High Performance Emails
Holistic Email Marketing
 
COPYWRITING - CREATIVE THINKING
COPYWRITING - CREATIVE THINKINGCOPYWRITING - CREATIVE THINKING
COPYWRITING - CREATIVE THINKING
M.V.L.U. COLLEGE
 
Webinar: How do consumers really feel about your brand?
Webinar: How do consumers really feel about your brand?Webinar: How do consumers really feel about your brand?
Webinar: How do consumers really feel about your brand?
UserZoom
 
Persuasion architectures: Nudging People to do the Right Thing
Persuasion architectures: Nudging People to do the Right ThingPersuasion architectures: Nudging People to do the Right Thing
Persuasion architectures: Nudging People to do the Right Thing
User Vision
 
Shiny New Toys (and why humans like them so much)
Shiny New Toys (and why humans like them so much)Shiny New Toys (and why humans like them so much)
Shiny New Toys (and why humans like them so much)
Craig Thomler
 
Influence - The Psychology of Persuasion
Influence - The Psychology of PersuasionInfluence - The Psychology of Persuasion
Influence - The Psychology of Persuasion
Surinder Kumar
 
A clockwork orange – final session
A clockwork orange – final sessionA clockwork orange – final session
A clockwork orange – final session
JenniferAnnTrimnell
 
Decision Making 1
Decision Making 1Decision Making 1
Decision Making 1
LyricojaeCassie
 
Chapter 2 notes glencoe
Chapter 2 notes   glencoeChapter 2 notes   glencoe
Chapter 2 notes glencoe
shuckabe
 
Design Thinking Workshop
Design Thinking WorkshopDesign Thinking Workshop
Session 3 - The New Rules of Marketing and PR
Session 3 - The New Rules of Marketing and PRSession 3 - The New Rules of Marketing and PR
Session 3 - The New Rules of Marketing and PR
Nena Brodjonegoro
 
How to Influence People
How to Influence PeopleHow to Influence People
How to Influence People
Andrew Chow ✯ Keynote Speaker ✯
 
Social engineering and indian jugaad
Social engineering and indian jugaadSocial engineering and indian jugaad
Social engineering and indian jugaad
n|u - The Open Security Community
 
Consumer Online Shopping Behavior Stats - EBriks Infotech
Consumer Online Shopping Behavior Stats - EBriks InfotechConsumer Online Shopping Behavior Stats - EBriks Infotech
Consumer Online Shopping Behavior Stats - EBriks Infotech
EBriks Infotech Pvt. Ltd.
 
Critical Thinking and Problem Solving
Critical Thinking and Problem SolvingCritical Thinking and Problem Solving
Critical Thinking and Problem Solving
Michigan Works! Muskegon-Oceana
 
Special Edition Communities Smartees
Special Edition Communities SmarteesSpecial Edition Communities Smartees
Special Edition Communities SmarteesTom De Ruyck
 
Stephanie Cooper - Genuine Curiosity - Conversations for Change
Stephanie Cooper - Genuine Curiosity - Conversations for ChangeStephanie Cooper - Genuine Curiosity - Conversations for Change
Stephanie Cooper - Genuine Curiosity - Conversations for Change
AgileNZ Conference
 
Session 3: Understanding the Importance of Audience & Storytelling
Session 3: Understanding the Importance of Audience & StorytellingSession 3: Understanding the Importance of Audience & Storytelling
Session 3: Understanding the Importance of Audience & Storytelling
Nena Brodjonegoro
 
Consumer Online Shopping Behavior Stats - EBriks Infotech
Consumer Online Shopping Behavior Stats - EBriks InfotechConsumer Online Shopping Behavior Stats - EBriks Infotech
Consumer Online Shopping Behavior Stats - EBriks Infotech
EBriks Infotech Pvt. Ltd.
 
Ricochet Ideas Customer Curiosity Experience Presentation
Ricochet Ideas Customer Curiosity Experience PresentationRicochet Ideas Customer Curiosity Experience Presentation
Ricochet Ideas Customer Curiosity Experience Presentation
R-Squared – The Risk & Reward Conference
 

Similar to persuasion and attitude change (20)

Using Psychology to Create High Performance Emails
Using Psychology to Create High Performance EmailsUsing Psychology to Create High Performance Emails
Using Psychology to Create High Performance Emails
 
COPYWRITING - CREATIVE THINKING
COPYWRITING - CREATIVE THINKINGCOPYWRITING - CREATIVE THINKING
COPYWRITING - CREATIVE THINKING
 
Webinar: How do consumers really feel about your brand?
Webinar: How do consumers really feel about your brand?Webinar: How do consumers really feel about your brand?
Webinar: How do consumers really feel about your brand?
 
Persuasion architectures: Nudging People to do the Right Thing
Persuasion architectures: Nudging People to do the Right ThingPersuasion architectures: Nudging People to do the Right Thing
Persuasion architectures: Nudging People to do the Right Thing
 
Shiny New Toys (and why humans like them so much)
Shiny New Toys (and why humans like them so much)Shiny New Toys (and why humans like them so much)
Shiny New Toys (and why humans like them so much)
 
Influence - The Psychology of Persuasion
Influence - The Psychology of PersuasionInfluence - The Psychology of Persuasion
Influence - The Psychology of Persuasion
 
A clockwork orange – final session
A clockwork orange – final sessionA clockwork orange – final session
A clockwork orange – final session
 
Decision Making 1
Decision Making 1Decision Making 1
Decision Making 1
 
Chapter 2 notes glencoe
Chapter 2 notes   glencoeChapter 2 notes   glencoe
Chapter 2 notes glencoe
 
Design Thinking Workshop
Design Thinking WorkshopDesign Thinking Workshop
Design Thinking Workshop
 
Session 3 - The New Rules of Marketing and PR
Session 3 - The New Rules of Marketing and PRSession 3 - The New Rules of Marketing and PR
Session 3 - The New Rules of Marketing and PR
 
How to Influence People
How to Influence PeopleHow to Influence People
How to Influence People
 
Social engineering and indian jugaad
Social engineering and indian jugaadSocial engineering and indian jugaad
Social engineering and indian jugaad
 
Consumer Online Shopping Behavior Stats - EBriks Infotech
Consumer Online Shopping Behavior Stats - EBriks InfotechConsumer Online Shopping Behavior Stats - EBriks Infotech
Consumer Online Shopping Behavior Stats - EBriks Infotech
 
Critical Thinking and Problem Solving
Critical Thinking and Problem SolvingCritical Thinking and Problem Solving
Critical Thinking and Problem Solving
 
Special Edition Communities Smartees
Special Edition Communities SmarteesSpecial Edition Communities Smartees
Special Edition Communities Smartees
 
Stephanie Cooper - Genuine Curiosity - Conversations for Change
Stephanie Cooper - Genuine Curiosity - Conversations for ChangeStephanie Cooper - Genuine Curiosity - Conversations for Change
Stephanie Cooper - Genuine Curiosity - Conversations for Change
 
Session 3: Understanding the Importance of Audience & Storytelling
Session 3: Understanding the Importance of Audience & StorytellingSession 3: Understanding the Importance of Audience & Storytelling
Session 3: Understanding the Importance of Audience & Storytelling
 
Consumer Online Shopping Behavior Stats - EBriks Infotech
Consumer Online Shopping Behavior Stats - EBriks InfotechConsumer Online Shopping Behavior Stats - EBriks Infotech
Consumer Online Shopping Behavior Stats - EBriks Infotech
 
Ricochet Ideas Customer Curiosity Experience Presentation
Ricochet Ideas Customer Curiosity Experience PresentationRicochet Ideas Customer Curiosity Experience Presentation
Ricochet Ideas Customer Curiosity Experience Presentation
 

Recently uploaded

Epistemic Interaction - tuning interfaces to provide information for AI support
Epistemic Interaction - tuning interfaces to provide information for AI supportEpistemic Interaction - tuning interfaces to provide information for AI support
Epistemic Interaction - tuning interfaces to provide information for AI support
Alan Dix
 
Accelerate your Kubernetes clusters with Varnish Caching
Accelerate your Kubernetes clusters with Varnish CachingAccelerate your Kubernetes clusters with Varnish Caching
Accelerate your Kubernetes clusters with Varnish Caching
Thijs Feryn
 
UiPath Test Automation using UiPath Test Suite series, part 4
UiPath Test Automation using UiPath Test Suite series, part 4UiPath Test Automation using UiPath Test Suite series, part 4
UiPath Test Automation using UiPath Test Suite series, part 4
DianaGray10
 
Unsubscribed: Combat Subscription Fatigue With a Membership Mentality by Head...
Unsubscribed: Combat Subscription Fatigue With a Membership Mentality by Head...Unsubscribed: Combat Subscription Fatigue With a Membership Mentality by Head...
Unsubscribed: Combat Subscription Fatigue With a Membership Mentality by Head...
Product School
 
Assuring Contact Center Experiences for Your Customers With ThousandEyes
Assuring Contact Center Experiences for Your Customers With ThousandEyesAssuring Contact Center Experiences for Your Customers With ThousandEyes
Assuring Contact Center Experiences for Your Customers With ThousandEyes
ThousandEyes
 
Securing your Kubernetes cluster_ a step-by-step guide to success !
Securing your Kubernetes cluster_ a step-by-step guide to success !Securing your Kubernetes cluster_ a step-by-step guide to success !
Securing your Kubernetes cluster_ a step-by-step guide to success !
KatiaHIMEUR1
 
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...
DanBrown980551
 
AI for Every Business: Unlocking Your Product's Universal Potential by VP of ...
AI for Every Business: Unlocking Your Product's Universal Potential by VP of ...AI for Every Business: Unlocking Your Product's Universal Potential by VP of ...
AI for Every Business: Unlocking Your Product's Universal Potential by VP of ...
Product School
 
JMeter webinar - integration with InfluxDB and Grafana
JMeter webinar - integration with InfluxDB and GrafanaJMeter webinar - integration with InfluxDB and Grafana
JMeter webinar - integration with InfluxDB and Grafana
RTTS
 
FIDO Alliance Osaka Seminar: Overview.pdf
FIDO Alliance Osaka Seminar: Overview.pdfFIDO Alliance Osaka Seminar: Overview.pdf
FIDO Alliance Osaka Seminar: Overview.pdf
FIDO Alliance
 
UiPath Test Automation using UiPath Test Suite series, part 3
UiPath Test Automation using UiPath Test Suite series, part 3UiPath Test Automation using UiPath Test Suite series, part 3
UiPath Test Automation using UiPath Test Suite series, part 3
DianaGray10
 
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024
Tobias Schneck
 
How world-class product teams are winning in the AI era by CEO and Founder, P...
How world-class product teams are winning in the AI era by CEO and Founder, P...How world-class product teams are winning in the AI era by CEO and Founder, P...
How world-class product teams are winning in the AI era by CEO and Founder, P...
Product School
 
PCI PIN Basics Webinar from the Controlcase Team
PCI PIN Basics Webinar from the Controlcase TeamPCI PIN Basics Webinar from the Controlcase Team
PCI PIN Basics Webinar from the Controlcase Team
ControlCase
 
Essentials of Automations: Optimizing FME Workflows with Parameters
Essentials of Automations: Optimizing FME Workflows with ParametersEssentials of Automations: Optimizing FME Workflows with Parameters
Essentials of Automations: Optimizing FME Workflows with Parameters
Safe Software
 
Neuro-symbolic is not enough, we need neuro-*semantic*
Neuro-symbolic is not enough, we need neuro-*semantic*Neuro-symbolic is not enough, we need neuro-*semantic*
Neuro-symbolic is not enough, we need neuro-*semantic*
Frank van Harmelen
 
De-mystifying Zero to One: Design Informed Techniques for Greenfield Innovati...
De-mystifying Zero to One: Design Informed Techniques for Greenfield Innovati...De-mystifying Zero to One: Design Informed Techniques for Greenfield Innovati...
De-mystifying Zero to One: Design Informed Techniques for Greenfield Innovati...
Product School
 
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Encryption in Microsoft 365 - ExpertsLive Netherlands 2024
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024
Albert Hoitingh
 
Empowering NextGen Mobility via Large Action Model Infrastructure (LAMI): pav...
Empowering NextGen Mobility via Large Action Model Infrastructure (LAMI): pav...Empowering NextGen Mobility via Large Action Model Infrastructure (LAMI): pav...
Empowering NextGen Mobility via Large Action Model Infrastructure (LAMI): pav...
Thierry Lestable
 
DevOps and Testing slides at DASA Connect
DevOps and Testing slides at DASA ConnectDevOps and Testing slides at DASA Connect
DevOps and Testing slides at DASA Connect
Kari Kakkonen
 

Recently uploaded (20)

Epistemic Interaction - tuning interfaces to provide information for AI support
Epistemic Interaction - tuning interfaces to provide information for AI supportEpistemic Interaction - tuning interfaces to provide information for AI support
Epistemic Interaction - tuning interfaces to provide information for AI support
 
Accelerate your Kubernetes clusters with Varnish Caching
Accelerate your Kubernetes clusters with Varnish CachingAccelerate your Kubernetes clusters with Varnish Caching
Accelerate your Kubernetes clusters with Varnish Caching
 
UiPath Test Automation using UiPath Test Suite series, part 4
UiPath Test Automation using UiPath Test Suite series, part 4UiPath Test Automation using UiPath Test Suite series, part 4
UiPath Test Automation using UiPath Test Suite series, part 4
 
Unsubscribed: Combat Subscription Fatigue With a Membership Mentality by Head...
Unsubscribed: Combat Subscription Fatigue With a Membership Mentality by Head...Unsubscribed: Combat Subscription Fatigue With a Membership Mentality by Head...
Unsubscribed: Combat Subscription Fatigue With a Membership Mentality by Head...
 
Assuring Contact Center Experiences for Your Customers With ThousandEyes
Assuring Contact Center Experiences for Your Customers With ThousandEyesAssuring Contact Center Experiences for Your Customers With ThousandEyes
Assuring Contact Center Experiences for Your Customers With ThousandEyes
 
Securing your Kubernetes cluster_ a step-by-step guide to success !
Securing your Kubernetes cluster_ a step-by-step guide to success !Securing your Kubernetes cluster_ a step-by-step guide to success !
Securing your Kubernetes cluster_ a step-by-step guide to success !
 
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...
 
AI for Every Business: Unlocking Your Product's Universal Potential by VP of ...
AI for Every Business: Unlocking Your Product's Universal Potential by VP of ...AI for Every Business: Unlocking Your Product's Universal Potential by VP of ...
AI for Every Business: Unlocking Your Product's Universal Potential by VP of ...
 
JMeter webinar - integration with InfluxDB and Grafana
JMeter webinar - integration with InfluxDB and GrafanaJMeter webinar - integration with InfluxDB and Grafana
JMeter webinar - integration with InfluxDB and Grafana
 
FIDO Alliance Osaka Seminar: Overview.pdf
FIDO Alliance Osaka Seminar: Overview.pdfFIDO Alliance Osaka Seminar: Overview.pdf
FIDO Alliance Osaka Seminar: Overview.pdf
 
UiPath Test Automation using UiPath Test Suite series, part 3
UiPath Test Automation using UiPath Test Suite series, part 3UiPath Test Automation using UiPath Test Suite series, part 3
UiPath Test Automation using UiPath Test Suite series, part 3
 
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024
 
How world-class product teams are winning in the AI era by CEO and Founder, P...
How world-class product teams are winning in the AI era by CEO and Founder, P...How world-class product teams are winning in the AI era by CEO and Founder, P...
How world-class product teams are winning in the AI era by CEO and Founder, P...
 
PCI PIN Basics Webinar from the Controlcase Team
PCI PIN Basics Webinar from the Controlcase TeamPCI PIN Basics Webinar from the Controlcase Team
PCI PIN Basics Webinar from the Controlcase Team
 
Essentials of Automations: Optimizing FME Workflows with Parameters
Essentials of Automations: Optimizing FME Workflows with ParametersEssentials of Automations: Optimizing FME Workflows with Parameters
Essentials of Automations: Optimizing FME Workflows with Parameters
 
Neuro-symbolic is not enough, we need neuro-*semantic*
Neuro-symbolic is not enough, we need neuro-*semantic*Neuro-symbolic is not enough, we need neuro-*semantic*
Neuro-symbolic is not enough, we need neuro-*semantic*
 
De-mystifying Zero to One: Design Informed Techniques for Greenfield Innovati...
De-mystifying Zero to One: Design Informed Techniques for Greenfield Innovati...De-mystifying Zero to One: Design Informed Techniques for Greenfield Innovati...
De-mystifying Zero to One: Design Informed Techniques for Greenfield Innovati...
 
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Encryption in Microsoft 365 - ExpertsLive Netherlands 2024
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024
 
Empowering NextGen Mobility via Large Action Model Infrastructure (LAMI): pav...
Empowering NextGen Mobility via Large Action Model Infrastructure (LAMI): pav...Empowering NextGen Mobility via Large Action Model Infrastructure (LAMI): pav...
Empowering NextGen Mobility via Large Action Model Infrastructure (LAMI): pav...
 
DevOps and Testing slides at DASA Connect
DevOps and Testing slides at DASA ConnectDevOps and Testing slides at DASA Connect
DevOps and Testing slides at DASA Connect
 

persuasion and attitude change

  • 1. Home-shopping undeniable temptation Persuasion and Attitude change Psychology 20092101 Ku hyenam
  • 2. contents • Reason • Video • Theory • conclusion
  • 3. Why I chose this subject • Many product introduce in TV channel. Some example, We Watched home-shopping because that broadcast was about what we wanted. Today, So some product is sold out and others is disfavored with people. I'll talk about which persuading situation can increase the purchasing desire when we need to buy some commodity. Then, what is the reason of this distinction?
  • 4. Video • Let‟s compare the two videos and then find the elements of persuasion.
  • 6. • Do you find it????
  • 8. Expert heuristic • People that don‟t know field and don‟t experience field decide whether to accept the contents or not that according to whether speaker is expert or not.
  • 9. Expert heuristic • Can I ask you, if you choice who???
  • 10. Vivid information effect • Vivid information easy to remember and easy to withdraw as the pass of time. So, what do insist, to present by the form of vivid statement is better influence than a simple style for our cognitive processes.
  • 11. Scarcity • Psychological Reactance theory • People becomes motivated when they think who was treated or deprived their freedom. people maintain they have a desire to the freedom that is people wanting to get a limited product.
  • 12. Psychology reactance theory I found lovely I send three an pants in last e-mail years, But company Increasing a was called “we desire of didn‟t have purchase enough cloth you want” Resistance Product cames to mind The limited continuously, opportunity I thought “I really want this it!! I wish I wore pants.
  • 13. Psychology reactance theory • This is show that scarcity cause anxious.
  • 14. conclusion • Expert heuristic, scarcity, vivid information effect is close central route than peripheral route. Many people prefer to peripheral route of cognitive when limited cue like online.
  • 16. Source. • 뉴시스- TV홈쇼핑, „주문쇄도,매진임박표시‟못쓴다 http://media.daum.net/entertain/enews/view?cateid=1032&newsid=2 0070730161810536&p=newsis • 최은영, 임지은, 황장선.(2011) 희소성 메시지의 광고효과: 한정판과 시간압박을 중심으로. 한국광고홍보학회. 3-10 • 한규석.(2009) 사회심리학의 이해. 학지사