Mark Gardner has been employed for 13 years by Darlington Mind, a Mental Health Charity, where he teaches ICT classes to learners with mental health difficulties ranging from ages 18 to 80. He provides both group instruction to classes of up to 10 learners as well as one-on-one support. He has also trained NHS staff members and helped over 1,000 people achieve examination passes for ECDL/ECDL Advanced qualifications. In addition to teaching ICT courses, he has designed and run therapeutic music and computer maintenance courses. He spends 70% of his time teaching and is experienced with the pressures of meeting deadlines and using different teaching styles to help learners achieve.