Persona

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persona presentation

Technology

CUSTOMER
CHARACTERISTICS
• Coordinate people
• Need responses to their messages
• Independent, private threads with many
different text recipients

COORDINATE PEOPLE
• Organize many contacts
into one recipient group

PRIVATE
• Separate threads
• Push notifications

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Persona

1. Tru2Form Customer Presentation

2. PROBLEMS

3. CUSTOMER CHARACTERISTICS • Coordinate people • Need responses to their messages • Independent, private threads with many different text recipients

4. COORDINATE PEOPLE • Organize many contacts into one recipient group

5. NEED RESPONSES

6. PRIVATE • Separate threads • Push notifications

Persona

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Persona