The document discusses performance measurement in the U.S. Coast Guard. It outlines requirements from the Government Performance and Results Act (GPRA) and OMB for strategic plans, performance plans, and performance reports. It describes using a logic model to link activities, outputs, and outcomes. Examples are provided of logic models for Coast Guard programs. The importance of defining measurements, collecting data, reporting results, and using results to refine measurements and targets is discussed. Campaign planning requirements and components are also summarized.
11. True or False? 2. Some of the activities we do you really can’t measure. FALSE! If we do then we measure it!
12. True or False? 3. You can’t measure this because we have no data collected on it. FALSE! When we do our data collection, we will look for where data may come from, even if it comes from a non-government source.
13. True or False? 4. Our office will be critiquing your performance information. FALSE! Our goal is to help facilitate the development of your program’s scorecard. Program managers will be the ones reviewing actual performance. We do request performance data for OPG, RAP, BBD, and Campaign Plans.
14. True or False? 5. Using performance measurement data makes better arguments for additional resources. True! How can you legitimately request more resources when you have nothing to back up your request?
15. True or False? 6. Performance measurement gives you the opportunity to make a compelling argument for what you do. True! A good performance measurement communicates worth!
16. Logic Model Purpose: To show how your day-to-day activities effect the organization Outcomes. 4. Performance Logic Model (skeletal) 2.1 The Logic Model Capabilities Activities Outputs Outcomes Activity Measures Output Measures Outcome Measures Mission Purpose & Goals Capability Measures 1 2 3 4 5
19. 1 2 3 4 5 4. Performance Logic Model (skeletal) 2.4 Logic Model – Purpose The Public benefits we aim to influence. Capabilities Activities Outputs Outcomes Activity Measures Output Measures Outcome Measures 1 Mission Purpose & Goals Capability Measures
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21. 1 2 3 4 5 4. Performance Logic Model (skeletal) 2.5 Logic Model – Outcomes Benefits provided as a direct result of USCG products & services Capabilities Activities Outputs Outcomes What is the greater “societal” Outcome? Activity Measures Output Measures Outcome Measures Mission Purpose & Goals Capability Measures
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23. 1 2 3 4 5 4. Performance Logic Model (skeletal) 2.6 The Logic Model – Outputs Products & services provided as a direct result of USCG work. Capabilities Activities Outputs What is the impact of this Output? Outcomes Activity Measures Output Measures Outcome Measures Mission Purpose & Goals Capability Measures
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25. 4. Performance Logic Model (skeletal) 2.7 The Logic Model – Activities The work performed by USCG resources. Capabilities Activities Why do we do this Activity? Outputs Outcomes Activity Measures Output Measures Outcome Measures Mission Purpose & Goals Capability Measures 1 2 3 4 5
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27. 1 2 3 4 5 4. Performance Logic Model (skeletal) 2.7 The Logic Model – Capabilities The state of Readiness and the Capabilities needed to perform USCG work. Capabilities Activities Outputs Outcomes Activity Measures Output Measures Outcome Measures Mission Purpose & Goals Capability Measures
39. How many delays / district / period ? What waterways were affected? What were the results of these delays? 4.3 Program Results – “Drill Down”
40. 4.4 Program Results – Report “Causes” No. of channels cleared No. of Assists SAMPLE Report Comments: 6 5 4 3 2 1 Cause Time of delay Section Effected Date Name of Critical Waterway Comments: Hrs 07 06 05 04 03 This Year Last Four Ice Seasons