This document discusses the 360 appraisal method, which involves collecting feedback from various sources such as employees, managers, customers, and suppliers. It outlines six key steps to implementing a successful 360 appraisal program: 1) gaining employee agreement on the process and use of results, 2) developing common job descriptions, 3) creating standardized appraisal questions, 4) training evaluators, 5) taking action based on results, and 6) calculating and sharing scores. The goal is to conduct comprehensive and accurate performance evaluations that can help improve employee performance, training, and the overall company culture.