SlideShare a Scribd company logo
Richard Riche and Lelaine Riche
Peer support
to build Emotionally intelligent Teams
Amygdala hijack
Amygdala hijack strategies
Action
Intent
Intent vs action
Limited capacity
Mirror neurons
Social support
Social support currency
The Ben Franklin effect
Lessons from Legos
Emotionally Intelligent lists
Chunk	
  it
First	
  steps
GROW model
Gain	
  perspec4ve
Goal
Reality
Opportunities
Way forward
GROW model
Prepara4on
Session
Method
“Bright spots” meeting
Resilience
1

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