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I AM IN A CONGRESS ABOUT INTERNET
DURING THIS WEEK (From 9 am to 6 pm)...

So I changed a little this activity to be able to
get the deadline...




                             THE CHANGES WERE....
STORE= PLACE= EVENT/CONGRESS about
INTERNET In an important hotel (5 stars)

 OBJECTS IN SALE = KNOWLEDGE TO GET =store
of knowledge :)

 SALESPERSON= PRESENTER/HOSTS /Important
Guest= great great people that can provide u with
knowledge

CUSTOMERS= Event participants = me :)

Instead of 6 stores -> Changed by 5 event days
Observation Lab

Before you enter the store:

  Does the store Place draw you in? If so,
how?
/ through Posters
  Is the door open or closed?
  Open
  How does this make you feel? Great
  How big is the sign lettering and in what
font? Arial,(I think) big enough (30 cm)
  What does it tell you about the store
Place?
 that is an important event that involved a lot of countries
particularly from LatinAmerica
Environment:

What is the color scheme of the store Place? How does this affect you?
 Red, i like it, for me means passion for what u r doing,
What type of floor does the store Place have? How does this effect the
environment?
A flowered carpet, effect: elegant , important
How high is the ceiling? How does this feel?
How brightly lit is the store Place? How does this affect you?
50 mt, amazing lamps, I feel that I am in an important place.
How loud is the environment?
 correct laud
What is causing the noise?
the people talking, but it is not noise
Is there music playing? If so, does it fit the environment?
 Music related with the place
Is the store Place warm or cold?
 warm
Is the store Place crowed with merchandise knowledge or is it sparse?
 full of smart people
Does the store Place have a distinctive smell?
 a lot of several perfume
How visible is the store Place security?
u can see it everywhere
How long do you want to stay in this store Place? 5 days
Does the environment influence the perceived value of the merchandise
knowledge?
 Yes
Personnel:


How long does it take before a salespeople Presenter/Hosts
initiates contact?
 Seconds :)
Does the salespeople Presenter/Hosts have a script to follow with
each customer?
 Nop
Does the salespeople Presenter/Hosts treat different customers
differently?
Nop
What is the ratio of salespeople Presenter/Hosts to customers?
 more assistants
What age and gender are the employees Presenter/Hosts?
joung people mostly, men.
Are the salespeople Presenter/Hosts using the store products?
Yes
Do the salespeople Presenter/Hosts have a uniform?
 No
Do the salespeople Presenter/Hosts match the stores image? Yes
Products:

What is the first product that you notice?
Learning possibilities
Is there a central display table with featured products ?
Yes,
Where are items that are “for sale” located in the store Place?
Item: Knowledge, It is free, because it is showed on-line live!
How are the products arranged? By function? By price? By color?
By agenda :)
Are there free samples or demonstrations?
yes, several labs
What products are at eye level?
everything :)
What items in the store Place are in the least accessible locations?
 Nothing
Where are the most and least expensive products located?
 there is no difference
Are the prices of the products easy to find?
 Yes, on line , only u have to pay to get in or u can see it by INTERNET free
Customers:

Are most customers alone or with someone else? What is the
relationship?
Both, colleges, partners.
What is the average age and gender of the customers?
Young people, man.
When a customer enters the store, do they tend to walk in the
same path or direction? No, depends of the specific interest.
How long do customers stay in the store, on average?
 8 hours
Do customer touch the products? Is this encouraged?
There are labs that u can hands-on
Do most customers appear to be on a mission or are they browsing?
 mission
What percent of customers purchase products in the store?
 in some way everyone learn
Other Observations :


    Each millisecond here, u have the
possibility to convert lemonade into
helicopter!!!! :D :D
PICTURESSSSSS

http://www2.lacnic.net/en/eventos/lacnicxviii/fotos_d3.html
Thanks so much to take time to whatch this!!!!

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Paying attentionatevent inesroles_hwk2

  • 1.
  • 2. I AM IN A CONGRESS ABOUT INTERNET DURING THIS WEEK (From 9 am to 6 pm)... So I changed a little this activity to be able to get the deadline... THE CHANGES WERE....
  • 3. STORE= PLACE= EVENT/CONGRESS about INTERNET In an important hotel (5 stars) OBJECTS IN SALE = KNOWLEDGE TO GET =store of knowledge :) SALESPERSON= PRESENTER/HOSTS /Important Guest= great great people that can provide u with knowledge CUSTOMERS= Event participants = me :) Instead of 6 stores -> Changed by 5 event days
  • 4. Observation Lab Before you enter the store: Does the store Place draw you in? If so, how? / through Posters Is the door open or closed? Open How does this make you feel? Great How big is the sign lettering and in what font? Arial,(I think) big enough (30 cm) What does it tell you about the store Place? that is an important event that involved a lot of countries particularly from LatinAmerica
  • 5. Environment: What is the color scheme of the store Place? How does this affect you? Red, i like it, for me means passion for what u r doing, What type of floor does the store Place have? How does this effect the environment? A flowered carpet, effect: elegant , important How high is the ceiling? How does this feel? How brightly lit is the store Place? How does this affect you? 50 mt, amazing lamps, I feel that I am in an important place. How loud is the environment? correct laud What is causing the noise? the people talking, but it is not noise Is there music playing? If so, does it fit the environment? Music related with the place Is the store Place warm or cold? warm Is the store Place crowed with merchandise knowledge or is it sparse? full of smart people Does the store Place have a distinctive smell? a lot of several perfume How visible is the store Place security? u can see it everywhere How long do you want to stay in this store Place? 5 days Does the environment influence the perceived value of the merchandise knowledge? Yes
  • 6. Personnel: How long does it take before a salespeople Presenter/Hosts initiates contact? Seconds :) Does the salespeople Presenter/Hosts have a script to follow with each customer? Nop Does the salespeople Presenter/Hosts treat different customers differently? Nop What is the ratio of salespeople Presenter/Hosts to customers? more assistants What age and gender are the employees Presenter/Hosts? joung people mostly, men. Are the salespeople Presenter/Hosts using the store products? Yes Do the salespeople Presenter/Hosts have a uniform? No Do the salespeople Presenter/Hosts match the stores image? Yes
  • 7. Products: What is the first product that you notice? Learning possibilities Is there a central display table with featured products ? Yes, Where are items that are “for sale” located in the store Place? Item: Knowledge, It is free, because it is showed on-line live! How are the products arranged? By function? By price? By color? By agenda :) Are there free samples or demonstrations? yes, several labs What products are at eye level? everything :) What items in the store Place are in the least accessible locations? Nothing Where are the most and least expensive products located? there is no difference Are the prices of the products easy to find? Yes, on line , only u have to pay to get in or u can see it by INTERNET free
  • 8. Customers: Are most customers alone or with someone else? What is the relationship? Both, colleges, partners. What is the average age and gender of the customers? Young people, man. When a customer enters the store, do they tend to walk in the same path or direction? No, depends of the specific interest. How long do customers stay in the store, on average? 8 hours Do customer touch the products? Is this encouraged? There are labs that u can hands-on Do most customers appear to be on a mission or are they browsing? mission What percent of customers purchase products in the store? in some way everyone learn
  • 9. Other Observations : Each millisecond here, u have the possibility to convert lemonade into helicopter!!!! :D :D
  • 11. Thanks so much to take time to whatch this!!!!