Paul So is seeking a management position in project or quality assurance. He has 15 years of IT experience focused on quality assurance, including 11 years experience with software quality assurance tools like Mercury Quality Center. He has managed teams of up to 50 resources and served as a regional test lead coordinating testing activities across multiple teams. Paul has experience in industries like ERP, credit cards, online gaming, and more. He holds a Bachelor's degree in Computer Science and is willing to travel up to 50% for the right opportunity.

1. Cayanes, Paul Robert So
Contact Info
Address : 12C17 Fort Victoria Condominium, 5th Avenue corner 23rd Street, Bonifacio Global
City, Taguig City, Philippines
Mobile No. : +639178910618
Email : pau_so_yu@yahoo.com
Career Summary
Career Objective:
Seeking for a position in management in projects or quality assurance space in an organization that offers
opportunity to make use of my skills and experience in project management, software quality assurance,
team management and software and business analysis in delivering quality software product with the aim
of producing high quality client support, where I can contribute my knowledge, skills and abilities.
Professional Background:
- about 15 years of over-all information technology experience mostly focused in quality assurance.
- 11 years in Software Quality Assurance with 4 years of exposure in Mercury Quality Center.
- 4 years in project coordination focused in delivering testing projects and capacity and resource
management.
- managed capacity of 50 resources for identifying the project commitments per release.
- managed teams of testers in delivering test products including providing performance appraisals and
preparing test strategies and processes.
- with industry exposure in ERP, specifically on the procurement and inventory.
- with industry exposure in Credit Card systems and the online gaming industry.
- managed capacity and resourcing needs for team of 45 resources, including project estimation,
timesheet management, resource allocations.
- had been delegated as the regional test lead of two major deployments in China and Malaysia tasked to
coordinate all testing activities of multiple test teams, project reporting, and direct coordination to project
manager, business analysts, developers and business users.
Technical Background:
Test Management:
- Mercury Quality Center
- JIRA
Programming:
- ProIV Superlayer, Visual Basic
- Microsoft Access, HTML, Cobol, Visual Basic, C++, Java (collegiate trainings)
Systems:
- Glovia (ERP),
- Credit Card system (Boarding, Authorization, Funding and Reporting)
- Sunsystems (Financial System)
- HRPro (Payroll System)
- Tendering (Estimation Tool)
- Online Games like Three Kingdoms Brawler and Firefall
Other familiar tools:
- SQL Querying
- Microsoft Office Tools
- SQL Server and Oracle
- SharePoint
- Clarity
Availability: 2 months notice

2. Educational Background
Highest Education
Level : Bachelor's/College Degree
Field of Study : Computer Science/Information Technology
Major : Information Systems Management
Institute /
University
: University of Santo Tomas
Located In : Philippines Graduation Date : Mar 2000
Employment History
1. Company Name : RCG IT Philippines
Position Title : Resource and Capacity Planner (for QA team)
Position Level : Senior Consultant
Industry : Software Consulting
Date Joined : November 2013 Date Left : Present
Work
Description
:
- managed capacity and resource planning for quarterly and monthly releases including
monitoring team’s capability to accept project work based on resource capacity
- responsible in monitoring team allocations and coordinating project deliverables for a
release.
- monitors boarding of new resources and analyze need for hiring new resources based
on demand.
- assists in providing data for metrics for analysis of estimates versus actual burned
hours and projecting future demand.
- ensure that project team is involved in requirements reviews set up by BAs and ensure
team has access to the latest requirements documentations.
PROJECTS:
Client: Elavon
Duration: November 2013 to present
Team Size: 60
Other Skillset used: Project Coordination, Test Analysis and Resource Management
Manage resource allocations of all resources and managing team capacity management
ensuring that team do not over or under commit on project releases. Assist team in
staying within the estimated work efforts and coordinate with the client PM group with
providing estimates, diversion on estimates, and team allocations.
2. Company Name : Red5 Singapore Pte. Ltd.
Position Title : Sr. QA Analyst / Test Leader
Position Level : Senior Executive
Industry : Online Gaming
Date Joined : September 2011 Date Left : September 2013
Work
Description
:
- Test Leader role managing for a team of testers that test on game releases from the
China office.
- Supports the Customer Support team in the US office in validating bug reports submitted
by actual players on the closed beta version of Firefall
- Responsible for team appraisals, status reporting, and liaising with American and Chinese
counterparts to gather test requirements and defect management.

3. - Monitors teams attendance and leave approvals.
PROJECTS:
Game Name: Three Kingdoms Brawler (TKB), Firefall
Client: The9 Ltd (Shanghai), Red 5 Studios (US)
Duration: Sep 2011 to present
Other Skillset used: Test Analysis and Team Management
Delegate tasks and monitor progress and performance of the Singapore test team
dedicated for Firefall. Responsible for managing other tasks relayed by Shanghai
counterpart for testing any other game of The9 Ltd. Performed some hands on testing for
TKB which include test creation, execution and defect management.
3. Company Name : NV Besix SA Philippine Branch
Position Title : Sr. QA Analyst
Position Level : Senior Executive
Specialization : IT/Computer – Software
Industry : Construction
Date Joined : Oct 2008 Date Left : June 2011
Work
Description
:
- Act as the Sr. Quality Assurance Analyst for all internal projects for Besix’s
applications.
- with initial 7 months engagement under Avanti People Partnership Inc, acting as
temporary employer while Besix is setting up their local entity.
PROJECTS:
Project Name: Besix Programme (Supplier Evaluation, Web Document Management,
Estimating Tool, and all test related activities on all in-house applications)
Client: Besix, Belgium
Duration: Apr 2009 to present
Roles: Sr. QA Analyst
Software and Platform: .Net, Java, and Windows App., Zephyr, JIRA
Other Skillset used: System Analysis and code analysis
Tasked to handle all system testing requirements for the NV Besix SA’s (in Brussels
Belgium) legacy applications built on Java, .Net, and Windows Apps.
Initially a contractor under ProV International Philippines, Inc.
4. Company Name : WeServ Systems International Inc. (subsidiary of Fujitsu Philippines, Inc.)
Position Title : Senior Application Systems Consultant
Position Level : Senior Executive
Specialization : IT/Computer – Software
Industry : Software Consulting
Date Joined : Sep 2000 Date Left : Oct 2008
Work Description :
- Acts as Regional Test Lead in Dell Inc's globalization project
- Has very good exposure in the use of Mercury Quality Center's Test Director tool which is mainly
used by Dell for testing and reporting
- Provided system analysis and design and acted as a Development Lead for a Dell Inc. project
- Provided consultancy, project management, software implementation and management,
development and customization, and client support for developed and owned ERP products.
- Supported numerous clients including DELL Inc., Glovia, Fujitsu Philippines Inc, Fujitsu Vietnam
Ltd, Sumitomo Bakelite Vietnam, and Delbros Inc. to name a few.

4. PROJECTS:
Project Name: DELL M2G
Client: Dell Inc, Austin Texas, USA
Duration: Nov 2003 to present
Roles: Modular Test Lead, Test Coordinator, Development Lead
Tasks: Participate in preparing Test Requirements, Coordinate testing activities with teams in the
US and other regions, Write Test Scenarios/scripts, Handled System Design and programming
Software and Platform: Glovia (ERP), Windows, Unix and Linux, Citrix, Mercury Quality Center,
Rosebud
Other Skillset used: Test Lead and Coordination, Test Analysis, Systems Analysis and Design,
PROIV Superlayer
The project involved the globalization of DELL's ERP product (Glovia) to produce a generic version
for all Dell Facilities worldwide. Involved in deployments of different modules in the China,
Malaysia, Brazil and Ireland Dell facilities. Exposure is mostly on the Testing space.
Mercury Quality Center is the main tool used for all test and reporting tasks. And results on are
directly coordinated with the Austin Test Leads and Project Managers.
Project Name: FPI Inventory System
Client: Fujitsu Phils, Inc, Manila, Philippines
Duration: 2003
Role: Project Manager
Tasks: Managed all system design, programming, sizing, and planning activities for the said
project.
Team size: 3
Software and Platform: Visual Basic, Windows 98, Crystal Reports
This project involves the customization of an existing Inventory Tracking system used by the
logistics and warehouse departments of Fujitsu Philippines.
Miscellaneous
Willing to Travel : Moderate (25% to 50%)
Willing to Relocate : Yes
Personal Strengths : -Leadership capability -A team player
-Dependable -Time-conscious
-Available to work overtime -Has good morals
-Sense of responsibility
-Good oral and written communication skills
-Familiarity with CMMi Level5