2. Young Adults / Coming of Age (18-34)
Adventure Seekers
Environmentally Friendly
Want Reliable Gear
3. Digital Advertising is key!
This is the main form of advertising this age group sees
Focusing on platforms they use such as Instagram
Building a good mobile website that is aesthetically pleasing and easy to navigate
4. 3 Million Followers
Important aspect of Patagonia’s Digital Marketing Plan because a large amount of
their target audience uses the platform
Currently:
Patagonia's largest social media following
Focus on pictures of customers using their product in action
They could grow by utilizing Instagram Stories
These do not require as much production as general post
They can be posted more frequently are increase their exposure
You can create polls with Instagram stories to increases the interaction with
customers
You can provide direct access to your website
5. Currently:
Is aesthetically pleasing
Easy to navigate
The Website can improve by improving search engine optimization
Currently Patagonia generalizes around outdoor gear
Patagonia can make their search words specific using specialty sports they cater
to
Hiking
Surfing
Rock Climbing
6. Use to track sales of products on their website
To see how long the users interact with the website
Goals
Sell 1 product per every 10 clicks
Grow online sales by 10% by 2019
Increase the amount of people who view our website for more than 10 seconds
by 25%
7. Patagonia should use Facebook and Instagram paid advertising
Recommend using video instead of banners
Both these platforms have a high rate of usage from the target
market
Patagonia should utilize Twitters paid advertising as well
Post blend in with the twitter feed
Not as many advertisements which decrease clutter
Recommend paying per click
8. Persona 1 (Steve)
Young male
Age: 20
Active hiker
Loyal Patagonia customer
Persona 2 (Chloe)
Young Female
Age: 18
College Student
Looking for good quality
clothing
9. Currently:
Easy to Navigate
Easy to find specific products
Can improve activity with virtual reality
Creates a hands on experience
Makes customer feel like they are in a store from their
living room
This technology is on the rise many people have a VR
device
Can improve accessibility with an App
Easy access to products
Can notify customer when new products are released
Could be combatable with virtual reality
10. Budget: $65,000
Advertise on Twitter, Instagram, and Facebook
Cost-per-click
Build a new app
Look more into virtual reality
Look into analytics
Grow social media platforms
Before 2019 grow Patagonia’s following by 25%