Download to read offline
Uploaded bySteve Wallace
Par-Tech overview -core competencies
Par-Tech is an automotive service engineering company that specializes in developing service manuals, diagnostic tools, and other service information products. It has a headquarters and auxiliary garage facility in Detroit, Michigan and employs service engineers, technicians, illustrators, and other experts. Par-Tech provides services such as service manual development, diagnostic hardware and software, and technical support to automotive customers. It aims to give clients autonomy through web-based tools and process orders on their behalf while providing reporting on sales.
More Related Content
Similar to Par-Tech overview -core competencies
Par-Tech overview -core competencies
- 1.
- 2.
- 3. Company Information • Incorporatedin 1995-specializing in automotive service engineering • Detroit, Michigan (USA) • Headquarters – 20,000 square feet Auxiliary – 16,000 square feet (garage) • Employee Expertise • Service engineers, technical writers • ASE certified technicians • Illustrators • Document processors • Translators • Web developers, software programmers 3
- 4.
- 5. • Service Engineering,Service Info development • Service Strategists, Vehicle communication expertise, Service Information development (Service Manuals, ETM, Parts Catalog, Labor Time Guide, Owner’s Manuals, Exploded Views), Field Service Eng. Par-Tech Core Competence 5 Online Service Manual Line colors for quick recognition Hot links to get tech to connector endviews and component location Throttle Control- Electrical Troubleshooting Schematic (ETS) Electrical Troubleshooting ManualExploded Views Field Service Engineering
- 6. • Service Engineering,Service Info Development • Service Strategists, Vehicle communication expertise, Service Information development (Service Manuals, ETM, Parts Catalog, Labor Time Guide, Owner’s Manuals, Exploded Views). • Service Diagnostic Hardware development • Vehicle Interface Modules, Diagnostic Tablet PC, Telematics. Par-Tech Core Competence 6 TDP (Telematics/On board Diagnostics and Over The Air Programming) MX3- Tablet PC MX2- Interface Device
- 7. • Service Engineering,Service Info Dev. • Service Strategists, Vehicle communication expertise, Service Information development (Service Manuals, ETM, Parts Catalog, Labor Time Guide, Owner’s Manuals, Exploded Views). • Hardware development • Vehicle Interface Modules, Diagnostic Tablet PC, Telematics. • Diagnostic Software Development • End of Line support, Diagnostic tools, Enhanced diagnostic systems, Telematics. Par-Tech Core Competence 7 Test Booth Hardware Test Flow Design
- 8. • Service Engineering,Service Info Dev. • Service Strategists, Vehicle communication expertise, Service Information development (Service Manuals, ETM, Parts Catalog, Labor Time Guide, Owner’s Manuals, Exploded Views). • Service Diagnostic Hardware development • Vehicle Interface Modules, Diagnostic Tablet PC, Telematics. • Diagnostic Software Development • End of Line support, Diagnostic tools, Enhanced diagnostic systems, Telematics. • Web/Mobile Development • OEM Service web portals, Subscription access to GM service information, eCommerce, Telematics (Fleet management), on-board web driven diagnostics including Over the Air programming (OTA). Par-Tech Core Competence 8
- 9. • Service Engineering,Service Info Dev. • Service Strategists, Vehicle communication expertise, Service Information development (Service Manuals, ETM, Parts Catalog, Labor Time Guide, Owner’s Manuals, Exploded Views). • Service Diagnostic Hardware development • Vehicle Interface Modules, Diagnostic Tablet PC, Telematics. • Diagnostic Software Development • End of Line support, Diagnostic tools, Enhanced diagnostic systems, Telematics. • Web/Mobile Development • OEM Service web portals, Subscription access to GM service information, eCommerce, Telematics (Fleet management), on-board web driven diagnostics including Over the Air programming (OTA). • Technical Assistance • Technical, Enterprise Software Support (Remote support capability). Par-Tech Core Competence 9
- 10. What is theBusiness Value of Working With Par-Tech? • Our support can follow your needs o It’s not all or nothing. You can start with basic support and grow as you need to. 10
- 11. What is theBusiness Value of Working With Par-Tech? • Our support can follow your needs o It’s not all or nothing. You can start with basic support and grow as you need to. • We give you tools to be able to do many activities yourselves- Autonomously! o You don’t have to come to us to add dealers, parts info, changes prices, add videos, add bulletins, and more. 11
- 12. What is theBusiness Value of Working With Par-Tech? • Our support can follow your needs o It’s not all or nothing. You can start with basic support and grow as you need to. • We give you tools to be able to do many activity yourselves- Autonomy o You don’t have to come to us to add dealers, parts info, changes prices, add videos, add bulletins, and more. • We can process orders (financially) o You physically ship the orders, we financially “ship” the orders. We charge the credit card, collect the funds, and disburse to you. 12
- 13. What is theBusiness Value of Working With Par-Tech? • Our support can follow your needs o It’s not all or nothing. You can start with basic support and grow as you need to. • We give you tools to be able to do many activity yourselves- Autonomy o You don’t have to come to us to add dealers, parts info, changes prices, add videos, add bulletins, and more. • We can process orders (financially) o You physically ship the orders, we financially “ship” the orders. We charge the credit card, collect the funds, and disburse to you. • We give you access to reports of your dealers orders o You quickly see what is selling and what is not! 13
- 14. What is theBusiness Value of Working With Par-Tech? • Our support can follow your needs o It’s not all or nothing. You can start with basic support and grow as you need to. • We give you tools to be able to do many activity yourselves- Autonomy o You don’t have to come to us to add dealers, parts info, changes prices, add videos, add bulletins, and more. • We can process orders (financially) o You physically ship the orders, we financially “ship” the orders. We charge the credit card, collect the funds, and disburse to you. • We give you access to reports of your dealers orders o You quickly see what is selling and what is not! • We deploy the information to your dealers for quick vehicle diagnosis. o With a simple to use yet comprehensively engineered diagnostic service portal. 14
- 15. So what doesall this mean? • We are experts in our field which insures good “bang for your bucks”. • We are easy to work with which minimizes your involvement and hassle. • We are competitively priced which make us easy on your budget. • Are you looking for options like these? Call me! Steve Wallace with Par-Tech 248-276-0213 Ext 113 15
Editor's Notes
- #2 A down vehicle is useless…doesn’t make the fleet owner money. The end customer is upset. Your rep is blemished. Btu we know that at some point(s) in time, you’re going to have problems DTC information is helpful to narrow down the problem…data before and after the event along with the scan tool and service information will get you to the cause of the problem. What about the event where there is no DTC? What do you do about that? TDP drive captures vehicle data that has been configured by the user throughout the ride. Nothing is missed..Nothing! Once captured it is uploaded to a secure server via WiFi and available to your engineers, your service techs, and you for diagnosis and investigation. Problem occurs…You can see the location on a map and through a series of “bread crumbs” can see the vehicle data at each point that you define…all or any! Want an alert when a specific DTC occurs or diagnostic data “goes out of whack”? TDP drive can do it. Driver a problem, or need geo fencing…adding an in cab display will Here is the big one…in the very near future we will have the “P” in TDP Drive ready…Prognostics. By collecting your data by vehicle line and across your fleet, our algorithms will be able to