1. Part 3: Problem
to Solve
Question :
Groceries
Purchasing And
Delivery Service
Group Name: BMW Unity
Member Name: Marliza Binti
Ramly, Shahrul Badariah Binti Mat
Sah, Wahidah Binti Md Shah.
1
2. Problem Statement
Today’s life style becomes more hectic.
Lack of time to go shopping
Do not have luxury time to grab the best
deals on supermarkets
Tendency to miss out on deals by other
shops
2
3. Benefits and/or impact if
problem is solved
Reduce the expenditures on groceries
Save time on groceries shopping
Caters working couples and families
Help people with special needs ( i.e:
pensioners and with disabilities)
3
5. Physical Contradiction
5
Separation in Time:
When do I want this service to be delivered
to me?
I’m at home
While I’m in the office
When do I not want the service delivered to
me?
While I’m not at home
I’m not in the office
6. Physical Contradiction
6
Separation in Space:
Where do I want the groceries to be self-
collected?
Via secured pick up point (such as locker with
security pin)
Close to our residential area or landmark at normal
routes
Where do I want the groceries not to be self-
collected?
At congested areas such as supermarket
7. Suggested Inventive Principles
7
Suggested Inventive
Principles
Reasons Separation in
Time
Separation in
Space
Segmentation (#1) Divide the delivery time and area
√ √
Periodic action (#19) Provide scheduling period of delivery
√
Parameter changes (#35) Change the degree of flexibility (time and location
flexibility)
√ √
Intermediary (#24) Use secured locker concept at pick up point for
self-collection on purchased item
√
Preliminary Action #10
(Prior –action-do it in
advance)
Pre-select supermarket to identify best deals. The
selection is based on the residential convenience
place with path for delivery
√
8. Potential solutions
target area -> major city areas
many residents working for long hours
spend more time on commuting
delivery scheduling and routing
areas covered based on locality
provide comparison on best deals
selection on supermarkets also available
8
9. Two option of delivery
home/office delivery
easy access pick-up point close to
residential area/ landmark at normal
route
9
Option on Payment
online payment (bank transfer or cards
cash only can be accepted for door to
door delivery
10. REFERENCES
Yeoh Teong San, Yeoh Tay Jin, song Chia Li, 2013, Theory of
Inventive Problem Solving (TRIZ) : systematic Innovation in
Manufacturing (4th Ed). First Fruits Publishing, Selangor.
Innovation situation questionnaire, 2000; School of
Engineering Vanderbilt, [url:
http://research.vuse.vanderbilt.edu/srdesign/2000/group24
_00/Innovation%20Situation%20Questionnaire.htm ] access
on 23 August 29, 2013.
Samsung's Galaxy Gear smart watch could bring further
separation from Google, 2013, Tech Hive, [url:
http://www.techhive.com/article/2047127/samsungs-
galaxy-gear-smartwatch-could-bring-further-separation-
from-google.html] access on 21 August 29, 2013.
10
