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Marketing
communications
    plan
objectives


Where is Pantene now?

Where does Pantene want to be?

How does Pantene get there?
Situation Analysis
Current Market Scenario
SWOT Analysis
Business Challenges
The Competitors
The Issues

WHERE IS PANTENE NOW...
Situation
                                      Analysis
               Company Background:

1940: Developed by Swiss drug company Hoffman-
LaRoche
1947: Debut as a premium hair care line across Europe
1985: Take over by Procter and Gamble (P&G)
1991: Changed name to Pantene Pro-V
1995: Procter & Gamble launches Pantene Pro-V in India.
1997: P&G launched Head & Shoulders in India
2004: P&G launched Rejoice in India
Current
                                           market
                                          scenario
Market Share in India:
                               Sunsilk
              Others            19%
               34%
                                         Clinic Plus
                                            16%
            Dove    Head &
             8%                Pantene
                   Shoulders    14%
                      9%
Swot
                                       analysis
              STRENGTHS

Shampoo market leader in premium
Selling point is the vitamin nourishes hair
Has won the Most Admired Brand award
Focuses on worthiness resulting from the use
of the product rather than price
Focuses on telling about the long straight shiny
hair
Great Anti Dandruff formula
Pantene Total Care
Swot
                                     analysis


              WEAKNESSES


The most      expensive   compared   to
competitors
Swot
                                  analysis

           OPPORTUNITIES

Growth in the hair care market by 5-6%
Consumers remember about point of sale of
Pantene Pro-V well
Consumers can memorize the Pantene’s
commercials for the celebrities in them
Swot
                                      analysis

                THREATS

Very competitive shampoo market
Consumers are not loyal, hence switch brands
easily
Sunsilk has consistently marketed its products
The consumers change their hair color & hair
style all the time
The
                competitors


                 1
            2
        3
    4

5
the issues


The issues faced by Pantene
Pro-V are:

  Stagnant Hair Care Market
  No new product development
  Fall in Market Share
The Business Objective
    The Task
    The Marketing Objective
    The Communication Objective
    The Target Audience


WHERE DOES PANTENE WANT TO BE...
The Business
                                 Objective
To be deemed as the company with the highest market
share in the Hair Product Industry in India.
The Task
Indulge in revolutionary new products with new formulas &
DAZZLING results for better hair care.
The
                                 Marketing
                                 Objective

With     the    intention   of
persuading the consumers, the
marketing strategy will touch
on more interactive methods to
involve customers to increase
mass awareness.
The
                                 Communication
                                   Objective
                         Media Usage
       MEDIA              USAGE NOW    PROPOSAL
  TV Commercials                         
        Radio                            
       Internet                          
     Magazines                           
    Newspapers                           
Billboards / Hoardings                   
       P. O. P.                          
The
                                          Communication
                                            Objective
                      Communication Analysis
YEAR       KEY MESSAGE                 BENEFIT             MOOD & TONE
       Relieve the 7 reasons of     Pro-V Total Care
2008                                                   Ready in every situation
       hair breakage & hair fall        Formula
        Relieve hair loss due       Water Activate
2009                                                        Care & devote
          to hair breakage          Pro-V Formula
         Deeply nourishes
                                     Double Pro-V            Healthy hair,
2010          damaged
                                       Formula                Lively hair
       hair & reduces hair fall
        Deeply nourishes hair
                                    Pro-V Hair Fall    Something worthwhile for
Now    from root to tip, relieves
                                    Control Formula           your hair
               hair fall
       Rejuvenates your hair
The Target
                                                Audience
PROMOTION                                     PROPOSED TARGET
                  TARGET GROUP
    S                                             GROUP

                Female                        Female / Male
                18+ years old                 18+ years old
  Physical      Lives in big cities / towns   Lives in big cities / towns
                Capacity to purchase          Capacity to purchase
                expensive products            ostentatious products

                                              Seeking to look young
                Seeking healthy hair
                                              again
Psychological   Interested in beauty &
                                              Interested in beauty &
                fashion
                                              fashion
The Competitive Messaging
  The Competitive Positioning
  The Four P’s of Marketing
  The Conversation Marketplace
  Marketing Communication Tools

HOW DOES PANTENE GET THERE...
The
          Competitive
           Messaging


Live. Recreate.
     Relive.
The
          Competitive
          Positioning



Spring Of Life!
The Four P’s
                                           of Marketing
                                 Product

                                     PROPOSE
NUMBER OF
                 PRODUCTS               D
PRODUCTS
                                     PRODUCT

                Hair Fall Control
7 Shampoos      Total Care
      +         Extra Moisturizing   Pantene
      7         Smooth & Silky
Conditioners    Nourished Shine       Pro-V
      +         Anti-Dandruff        RELIVE
1 Hair Potion   Lively Clean
                Repair & Care
The Four P’s
                                        of Marketing
                           Price

                                                             1000
AMOUNT    10 ml.    70 ml.     180 ml.   500 ml.   700 ml.
                                                              ml.

                                 Rs.       Rs.       Rs.      Rs.
PRICES    Rs. 4/-   Rs. 46/-
                                117/-     325/-     455/-    650/-

PANTENE
                                 Rs.
 PRO-V    Rs. 7/-      ~                   ~         ~        ~
                                150/-
 RELIVE
The Four P’s
                                         of Marketing
                            Place


                                          Convenience   Traditional
 PLACES       Superstore   Supermarket
                                             Store        Trade

AVAILABILIT
     Y                                                   
The Four P’s
            of Marketing
Promotion
The
                        Conversation
                        Marketplace

Day in the          Media
  Life              Trends



          Buying             Cultural
         Behavior            Trends
Marketing
                  Communication Tools
The Right Marketing Communication Tools for the promotion of
the New Pantene Pro-V Relive Shampoo / Conditioner are:
   TV Commercials
   Radio
   Internet
   Magazines
   Newspapers
   Billboards / Hoardings
   P. O. P.
   Flash Mobs / Road Shows
Done By:
  Amrita Beri




                THANK YOU!

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Pantene: Marketing Communications Plan

  • 1.
  • 3. objectives Where is Pantene now? Where does Pantene want to be? How does Pantene get there?
  • 4. Situation Analysis Current Market Scenario SWOT Analysis Business Challenges The Competitors The Issues WHERE IS PANTENE NOW...
  • 5. Situation Analysis Company Background: 1940: Developed by Swiss drug company Hoffman- LaRoche 1947: Debut as a premium hair care line across Europe 1985: Take over by Procter and Gamble (P&G) 1991: Changed name to Pantene Pro-V 1995: Procter & Gamble launches Pantene Pro-V in India. 1997: P&G launched Head & Shoulders in India 2004: P&G launched Rejoice in India
  • 6. Current market scenario Market Share in India: Sunsilk Others 19% 34% Clinic Plus 16% Dove Head & 8% Pantene Shoulders 14% 9%
  • 7. Swot analysis STRENGTHS Shampoo market leader in premium Selling point is the vitamin nourishes hair Has won the Most Admired Brand award Focuses on worthiness resulting from the use of the product rather than price Focuses on telling about the long straight shiny hair Great Anti Dandruff formula Pantene Total Care
  • 8. Swot analysis WEAKNESSES The most expensive compared to competitors
  • 9. Swot analysis OPPORTUNITIES Growth in the hair care market by 5-6% Consumers remember about point of sale of Pantene Pro-V well Consumers can memorize the Pantene’s commercials for the celebrities in them
  • 10. Swot analysis THREATS Very competitive shampoo market Consumers are not loyal, hence switch brands easily Sunsilk has consistently marketed its products The consumers change their hair color & hair style all the time
  • 11. The competitors 1 2 3 4 5
  • 12. the issues The issues faced by Pantene Pro-V are: Stagnant Hair Care Market No new product development Fall in Market Share
  • 13. The Business Objective The Task The Marketing Objective The Communication Objective The Target Audience WHERE DOES PANTENE WANT TO BE...
  • 14. The Business Objective To be deemed as the company with the highest market share in the Hair Product Industry in India.
  • 15. The Task Indulge in revolutionary new products with new formulas & DAZZLING results for better hair care.
  • 16. The Marketing Objective With the intention of persuading the consumers, the marketing strategy will touch on more interactive methods to involve customers to increase mass awareness.
  • 17. The Communication Objective Media Usage MEDIA USAGE NOW PROPOSAL TV Commercials   Radio   Internet   Magazines   Newspapers   Billboards / Hoardings   P. O. P.  
  • 18. The Communication Objective Communication Analysis YEAR KEY MESSAGE BENEFIT MOOD & TONE Relieve the 7 reasons of Pro-V Total Care 2008 Ready in every situation hair breakage & hair fall Formula Relieve hair loss due Water Activate 2009 Care & devote to hair breakage Pro-V Formula Deeply nourishes Double Pro-V Healthy hair, 2010 damaged Formula Lively hair hair & reduces hair fall Deeply nourishes hair Pro-V Hair Fall Something worthwhile for Now from root to tip, relieves Control Formula your hair hair fall Rejuvenates your hair
  • 19. The Target Audience PROMOTION PROPOSED TARGET TARGET GROUP S GROUP Female Female / Male 18+ years old 18+ years old Physical Lives in big cities / towns Lives in big cities / towns Capacity to purchase Capacity to purchase expensive products ostentatious products Seeking to look young Seeking healthy hair again Psychological Interested in beauty & Interested in beauty & fashion fashion
  • 20. The Competitive Messaging The Competitive Positioning The Four P’s of Marketing The Conversation Marketplace Marketing Communication Tools HOW DOES PANTENE GET THERE...
  • 21. The Competitive Messaging Live. Recreate. Relive.
  • 22. The Competitive Positioning Spring Of Life!
  • 23. The Four P’s of Marketing Product PROPOSE NUMBER OF PRODUCTS D PRODUCTS PRODUCT Hair Fall Control 7 Shampoos Total Care + Extra Moisturizing Pantene 7 Smooth & Silky Conditioners Nourished Shine Pro-V + Anti-Dandruff RELIVE 1 Hair Potion Lively Clean Repair & Care
  • 24. The Four P’s of Marketing Price 1000 AMOUNT 10 ml. 70 ml. 180 ml. 500 ml. 700 ml. ml. Rs. Rs. Rs. Rs. PRICES Rs. 4/- Rs. 46/- 117/- 325/- 455/- 650/- PANTENE Rs. PRO-V Rs. 7/- ~ ~ ~ ~ 150/- RELIVE
  • 25. The Four P’s of Marketing Place Convenience Traditional PLACES Superstore Supermarket Store Trade AVAILABILIT Y    
  • 26. The Four P’s of Marketing Promotion
  • 27. The Conversation Marketplace Day in the Media Life Trends Buying Cultural Behavior Trends
  • 28. Marketing Communication Tools The Right Marketing Communication Tools for the promotion of the New Pantene Pro-V Relive Shampoo / Conditioner are: TV Commercials Radio Internet Magazines Newspapers Billboards / Hoardings P. O. P. Flash Mobs / Road Shows
  • 29. Done By: Amrita Beri THANK YOU!