1. LET’S TURN THIS BRIDGE AROUND
JEP Consulting
November 8,
2015
2. Purpose of Study:
Build on successes and identify areas of possible
improvement of the Bridges program.
Data gathered on November 7, 2015.
3. Data Gathering Method:
• Qualitative Interviews: n = 4
• Respondents Included 4 key contributors from
the Bridges program.
• Response Rate: = 4 out of 4 (100%)
4. Data Analysis Method:
This study was conducted using qualitative
analysis.
The primary research method was Grounded
Theory. This method uses information from
interviews to arrive to a theory about what is
happening in a situation.
To gain information we utilized a standard
interview protocol with four questions.
5. Qualitative Interview
Questions:
1. Tell me about a typical day for you at Bridges – in what instances
do you communicate with your colleagues about the program?
2. Describe your best and worst day at Bridges – what do you
specifically recall about those instances?
1. Describe your ideal day at Bridges.
3. In general, how well do you believe the training prepared you (or
prepared the teachers) for working with the students? Why?
4. Do you have any ideas regarding how you think this camp could
be run most effectively?
6. Thematic Development Key:
● ● Two dots indicates a major theme
(75% of participants said this)
● One dot indicates a minor theme
(50% of participants said this)
■ Bullets are for supporting comments that illuminate
the themes
7. Thematic Development
Report:
Communication and Cohesiveness
● ● Desire to have better communication and
cohesiveness
■ “I felt everyone should be on the same page
wanting to help the kids.”
8. Thematic Development Report:
Expectations of Management
Styles
● ● Lack of communication around expectations of
management
*Self-Directed
■ “They should be in charge.”
Vs.
*Hands-On
■ “There is a lack of support."
9. Thematic Development
Report:
Training
● ● Better guidance on roles and responsibilities
■ “Need more guidance to run this ship.”
● ● Better guidance on cultural sensitivity
■ “It was very culturally insensitive.”
10. Recommendations for
Change:
How can we turn this Bridge around?
• Team intervention to address communication and
collaboration gaps.
• Clarity and compromise on management style to find a
balance between self-direction and hands-on support.
• Bolster the cultural sensitivity aspect of the training
program.
• Provide clear guidance on roles and
responsibilities within the training program.
11. Next Steps:
We plan to present this information to
respondents (not in the room) by request only as
early as November 14, 2015.
We can provide support with the suggested
intervention at your discretion.
