This document provides definitions for key terms related to Pennsylvania's deregulated electricity market. It explains basic services like generation, transmission, and distribution. It also defines customer charges, deregulation, and the roles of electric distribution companies, electric generation suppliers, and the Public Utility Commission. Additionally, it covers electricity pricing structures like fixed prices and variables rates.
Reforming the Philippine Electric Power Industry Reform Act (EPIRA)Elvin Uy
Analysis of RA 9136, the Electric Power Industry Reform Act, for my Policy Analysis I course in Carnegie Mellon in 2010. Full paper can be viewed here: http://scr.bi/HNHTHU
Reforming the Philippine Electric Power Industry Reform Act (EPIRA)Elvin Uy
Analysis of RA 9136, the Electric Power Industry Reform Act, for my Policy Analysis I course in Carnegie Mellon in 2010. Full paper can be viewed here: http://scr.bi/HNHTHU
4.1. INTRODUCTION[ http://www.pmintpc.com/interface/research_activities_published_paper_ICPS04.pdf]
Electricity is a non-storable commodity, which indicates the electricity generated should be consumed timely. In competitive environment, the price is determined by stochastic supply and demand functions. The price can change at any time.As a consequence of increased volatility, a market participant could make trading contracts with other parties to hedge possible risks and get better returns.
Open access is the key to a free and fair electricity market. Power producers (sellers) and dealers/customers (buyers) have to share a common transmission network for wheeling the power from the point of generation to the point of consumption. Thus, interconnected transmission system is considered to be a natural monopoly so as to avoid the duplicity, the problem of right-of-the-way, huge investment for new infrastructure and to take the advantage of the interconnected network viz. reduced installed capacity,increased system reliability and improved system performance.
4.2. POWER TRADING
According to the Electricity Act 2003,
“Power trading is an activity in which the utility having surplus power transfers electricity to the utility having deficit of power, at some price (mostly Rs/Kwh)”
According to Section 2(Definitions), Sub-section 71 of the Act,
„Trading‟ means purchase of electricity for resale thereof.
According to Section 2(Definitions), Sub-section 47 of the Act,
„Open access‟ means the non-discriminatory provision for the use of transmission lines or distribution system or associated facilities with such lines or system by any licensee or consumer or a person engaged in generation in accordance with the regulations specified by the appropriate commission.
Electric utility primer john chowdhury 2012 finalJohn Chowdhury
A comprehensive analysis of US electric utility industry. Understand US Electric Industry
Regulatory Landscape
Key Utility Processes
How Smart Grid can Benefit the Industry
Example Components
An overview of the potential effects of the Federal Government of Nigeria's declaration on customer eligibility in the Nigerian Electricity Supply Industry.
International Journal of Engineering and Science Invention (IJESI) is an international journal intended for professionals and researchers in all fields of computer science and electronics. IJESI publishes research articles and reviews within the whole field Engineering Science and Technology, new teaching methods, assessment, validation and the impact of new technologies and it will continue to provide information on the latest trends and developments in this ever-expanding subject. The publications of papers are selected through double peer reviewed to ensure originality, relevance, and readability. The articles published in our journal can be accessed online.
Transactive Energy article in Metering International magazine Fall 2013. Provides practical explanation of transactive energy in an evolutionary context.
The cross subsidy of electricity price in ChinaAI Publications
A new-round electric power system reform and electric power deregulation reform is on going in China. Of which, the transmission and distribution price reform has generated great impacts on electric power companies. Under this background, how to tackle cross subsidy of electricity price has become a burning issue in China. In this paper, the cross subsidy of electricity price in China is reviewed. Firstly, three categories of cross subsidy of electricity price are introduced; Secondly, the reasons for cross subsidy of electricity price are discussed in details; Thirdly, the impacts of cross subsidy of electricity price are analyzed; Finally, several policy implications are proposed for tackling the issues of cross subsidy of electricity price in China. This paper can provide references for policy decision-making of related government administration..
Presented by Rose M. Baker and David L. Passmore at the Annual Users Conference of Regional Economic Models, Inc., “Regional Economies: the Building Block of the Global Community," in La Jolla, California, 22 October 2007.
The latest information on the Regional Telco Magazine, published by WordSouth — A Content Marketing Company. This collaborative publishing effort provides rural and independent telecommunications providers and opportunity to communicate local, national and industry news to their subscribers, empowering them to educate, inform and engage their key stakeholders.
Coupling Universal Energy Access with Financial Sustainability: the Case of L...Jacopo Pendezza
Modern energy access is an essential precondition for economic development. It is essential for poverty reduction, improvement of human health, women’s empowerment, education. With access to reliable and affordable energy services, local entrepreneurs and companies of any size can generate local jobs, income and, thereby, promote local development, in particular in rural and peri- urban areas. The major barriers toward improving rural electricity connectivity in Africa include: absence of national grid in large part of the country, high cost of delivering electricity to rural areas, high upfront investment costs; scattered settlements in the rural areas leading to long and costly distribution lines. Other challenges are harsh terrains and inaccessibility due to underdeveloped infrastructure leading to high cost of rural electrification projects; high operating costs of grids in rural areas due to low population density.
For these reasons, several experts suggest that the extension of the main grid is not the most economical viable solution to grant energy access to rural communities. In most of the case, and especially in Tanzania, the best option is the realization of renewable source powered mini-grid (both grid-connected and off-grid). This option, if carefully analyzed, allows to reach more and more rural clients and at the same time to increase the share of renewable energy production.
Experience, however, has shown that it is not enough to simply create a new mini-grid and hope for local economic activities to pick up just by themselves. Countless electrification projects have suffered from a low demand response from the commercial sector that ended up affecting plans and expectations. This usually determines two significant consequences: First, the hoped-for impact of electrification programmes on the development of local communities often struggles to materialize. Secondly, the electrification schemes suffer from a lack of new customers able to pay for their electricity connection and use the new availability of electricity for productive purposes. Such developments have undermined the entire economic viability, and thus sustainability, of many electrification programs in developing countries. This paper explores the concrete steps to be put in place in order to increase the financial sustainability of a mini-grid, in order to couple universal access to modern energy services with sound financial sustainability of the systems providing electricity. To show that, it will take in account a feasibility study that CEFA is doing the Luganga site, Tanzania.
Improving Distribution System Performance in Deregulated Electricity Industry...IOSRJEEE
In many developing countries, domestic electricity consumers having single phase appliances are most times supplied with single phase meters with incoming three phase supply lines. Due to frequent phase faults, these customers often change their supply from one phase to another whenever there is low voltage or no supply in the phase they are currently connected to. This action coupled with the fact that there is uneven distribution of loads on the distribution transformers in residential areas, lead to more transformer overload with consequential loss of power, equipment, man-hours, revenue and in extreme cases, life. When electricity was treated as a welfare commodity or as part of government social responsibility, these consequences where ignored. But with commercialization, privatization and deregulation, cost minimization and profit maximization have become the watchwords. As a means of minimizing this, utilizing the concept of phase-constrained electricity billing scheme in the deregulated Nigerian Power Industry was presented in this work. The phaseconstrained billing model involves re-arranging the service lines and setting up constraint matrices to relate the phase and service lines utilizable by customer to the electricity bill using penalty factors. To test the acceptability of this model, a customer behavior and utilization index based questionnaires were administered in the field. The survey was analyzed using the statistical attitude measurement technique based on the 5-point Likert Scale. The responses obtained showed that introducing a penalty factor in the billing which ensure that those using more phases pay higher will minimize frequent change of phases; and provide a direction for utilities and customers in resolving the power quality and availability problems associated with frequent phase changing.
The purpose of this paper is to explain power factor and the methods that electric utilities use to impose a charge or “power factor penalty” on the bills of large industrial customers to compensate the utility for the incremental costs associated with providing the increased current, supplying the additional losses, and otherwise covering the costs associated with the effects of poor power factor on the electric system.
4.1. INTRODUCTION[ http://www.pmintpc.com/interface/research_activities_published_paper_ICPS04.pdf]
Electricity is a non-storable commodity, which indicates the electricity generated should be consumed timely. In competitive environment, the price is determined by stochastic supply and demand functions. The price can change at any time.As a consequence of increased volatility, a market participant could make trading contracts with other parties to hedge possible risks and get better returns.
Open access is the key to a free and fair electricity market. Power producers (sellers) and dealers/customers (buyers) have to share a common transmission network for wheeling the power from the point of generation to the point of consumption. Thus, interconnected transmission system is considered to be a natural monopoly so as to avoid the duplicity, the problem of right-of-the-way, huge investment for new infrastructure and to take the advantage of the interconnected network viz. reduced installed capacity,increased system reliability and improved system performance.
4.2. POWER TRADING
According to the Electricity Act 2003,
“Power trading is an activity in which the utility having surplus power transfers electricity to the utility having deficit of power, at some price (mostly Rs/Kwh)”
According to Section 2(Definitions), Sub-section 71 of the Act,
„Trading‟ means purchase of electricity for resale thereof.
According to Section 2(Definitions), Sub-section 47 of the Act,
„Open access‟ means the non-discriminatory provision for the use of transmission lines or distribution system or associated facilities with such lines or system by any licensee or consumer or a person engaged in generation in accordance with the regulations specified by the appropriate commission.
Electric utility primer john chowdhury 2012 finalJohn Chowdhury
A comprehensive analysis of US electric utility industry. Understand US Electric Industry
Regulatory Landscape
Key Utility Processes
How Smart Grid can Benefit the Industry
Example Components
An overview of the potential effects of the Federal Government of Nigeria's declaration on customer eligibility in the Nigerian Electricity Supply Industry.
International Journal of Engineering and Science Invention (IJESI) is an international journal intended for professionals and researchers in all fields of computer science and electronics. IJESI publishes research articles and reviews within the whole field Engineering Science and Technology, new teaching methods, assessment, validation and the impact of new technologies and it will continue to provide information on the latest trends and developments in this ever-expanding subject. The publications of papers are selected through double peer reviewed to ensure originality, relevance, and readability. The articles published in our journal can be accessed online.
Transactive Energy article in Metering International magazine Fall 2013. Provides practical explanation of transactive energy in an evolutionary context.
The cross subsidy of electricity price in ChinaAI Publications
A new-round electric power system reform and electric power deregulation reform is on going in China. Of which, the transmission and distribution price reform has generated great impacts on electric power companies. Under this background, how to tackle cross subsidy of electricity price has become a burning issue in China. In this paper, the cross subsidy of electricity price in China is reviewed. Firstly, three categories of cross subsidy of electricity price are introduced; Secondly, the reasons for cross subsidy of electricity price are discussed in details; Thirdly, the impacts of cross subsidy of electricity price are analyzed; Finally, several policy implications are proposed for tackling the issues of cross subsidy of electricity price in China. This paper can provide references for policy decision-making of related government administration..
Presented by Rose M. Baker and David L. Passmore at the Annual Users Conference of Regional Economic Models, Inc., “Regional Economies: the Building Block of the Global Community," in La Jolla, California, 22 October 2007.
The latest information on the Regional Telco Magazine, published by WordSouth — A Content Marketing Company. This collaborative publishing effort provides rural and independent telecommunications providers and opportunity to communicate local, national and industry news to their subscribers, empowering them to educate, inform and engage their key stakeholders.
Coupling Universal Energy Access with Financial Sustainability: the Case of L...Jacopo Pendezza
Modern energy access is an essential precondition for economic development. It is essential for poverty reduction, improvement of human health, women’s empowerment, education. With access to reliable and affordable energy services, local entrepreneurs and companies of any size can generate local jobs, income and, thereby, promote local development, in particular in rural and peri- urban areas. The major barriers toward improving rural electricity connectivity in Africa include: absence of national grid in large part of the country, high cost of delivering electricity to rural areas, high upfront investment costs; scattered settlements in the rural areas leading to long and costly distribution lines. Other challenges are harsh terrains and inaccessibility due to underdeveloped infrastructure leading to high cost of rural electrification projects; high operating costs of grids in rural areas due to low population density.
For these reasons, several experts suggest that the extension of the main grid is not the most economical viable solution to grant energy access to rural communities. In most of the case, and especially in Tanzania, the best option is the realization of renewable source powered mini-grid (both grid-connected and off-grid). This option, if carefully analyzed, allows to reach more and more rural clients and at the same time to increase the share of renewable energy production.
Experience, however, has shown that it is not enough to simply create a new mini-grid and hope for local economic activities to pick up just by themselves. Countless electrification projects have suffered from a low demand response from the commercial sector that ended up affecting plans and expectations. This usually determines two significant consequences: First, the hoped-for impact of electrification programmes on the development of local communities often struggles to materialize. Secondly, the electrification schemes suffer from a lack of new customers able to pay for their electricity connection and use the new availability of electricity for productive purposes. Such developments have undermined the entire economic viability, and thus sustainability, of many electrification programs in developing countries. This paper explores the concrete steps to be put in place in order to increase the financial sustainability of a mini-grid, in order to couple universal access to modern energy services with sound financial sustainability of the systems providing electricity. To show that, it will take in account a feasibility study that CEFA is doing the Luganga site, Tanzania.
Improving Distribution System Performance in Deregulated Electricity Industry...IOSRJEEE
In many developing countries, domestic electricity consumers having single phase appliances are most times supplied with single phase meters with incoming three phase supply lines. Due to frequent phase faults, these customers often change their supply from one phase to another whenever there is low voltage or no supply in the phase they are currently connected to. This action coupled with the fact that there is uneven distribution of loads on the distribution transformers in residential areas, lead to more transformer overload with consequential loss of power, equipment, man-hours, revenue and in extreme cases, life. When electricity was treated as a welfare commodity or as part of government social responsibility, these consequences where ignored. But with commercialization, privatization and deregulation, cost minimization and profit maximization have become the watchwords. As a means of minimizing this, utilizing the concept of phase-constrained electricity billing scheme in the deregulated Nigerian Power Industry was presented in this work. The phaseconstrained billing model involves re-arranging the service lines and setting up constraint matrices to relate the phase and service lines utilizable by customer to the electricity bill using penalty factors. To test the acceptability of this model, a customer behavior and utilization index based questionnaires were administered in the field. The survey was analyzed using the statistical attitude measurement technique based on the 5-point Likert Scale. The responses obtained showed that introducing a penalty factor in the billing which ensure that those using more phases pay higher will minimize frequent change of phases; and provide a direction for utilities and customers in resolving the power quality and availability problems associated with frequent phase changing.
The purpose of this paper is to explain power factor and the methods that electric utilities use to impose a charge or “power factor penalty” on the bills of large industrial customers to compensate the utility for the incremental costs associated with providing the increased current, supplying the additional losses, and otherwise covering the costs associated with the effects of poor power factor on the electric system.
An analysis of california’s electric utility industry introducing competitio...Blake Wedekind
A research paper that examines the economic forces behind the electricity market in California, specifically on the competition between Investor Owned Utilities (IOUs) and Community Choice Aggregation programs (CCAs). I develop a theoretical model using microeconomic theory to evaluate the nature and effectiveness of an 'exit fee' assessed to CCA customers, known as the Power Charge Indifference Adjustment (PCIA). Background information on the history of the electricity market, the development of the IOU, Community Choice Aggregation, and relevant legislation are also discussed.
PA Electricity Deregulation: How to Save $ with Electric ChoiceCrunchEnergy
Pennsylvania faces what may be a very rocky road in the wake of deregulation. Instead of creating competition and lower rates for consumers and businesses, deregulation has been nothing but costly for business owners in many states.
But deregulation doesn’t have to be a nightmare. It can be an opportunity for smart businesses to save money on their electricity bills. Decision makers who prepare, learn their options, and ask the right questions can reap the benefits of Electric Choice.
Are you ready to make the right decisions for your business as deregulation approaches? Should you stay with your current provider, or should you switch to a new one? And how will you choose?
[CrunchEnergy] PA Electricity Deregulation: How to Save $ with Electric ChoiceAimee Kessler Evans
Pennsylvania faces what may be a very rocky road in the wake of deregulation. Instead of creating competition and lower rates for consumers and businesses, deregulation has been nothing but costly for business owners in many states.
But deregulation doesn’t have to be a nightmare. It can be an opportunity for smart businesses to save money on their electricity bills. Decision makers who prepare, learn their options, and ask the right questions can reap the benefits of Electric Choice.
Are you ready to make the right decisions for your business as deregulation approaches? Should you stay with your current provider, or should you switch to a new one? And how will you choose?
February 2011 - Michigan Energy Forum - Julie BaldwinAnnArborSPARK
Have you ever considered whether you could use renewable energy at your home or small business? Or think it may be a good business opportunity to sell, install, or service renewable energy systems? Join us as we discuss some of the various types of small scale renewable energy systems; the financial ins and outs of renewables;laws and regulations covering them; opportunities for entrepreneurs; and lots more.
Appraisal of Electric Cooperatives in TexasBwembya C.
Appraisal of electric cooperatives is a complex undertaking due to lack of market transactions. The presentation looks at current practice in Texas and highlights some areas of debate.
A 1003014 KernTax Comments Draft Decisions 110425 final(e)
Pa Glossary
1. Power Center Glossary – Pennsylvania
Basic Services:
Services necessary for the physical delivery of service, including generation, transmission and distribution. The
monthly customer charge and the temporary transition charge are also basic service charges.
Customer Charge:
Part of the monthly basic distribution charge to partially cover costs for billing, meter reading, equipment, service line
maintenance and equipment. This charge is the same no matter how much electricity you use.
Consumer’s Dictionary for Electrical Competition:
The Pennsylvania Public Utility Commission’s official Dictionary of terms used in the competitive electricity market.
Some of these terms are included in this Glossary. Please use this link to review all of the terminology:
http://www.puc.state.pa.us/electric/electric_competition_dictionary.aspx
Customer Disclosure:
A contract between an Electric Generation Supplier and a customer that outlines the terms and conditions of service
(i.e. length of term, fees, etc.) and other important information. Electric Generation Suppliers must provide this
disclosure to all customers at time of enrollment. To assure receipt of this, Stream Energy sends this to the customer
at the completion of the Quality Confirmation Call.
Deregulation:
Removal or relaxation of regulations or controls governing a business or service operation such as utilities.
Distribution:
The local wires, transformers, substations and other equipment used to deliver electricity to end-use consumers from
the high-voltage transmission lines.
Distribution Charges:
Part of the basic service charges on every customer’s bill for delivering electricity from the electric distribution
company to your home or business. The distribution charge is regulated by the Public Utility Commission. This
charge will vary according to how much electricity you use.
Early Cancellation Fee (ECF):
The fee Stream charges when a customer on a Fixed Plan terminates service prior to the end of their contract. This
ECF is stated in the Customer Disclosure. When Stream offers a Fixed Plan, a “strip” of electricity is purchased at a
wholesale rate to support the retail price charged to the Customer. When a customer terminates their Fixed Plan
Agreement with Stream early, Stream is still liable to purchase their electricity at that rate, and, therefore, charges an
ECF to offset this liability.
1
2. Electric Choice (EC) Program:
The Pennsylvania Electric Choice Program is the PUC approved program which supports customer choice of Electric
Generation Supplier (EGS) in both the residential and commercial/industrial sectors. Presently Stream will only be
allowing IAs to market in the Residential portion of the EC Program.
Electric Distribution Company (EDC)
The company (Utility) that owns the power lines and equipment necessary to deliver purchased electricity to the
customer. Unlike the TX and GA markets, in Pennsylvania, the Utility is our Partner since they will usually do our
Billing, collections, and are our Customer’s Primary Customer Care contact. In Pennsylvania, we will be initially be
marketing in the PPL and then the PECO Utility Service Areas. We hope to open up other Utilities as the PA market
matures. The Utilities in PA are:
o Pennsylvania Power & Light (PPL) (See Pennsylvania Service Area Map below)
o Philadelphia Electric Company (PECO) (main city: Philadelphia)
o Allegheny Power (West Penn Power)
o Duquesne Light Company (main city: Pittsburgh)
o Metropolitan Edison Company - MetEd (First Energy)
o Pennsylvania Electric Company - Penelec (First Energy)
o Penn Power (First Energy)
o Pike County Light and Power (Orange & Rockland)
o UGI
o Wellsboro Electric Company
Electric Generation Supplier (EGS)
The licensed competing retail electric provider (ex: Stream Energy) in the PA Electric Choice Program.
Stream’s Local Office in PA:
Stream Energy Pennsylvania, LLC
1500 Market Street, 12th Floor, East Tower
Philadelphia, PA 19102
Local: 215-279-8450
Fixed Price:
A price which remains the same, usually for a set time period. (In Stream Energy’s Fixed Plan Contract the price is a
fixed price for a set period of time.)
Generation:
The production of electricity. In Pennsylvania, electricity is produced by a number of methods including natural gas,
coal, nuclear power, wind, water and solar energy. The generation of electricity is deregulated.
Generation Charge:
Part of the basic service charges on every customer’s bill for producing electricity. Generation service is competitively
priced and is not regulated by the Public Utility Commission. This charge depends on the contract between the
customer and the supplier.
Grid:
2
3. A network for the transmission of electricity throughout the state, region or nation. The term is also used to refer the
layout of an electric distribution system. (See PJM)
Intangible Transition Charge:
Charges to utility customers to pay for special bonds that are used to refinance utility debt, thereby lowering overall
costs for the utility and its customers.
Kilowatt-hour (kWh):
The basic unit of electric energy for which most customers are charged in cents per kilowatt-hour. A unit of energy
equal to one kilowatt (kW) of power expended for one hour of time. The amount of electricity used each billing period
is expressed in terms of a kilowatt-hour and is noted on your bill.
Pennsylvania Service Area Map:
Population Center Terminology and Links:
Pennsylvania Law defines four types of incorporated municipalities within the County: cities, boroughs, townships,
and a single official “town” (Bloomsburg):
• City: 56 population centers officially termed “cities” ranging from 748 – 1.5 million population
• Borough: approximately 950 population centers historically referred to as “boroughs” ranging from < = 200
up to ~ 35,000 with the defining characteristic of not having a municipal structure
• Town: there is only one “official” town in PA: Bloomsburg
• Township: Townships are subsections of counties and can contain boroughs and cities but have their own
governance and are counted separately by the census. [There are a good number of duplicate names so you
have to be sure if somebody's talking about the city, borough or township (or unincorporated village).] There
are over 1500 townships that are divided into first class and second class townships according to population
density.
• Links to Population Center details:
http://en.wikipedia.org/wiki/List_of_townships_in_Pennsylvania
http://en.wikipedia.org/wiki/List_of_counties_in_Pennsylvania (see PA Service Area Map above)
http://en.wikipedia.org/wiki/Pennsylvania_Regions (see PA Service Area Map above)
Price to Compare (PTC):
3
4. Kilowatt-hour amount a consumer uses to compare prices and potential savings among generation suppliers. The
Utility’s PTC will be updated Quarterly starting in 2011. The PTC may be referenced at:
http://www.papowerswitch.com/
Provider of Last Resort (POLR):
The company providing generation services to those who do not choose another supplier, are unable to find a
supplier willing to serve them or for some reason no longer receive generation services from another supplier.
Public Utility Commission (PUC) of Pennsylvania:
The Pennsylvania Public Utility Commission is the state regulatory agency that provides oversight, policy
guidance and direction to electric public utilities. The PUC regulates the delivery of electricity and enforces customer
protections.
PJM
Pennsylvania – New Jersey – Maryland (PJM) Interconnection Independent Service Operator (ISO) –
Pennsylvania is part of the PJM electric “Grid”. It is a Regional Transmission Organization (RTO) that coordinates
the movement of wholesale electricity in all or parts of 13 states and the District of Columbia. Acting as a neutral,
independent party, PJM operates a competitive wholesale electricity market and manages the high-voltage electricity
grid to ensure reliability for more than 51 million people. PJM is interconnected to other ISOs and is bordered on 3
sides by NY ISO [to the North], Midwest ISO [to the West], and SE Reliability Council (SERC) [to the South]. PJM is
like ERCOT (in Texas); however, ERCOT is not interconnected to other ISOs.
Quality Confirmation (QC) Call:
A required call that all Customers must complete to enroll for service with Stream Energy. It is critical that IAs
inform their Customer that the Quality Confirmation Call must be made as soon as possible to complete enrollment.
This QC Call must be made only by the Customer. If the Customer has not called the QC number within 24 hours,
a series of calls and emails from Stream Energy will automatically ensue over the next few days to make certain the
Customer completes their enrollment. The Customer’s completed request for service will be submitted to the Utility
24 hours after the QC Call is completed.
In the Pennsylvania market, the Customer will not have a credit check. For the Customer’s protection against
slamming he/she will be requested to provide his/her last four digits of their Social Security number, along with other
identifying information.
Renewables (Green Power):
Resources used to generate electricity that are capable of being replaced naturally. This includes fuels and
technologies such as solar photovoltaic energy, solar thermal energy, wind power, low head hydro power, geothermal
energy, landfill and mine based methane gas, energy from waste and sustainable biomass energy.
Slamming:
Switching electric service without a customer's approval. This practice is illegal and penalties are enforced by the
PUC. Ignite has a zero tolerance Policy towards slamming and is a terminable offense (see your Policies and
Procedures Manual in your Power Center).
Transmission Charges:
Part of the basic service charges on every customer’s bill for transporting electricity from the source of supply to the
electric distribution company. The Federal Energy Regulatory Commission regulates retail transmission prices and
services. This charge will vary with your source of supply.
4
5. Variable Price:
A price which can change, by the hour, day, month etc. Stream’s Variable Plan(s) usually readjusts on a monthly
basis in response to the energy market.
Weatherization:
Modifying a home or building to conserve energy. Methods include: sealing window and doorframes with caulking or
gaskets, installing storm doors and windows, and adding or increasing the insulation. Advise your customers to
consult the “Watt Zone” under the Energy Services tab in your mystreamenergy.biz Homesite for more detailed
information on how to save money on their energy bills.
5