This document provides information about two interactive courses on auditing and evaluating program performance to be held from March 29 to April 1, 2010 in Arlington, Virginia. The first course is on performance auditing and will cover understanding performance audits, assessing risks and vulnerabilities, developing objectives and methodologies. The second course is on program evaluation and will cover the Obama administration's focus on evaluation, developing an evaluation framework, carrying out evaluations and building an internal evaluation system. Both courses will be led by experts in the field and offer continuing education credits.
This document provides information about an upcoming conference on developing and implementing rolling forecasts to improve organizational performance. The two-day conference will be held on July 21-22, 2010 in Chicago, IL and will provide up to 13 CPE credits. Attendees will learn how to design effective rolling forecasts, identify key business drivers, improve forecast accuracy, integrate forecasts into strategic planning, and lead a successful implementation of rolling forecasts. The trainer, David Axson, is an experienced consultant who will share best practices on forecasting and performance management. Sponsorship opportunities and in-house training options are also advertised.
The 2010 Environmental Performance Summit was held from June 28-30, 2010 in Arlington, VA. The summit focused on measuring and improving environmental performance in government agencies. It featured workshops on developing quality performance measures and integrating performance and budgeting. The keynote address discussed the status of Executive Order 13514 on meeting federal leadership requirements for environmental, energy, and economic performance. Breakout sessions provided strategies for utilizing performance measures and selecting the right measures for environmental programs.
This two-day Lean Six Sigma Yellow Belt Certification course provides an overview of Six Sigma concepts and the DMAIC process. Attendees will learn techniques to continuously improve processes and apply these skills to solve business challenges. The goal is for professionals to support improvement opportunities, document best practices, and work to ensure gains from successful projects are sustained.
This document provides information about a 5-day project management training course taking place June 7-11, 2010 in Arlington, VA. The training will teach participants the latest project management methodologies to help define and plan projects, track projects accurately, define goals and requirements, stay on scope, and manage project data. Participants will learn techniques for project initiation, organization, developing estimates using a work breakdown structure, scheduling, budgeting, and managing project progress. Attendees include project managers, program managers, procurement staff, and others seeking PMP certification.
The document discusses the results of a study on the effects of a new drug on memory and cognitive function in older adults. The double-blind study involved giving either the new drug or a placebo to 100 volunteers aged 65-80 over a 6 month period. Testing showed those receiving the drug experienced statistically significant improvements in short-term memory retention and processing speed compared to the placebo group.
The document announces an environmental performance summit to be held from June 28-30, 2010 in Arlington, VA. The summit will focus on measuring and improving environmental performance in government through workshops on developing quality performance measures, performance-based budgeting, and selecting the right performance measures for environmental programs. Featured speakers will discuss renewable energy contributions to environmental sustainability and innovations for utilizing performance measures. Attendees include environmental managers, specialists, researchers, and sustainability coordinators.
This two-day training course focuses on developing leadership skills for effective project management. Day one covers becoming a high-performing team member, improving leadership and teamwork, and powerful communication techniques. Day two focuses on motivating project teams, making good decisions, managing conflict, negotiation skills, and implementing project changes. The training aims to provide practical skills and tools to help project managers lead successful projects.
The document discusses a Lean Six Sigma conference for IT professionals to be held from September 27-30, 2010. The conference will provide 18 CPE credits and optional yellow belt certification. Attendees will learn how to apply Lean Six Sigma methodology to improve IT processes and drive business results. They will gain tools to continuously improve work through problem solving. The yellow belt track on September 27-28 will cover Lean Six Sigma concepts and techniques to define, measure, analyze, improve and control processes.
This document provides information about an upcoming conference on developing and implementing rolling forecasts to improve organizational performance. The two-day conference will be held on July 21-22, 2010 in Chicago, IL and will provide up to 13 CPE credits. Attendees will learn how to design effective rolling forecasts, identify key business drivers, improve forecast accuracy, integrate forecasts into strategic planning, and lead a successful implementation of rolling forecasts. The trainer, David Axson, is an experienced consultant who will share best practices on forecasting and performance management. Sponsorship opportunities and in-house training options are also advertised.
The 2010 Environmental Performance Summit was held from June 28-30, 2010 in Arlington, VA. The summit focused on measuring and improving environmental performance in government agencies. It featured workshops on developing quality performance measures and integrating performance and budgeting. The keynote address discussed the status of Executive Order 13514 on meeting federal leadership requirements for environmental, energy, and economic performance. Breakout sessions provided strategies for utilizing performance measures and selecting the right measures for environmental programs.
This two-day Lean Six Sigma Yellow Belt Certification course provides an overview of Six Sigma concepts and the DMAIC process. Attendees will learn techniques to continuously improve processes and apply these skills to solve business challenges. The goal is for professionals to support improvement opportunities, document best practices, and work to ensure gains from successful projects are sustained.
This document provides information about a 5-day project management training course taking place June 7-11, 2010 in Arlington, VA. The training will teach participants the latest project management methodologies to help define and plan projects, track projects accurately, define goals and requirements, stay on scope, and manage project data. Participants will learn techniques for project initiation, organization, developing estimates using a work breakdown structure, scheduling, budgeting, and managing project progress. Attendees include project managers, program managers, procurement staff, and others seeking PMP certification.
The document discusses the results of a study on the effects of a new drug on memory and cognitive function in older adults. The double-blind study involved giving either the new drug or a placebo to 100 volunteers aged 65-80 over a 6 month period. Testing showed those receiving the drug experienced statistically significant improvements in short-term memory retention and processing speed compared to the placebo group.
The document announces an environmental performance summit to be held from June 28-30, 2010 in Arlington, VA. The summit will focus on measuring and improving environmental performance in government through workshops on developing quality performance measures, performance-based budgeting, and selecting the right performance measures for environmental programs. Featured speakers will discuss renewable energy contributions to environmental sustainability and innovations for utilizing performance measures. Attendees include environmental managers, specialists, researchers, and sustainability coordinators.
This two-day training course focuses on developing leadership skills for effective project management. Day one covers becoming a high-performing team member, improving leadership and teamwork, and powerful communication techniques. Day two focuses on motivating project teams, making good decisions, managing conflict, negotiation skills, and implementing project changes. The training aims to provide practical skills and tools to help project managers lead successful projects.
The document discusses a Lean Six Sigma conference for IT professionals to be held from September 27-30, 2010. The conference will provide 18 CPE credits and optional yellow belt certification. Attendees will learn how to apply Lean Six Sigma methodology to improve IT processes and drive business results. They will gain tools to continuously improve work through problem solving. The yellow belt track on September 27-28 will cover Lean Six Sigma concepts and techniques to define, measure, analyze, improve and control processes.
Government Performance Management Week is a four-day training event held in Arlington, Virginia from December 7-11, 2009. Attendees can receive up to 30 CPE credits by taking four interactive core courses on strategic planning, performance measurement, performance-based budgeting, and performance data assessment. The training features expert instructors and is intended for those involved in strategic planning, program management, budgeting, and performance analysis at all levels of government.
The document describes two interactive courses on performance auditing and program evaluation taking place from September 27-30, 2010 in Arlington, VA. The performance auditing course will focus on creating strategies to improve performance auditing and developing relevant program measures. The program evaluation course will teach how to determine if a program is achieving its intended outcomes and how to build an evaluation system. The courses will provide techniques for using performance data to drive decision making, assessing risks and vulnerabilities, developing audit objectives, and selecting appropriate data collection and analysis methods. Attendees include government auditors, inspectors general, program managers, and other professionals.
This document provides information about an upcoming training event titled "Project Leadership" hosted by The Performance Institute. The two-day training will be held on August 9-10, 2010 in Arlington, VA and will provide up to 14 PDU credits. Attendees will learn skills related to effective project leadership, team building, communication, decision-making, change management, and conflict resolution. The training will use interactive exercises and real-world examples. Information is provided about the venue, hotel accommodations, fees, registration, cancellations, and sponsorships.
The document discusses a Lean Six Sigma conference for IT professionals to be held from September 27-30, 2010. The conference will provide 18 CPE credits and optional yellow belt certification. Attendees will learn how to apply Lean Six Sigma methodology to improve IT processes and drive business results. They will gain tools to continuously improve work through problem solving. The yellow belt track on September 27-28 will cover Lean Six Sigma concepts and techniques to define, measure, analyze, improve and control processes.
The document announces a Six Sigma Excellence Summit to be held from July 13-15, 2010 in Arlington, VA. The summit will provide training on Lean Six Sigma tools and techniques to streamline processes, identify effective performance measures, and build infrastructure to successfully deploy Six Sigma initiatives. It will include keynote speakers, breakout sessions on various Six Sigma topics, and a pre-conference White Belt certification workshop. Attendees will learn how to eliminate waste, lower costs, garner company-wide support, and effectively manage Six Sigma programs. The goal is to help organizations effectively manage, measure and sustain their Lean Six Sigma efforts.
This two-day training titled "Project Leadership" will take place from March 15-16, 2010 in Arlington, VA. The training will teach participants how to effectively lead project teams and increase work productivity. Over the two days, participants will learn skills such as effective team building, decision making, communication, change management, motivation, and conflict resolution. The training will provide up to 14 professional development units and is intended for project managers, program managers, and other leadership roles.
This document provides information about a 5-day training seminar on project management titled "Project Management for Results". The seminar will be held from October 4-8, 2010 in Arlington, VA and offers 35 PDUs and 30 CPE credits. Over the 5 days, participants will learn about project initiation, planning, execution, closing, tracking projects, using earned value management tools, understanding the project life cycle, developing a work breakdown structure, and other project management skills and methodologies according to the PMBOK. The seminar is aimed at project managers, program managers, procurement managers, IT specialists, and others involved in project management. Attending the seminar will help professionals bring projects from initiation to execution,
The document summarizes an upcoming conference on Six Sigma excellence. The three day conference will be held in Washington D.C. from July 13-15, 2010. It will provide tools and techniques for effectively managing, measuring, and sustaining Lean Six Sigma initiatives. Attendees will learn how to streamline processes, identify performance measures, garner company-wide support, and create an infrastructure for deployment. A pre-conference workshop on July 13th will provide white belt certification training.
This document provides information about a 5-day project management training seminar taking place from June 22-26, 2009 in Washington DC. The training will provide 35 PDUs and 30 CPE credits. Participants will learn project management methodology based on the PMBOK and will gain skills in defining and planning projects, tracking projects, defining goals and requirements, managing scope, and closing projects. The training will cover topics such as project initiation, organization, estimation, scheduling, risk management, team development, reporting, and closeout. It provides an agenda and descriptions for each day of the training.
This two-day training event focuses on project, program, and portfolio management strategies for the pharmaceutical industry. Day one covers project initiation and planning, risk management, and program management frameworks. Day two discusses techniques for project execution and closure, portfolio optimization through strategic alignment and resource management, and defining an effective portfolio structure. The goal is to help pharmaceutical companies increase efficiency, reduce costs and improve project success rates.
The document summarizes a two-day strategic alliance conference that will teach attendees how to successfully launch, manage, and evaluate strategic partnerships. The conference will provide best practices for identifying metrics to measure alliance performance, aligning alliances with corporate strategy, and fostering transparency between partner organizations. Speakers will discuss governance methods, communication strategies, and tools for assessing relationship health.
The document describes a Lean Six Sigma Yellow Belt certification course that will teach participants to apply Six Sigma tools and the DMAIC process to solve organizational challenges and improve processes. The 2-day course will cover Six Sigma concepts and methods, process mapping, project management, and tools for defining problems, measuring performance, analyzing causes of defects, improving processes, and controlling gains. Attendees will learn techniques to support continuous improvement through team problem solving and complete a work-related project.
This 3-day training event provides government employees with the skills to implement a balanced scorecard performance management system. Attendees will learn how to create strategy maps, develop performance measures, link individual performance plans, and build organizational strategies. The training will cover building scorecards, setting targets, prioritizing initiatives, and communicating results. Attendees can earn 18 continuing education credits, and the training is offered at the Performance Institute in Arlington, VA from October 18-20, 2010.
This document provides information about a Lean Six Sigma Yellow Belt Certification training program. The two-day training will teach participants to [1] apply Six Sigma tools to solve organizational challenges, [2] use the DMAIC process to improve projects and programs, and [3] implement Lean and Six Sigma more efficiently. [2] Attendees will learn techniques to continuously improve processes and complete an organizational improvement project.
The document describes an upcoming Lean Six Sigma Yellow Belt Certification workshop that will teach participants about Lean Six Sigma concepts and tools over two days. The workshop will cover the DMAIC process, strategy implementation, process mapping, project management, and Lean Six Sigma tools. Attendees will work on real-world process improvement projects and have the opportunity to earn Yellow Belt certification and up to 16 hours of continuing education credits. The goal is for leaders to complete the training with initial improvement projects identified to drive organizational efficiency through continuous improvement.
This document provides information about a Lean Six Sigma Yellow Belt Certification training program. The two-day training will:
1) Teach participants to apply Six Sigma tools and methodologies like DMAIC (Define, Measure, Analyze, Improve, Control) to solve organizational challenges and improve projects.
2) Provide an introduction to Lean Six Sigma concepts and help participants understand how to use processes like DMAIC to improve quality, reduce costs and cycle times.
3) Equip professionals with techniques to continuously improve work through problem solving projects.
This document provides information about a Lean Six Sigma for IT conference being held on December 1-4, 2009 in Arlington, VA. The conference will provide training and certification in Lean Six Sigma concepts and tools and how they can be applied to improve IT processes. Attendees will learn how to analyze and improve IT processes using DMAIC methodology. There will be sessions on project selection, change management, combining Lean Six Sigma with ITIL, and driving innovation. The conference offers CPE credits and yellow belt certification.
This document provides information about the Corporate Performance Management Training Forum 2010, which will take place from January 20-22, 2010 in Arlington, VA. The forum will provide up to 18 CPE credits and feature step-by-step training on building strategy maps, balanced scorecards, and performance reporting. Participants will learn skills for implementing performance management and applying strategies to improve organizational results. The agenda outlines sessions on various performance management topics each day, including strategy mapping, measure identification, reporting, and becoming a strategy-focused organization.
This document provides information about a three-day training event on budgeting for government agencies. The event features three interactive core courses that will examine leading budget methodologies: 1) Activity-Based Cost Management, 2) Navigating the Budget Process, and 3) Performance-Based Budgeting. Attendees can receive up to 30 CPE credits. Each course will provide practical instruction on an important aspect of budget preparation and execution through presentations and application exercises.
The document advertises a two-day training conference on developing and implementing rolling forecasts to improve financial performance. Attendees will learn how to design effective rolling forecasts that identify key business drivers, trends, and risks to improve forecast accuracy. The training will provide guidance on aligning rolling forecasts with strategic plans and integrating them into the management process. The conference will be held in Washington D.C. on August 5-6, 2009 and offers 13 CPE credits to attendees such as CFOs, VPs of finance, and financial analysts.
This document discusses developing leadership capacity to promote organizational self-evaluation. It proposes coaching, advising, training and consulting organizational leaders to internalize evaluation principles and advocate for self-evaluation. The goal is to engender facilitative leadership that values self-monitoring and improvement. An internal evaluator can build evaluation skills and positive attitudes among leaders and employees to establish a self-evaluating organizational culture.
The document announces a two-course conference on auditing and evaluating government program performance to be held from October 26-29, 2009 in Arlington, VA. Course 1 focuses on developing performance measures, improving data quality systems, and creating reliable measurement systems. Course 2 focuses on building program evaluation systems within organizations by interpreting data, developing communications, and monitoring actions taken. The conference aims to help participants use performance information to drive decisions and promote accountability in government programs.
Government Performance Management Week is a four-day training event held in Arlington, Virginia from December 7-11, 2009. Attendees can receive up to 30 CPE credits by taking four interactive core courses on strategic planning, performance measurement, performance-based budgeting, and performance data assessment. The training features expert instructors and is intended for those involved in strategic planning, program management, budgeting, and performance analysis at all levels of government.
The document describes two interactive courses on performance auditing and program evaluation taking place from September 27-30, 2010 in Arlington, VA. The performance auditing course will focus on creating strategies to improve performance auditing and developing relevant program measures. The program evaluation course will teach how to determine if a program is achieving its intended outcomes and how to build an evaluation system. The courses will provide techniques for using performance data to drive decision making, assessing risks and vulnerabilities, developing audit objectives, and selecting appropriate data collection and analysis methods. Attendees include government auditors, inspectors general, program managers, and other professionals.
This document provides information about an upcoming training event titled "Project Leadership" hosted by The Performance Institute. The two-day training will be held on August 9-10, 2010 in Arlington, VA and will provide up to 14 PDU credits. Attendees will learn skills related to effective project leadership, team building, communication, decision-making, change management, and conflict resolution. The training will use interactive exercises and real-world examples. Information is provided about the venue, hotel accommodations, fees, registration, cancellations, and sponsorships.
The document discusses a Lean Six Sigma conference for IT professionals to be held from September 27-30, 2010. The conference will provide 18 CPE credits and optional yellow belt certification. Attendees will learn how to apply Lean Six Sigma methodology to improve IT processes and drive business results. They will gain tools to continuously improve work through problem solving. The yellow belt track on September 27-28 will cover Lean Six Sigma concepts and techniques to define, measure, analyze, improve and control processes.
The document announces a Six Sigma Excellence Summit to be held from July 13-15, 2010 in Arlington, VA. The summit will provide training on Lean Six Sigma tools and techniques to streamline processes, identify effective performance measures, and build infrastructure to successfully deploy Six Sigma initiatives. It will include keynote speakers, breakout sessions on various Six Sigma topics, and a pre-conference White Belt certification workshop. Attendees will learn how to eliminate waste, lower costs, garner company-wide support, and effectively manage Six Sigma programs. The goal is to help organizations effectively manage, measure and sustain their Lean Six Sigma efforts.
This two-day training titled "Project Leadership" will take place from March 15-16, 2010 in Arlington, VA. The training will teach participants how to effectively lead project teams and increase work productivity. Over the two days, participants will learn skills such as effective team building, decision making, communication, change management, motivation, and conflict resolution. The training will provide up to 14 professional development units and is intended for project managers, program managers, and other leadership roles.
This document provides information about a 5-day training seminar on project management titled "Project Management for Results". The seminar will be held from October 4-8, 2010 in Arlington, VA and offers 35 PDUs and 30 CPE credits. Over the 5 days, participants will learn about project initiation, planning, execution, closing, tracking projects, using earned value management tools, understanding the project life cycle, developing a work breakdown structure, and other project management skills and methodologies according to the PMBOK. The seminar is aimed at project managers, program managers, procurement managers, IT specialists, and others involved in project management. Attending the seminar will help professionals bring projects from initiation to execution,
The document summarizes an upcoming conference on Six Sigma excellence. The three day conference will be held in Washington D.C. from July 13-15, 2010. It will provide tools and techniques for effectively managing, measuring, and sustaining Lean Six Sigma initiatives. Attendees will learn how to streamline processes, identify performance measures, garner company-wide support, and create an infrastructure for deployment. A pre-conference workshop on July 13th will provide white belt certification training.
This document provides information about a 5-day project management training seminar taking place from June 22-26, 2009 in Washington DC. The training will provide 35 PDUs and 30 CPE credits. Participants will learn project management methodology based on the PMBOK and will gain skills in defining and planning projects, tracking projects, defining goals and requirements, managing scope, and closing projects. The training will cover topics such as project initiation, organization, estimation, scheduling, risk management, team development, reporting, and closeout. It provides an agenda and descriptions for each day of the training.
This two-day training event focuses on project, program, and portfolio management strategies for the pharmaceutical industry. Day one covers project initiation and planning, risk management, and program management frameworks. Day two discusses techniques for project execution and closure, portfolio optimization through strategic alignment and resource management, and defining an effective portfolio structure. The goal is to help pharmaceutical companies increase efficiency, reduce costs and improve project success rates.
The document summarizes a two-day strategic alliance conference that will teach attendees how to successfully launch, manage, and evaluate strategic partnerships. The conference will provide best practices for identifying metrics to measure alliance performance, aligning alliances with corporate strategy, and fostering transparency between partner organizations. Speakers will discuss governance methods, communication strategies, and tools for assessing relationship health.
The document describes a Lean Six Sigma Yellow Belt certification course that will teach participants to apply Six Sigma tools and the DMAIC process to solve organizational challenges and improve processes. The 2-day course will cover Six Sigma concepts and methods, process mapping, project management, and tools for defining problems, measuring performance, analyzing causes of defects, improving processes, and controlling gains. Attendees will learn techniques to support continuous improvement through team problem solving and complete a work-related project.
This 3-day training event provides government employees with the skills to implement a balanced scorecard performance management system. Attendees will learn how to create strategy maps, develop performance measures, link individual performance plans, and build organizational strategies. The training will cover building scorecards, setting targets, prioritizing initiatives, and communicating results. Attendees can earn 18 continuing education credits, and the training is offered at the Performance Institute in Arlington, VA from October 18-20, 2010.
This document provides information about a Lean Six Sigma Yellow Belt Certification training program. The two-day training will teach participants to [1] apply Six Sigma tools to solve organizational challenges, [2] use the DMAIC process to improve projects and programs, and [3] implement Lean and Six Sigma more efficiently. [2] Attendees will learn techniques to continuously improve processes and complete an organizational improvement project.
The document describes an upcoming Lean Six Sigma Yellow Belt Certification workshop that will teach participants about Lean Six Sigma concepts and tools over two days. The workshop will cover the DMAIC process, strategy implementation, process mapping, project management, and Lean Six Sigma tools. Attendees will work on real-world process improvement projects and have the opportunity to earn Yellow Belt certification and up to 16 hours of continuing education credits. The goal is for leaders to complete the training with initial improvement projects identified to drive organizational efficiency through continuous improvement.
This document provides information about a Lean Six Sigma Yellow Belt Certification training program. The two-day training will:
1) Teach participants to apply Six Sigma tools and methodologies like DMAIC (Define, Measure, Analyze, Improve, Control) to solve organizational challenges and improve projects.
2) Provide an introduction to Lean Six Sigma concepts and help participants understand how to use processes like DMAIC to improve quality, reduce costs and cycle times.
3) Equip professionals with techniques to continuously improve work through problem solving projects.
This document provides information about a Lean Six Sigma for IT conference being held on December 1-4, 2009 in Arlington, VA. The conference will provide training and certification in Lean Six Sigma concepts and tools and how they can be applied to improve IT processes. Attendees will learn how to analyze and improve IT processes using DMAIC methodology. There will be sessions on project selection, change management, combining Lean Six Sigma with ITIL, and driving innovation. The conference offers CPE credits and yellow belt certification.
This document provides information about the Corporate Performance Management Training Forum 2010, which will take place from January 20-22, 2010 in Arlington, VA. The forum will provide up to 18 CPE credits and feature step-by-step training on building strategy maps, balanced scorecards, and performance reporting. Participants will learn skills for implementing performance management and applying strategies to improve organizational results. The agenda outlines sessions on various performance management topics each day, including strategy mapping, measure identification, reporting, and becoming a strategy-focused organization.
This document provides information about a three-day training event on budgeting for government agencies. The event features three interactive core courses that will examine leading budget methodologies: 1) Activity-Based Cost Management, 2) Navigating the Budget Process, and 3) Performance-Based Budgeting. Attendees can receive up to 30 CPE credits. Each course will provide practical instruction on an important aspect of budget preparation and execution through presentations and application exercises.
The document advertises a two-day training conference on developing and implementing rolling forecasts to improve financial performance. Attendees will learn how to design effective rolling forecasts that identify key business drivers, trends, and risks to improve forecast accuracy. The training will provide guidance on aligning rolling forecasts with strategic plans and integrating them into the management process. The conference will be held in Washington D.C. on August 5-6, 2009 and offers 13 CPE credits to attendees such as CFOs, VPs of finance, and financial analysts.
This document discusses developing leadership capacity to promote organizational self-evaluation. It proposes coaching, advising, training and consulting organizational leaders to internalize evaluation principles and advocate for self-evaluation. The goal is to engender facilitative leadership that values self-monitoring and improvement. An internal evaluator can build evaluation skills and positive attitudes among leaders and employees to establish a self-evaluating organizational culture.
The document announces a two-course conference on auditing and evaluating government program performance to be held from October 26-29, 2009 in Arlington, VA. Course 1 focuses on developing performance measures, improving data quality systems, and creating reliable measurement systems. Course 2 focuses on building program evaluation systems within organizations by interpreting data, developing communications, and monitoring actions taken. The conference aims to help participants use performance information to drive decisions and promote accountability in government programs.
This document provides information about a two-day training forum on improving organizational outcomes through performance management and program evaluation for social services. The training will be held on June 18-19, 2009 in Washington, DC and will provide up to 12 CPE credits. Attendees will learn how to connect measures to strategic goals, evaluate efficiency and quality, and build a performance management system. The training will cover topics like developing outcome measures, strategy measures, and best practices in performance measurement and evaluation under the Obama administration.
This two-day training workshop focuses on performance management and program evaluation for social services. Attendees will learn how to build successful performance management systems, develop strategic measures, improve data collection and mapping of activities and outcomes, and evaluate program efficiency and effectiveness. The workshop will be held on March 22-23, 2010 in Arlington, VA and will provide up to 12 CPE credits. Attendees include officials from federal, state and local human services agencies and nonprofit organizations.
This two-day training workshop focuses on improving social services performance through effective performance management and program evaluation. Participants will learn how to build successful performance management systems, develop strategic measures, integrate planning, evaluation and performance measurement, obtain individual accountability, and define outcomes. The workshop will provide strategies and best practices for collecting and analyzing quality data, assessing program impacts, and devising evaluation reports to improve social services programs.
This two-day training workshop focuses on performance management and program evaluation for social services. Attendees will learn how to build successful performance management systems, develop strategic measures, improve data collection and mapping of activities and outcomes, and evaluate program efficiency and effectiveness. The workshop will be held on March 22-23, 2010 in Arlington, VA and will provide up to 12 CPE credits. Attendees include officials from federal, state and local human services agencies and nonprofit organizations.
This document discusses interactive evaluation, which involves participants playing a major role in setting goals, delivery, and evaluation. It aims to provide systematic evaluation findings to help organizations continuously improve their programs. Key approaches to interactive evaluation include responsive evaluation, action research, quality review, developmental evaluation, and empowerment evaluation. The overall goal is to integrate evaluation into the daily processes of organizations to help them become more effective and efficient.
This two-day training forum provides up to 12 CPE credits for improving organizational outcomes through performance management and program evaluation in social services. On day one, participants will learn to connect measures to strategic vision, evaluate efficiency and quality, and build a performance management system. Day two focuses on identifying trends in outcome-based evaluation, examining critical processes, collecting relevant data, and assessing causality between programs and results. The instructor is an expert in performance measurement and strategic planning with over 14 years of experience.
This two-day training forum provides up to 12 CPE credits and focuses on improving organizational outcomes through performance management and program evaluation in social services. Attendees will learn how to connect performance measures to strategic goals, evaluate program efficiency and quality, and build an effective performance management system. The agenda covers topics such as developing outcome measures, strategy measures, and performance evaluation best practices. Speakers will provide case studies and guidance on implementing performance systems under the Obama administration.
This two-day training forum provides up to 12 CPE credits for improving organizational outcomes through performance management and program evaluation in social services. On day one, participants will learn to connect measures to strategic vision, evaluate efficiency and quality, and build a performance management system. Day two focuses on identifying trends in outcome-based evaluation, examining critical processes, collecting relevant data, and assessing causality between programs and results. The instructor is an expert in performance measurement and strategic planning with over 14 years of experience.
This document provides information about a four-day conference on auditing and evaluating program performance to be held from October 26-29, 2009 in Arlington, VA. The conference will feature two interactive courses, one on auditing performance information and developing relevant measures, and the other on building program evaluation systems within organizations. Each course will cover topics like developing reliable data systems, assessing data quality, and applying evaluation findings. The document provides an agenda and descriptions for each day of the courses. It also lists information on trainers, sponsorship opportunities, logistics, registration, and tuition costs.
This two-day training forum provides 12 CPE credits and focuses on improving organizational outcomes through performance management and program evaluation in social services. Attendees will learn to connect measures to strategic vision, evaluate efficiency and quality, and build a performance management system. The training will cover topics like selecting effective performance measures, outcome measurement, data collection and analysis, program evaluation, and compliance with Recovery Act legislation. It is intended for federal, state, and local human services professionals and others involved in social services and performance management.
This document provides information about an upcoming conference on Measuring and Evaluating Social Services Performance to be held on March 22-23, 2010 in Arlington, VA. The conference will teach attendees how to build a successful performance management system, develop appropriate measures aligned with strategic goals, map activities and outcomes to improve results, and evaluate management capacities. Speakers will explore topics like establishing performance evaluation, strengthening outcome-oriented management, increasing accountability and transparency, and aligning data collection. The conference aims to provide social services professionals with tools and best practices for performance measurement and evaluation.
This document describes a two-day summit on measuring and evaluating social services performance. The summit will provide training on developing effective performance management systems, implementing outcome-oriented management, and strengthening accountability and transparency. Attendees will learn how to establish performance measures, collect relevant data, assess program effectiveness, and develop evaluation reports to improve social services programs. The trainer, Jon Desenberg, has 19 years of experience in performance management for government agencies.
This document provides information about an upcoming conference on Measuring and Evaluating Social Services Performance to be held on March 22-23, 2010 in Arlington, VA. The conference will teach attendees how to build a successful performance management system, develop appropriate measures aligned with strategic goals, map activities and outcomes to improve results, and evaluate management capacities. Speakers will explore topics like establishing performance evaluation, strengthening outcome-oriented management, increasing accountability and transparency, and aligning data collection. The conference aims to provide social services professionals with tools and best practices for performance measurement and evaluation.
This document provides information about an upcoming conference on Measuring and Evaluating Social Services Performance to be held on March 22-23, 2010 in Arlington, VA. The conference will teach attendees how to build successful performance management systems, develop appropriate measures, map activities and outcomes to improve results, and evaluate management capacities. Speakers will include experts from The Performance Institute. Attendees can earn up to 12 CPE credits. Reasons to attend include establishing performance evaluation, strengthening outcome-oriented management, increasing accountability and transparency, and aligning data collection.
The document discusses the benefits of collaborative program evaluation, where the client (e.g. school, nonprofit) works with an external evaluator to design and conduct the evaluation. A collaborative approach ensures the evaluation design reflects the program's nuances, remains flexible, and increases buy-in for results. It describes the three phases of collaborative evaluation: 1) Getting Underway, where the program's theory and goals are clarified; 2) Full Engagement, involving designing tools and collecting/analyzing data; and 3) Wrapping Up, creating an action plan based on findings. Conducting evaluations this way can provide formative feedback to improve programs and demonstrate impact through summative outcomes.
1. The quality of USAID evaluation reports has generally improved over 2009-2012, with improvements in factors like use of multiple data collection methods and identification of limitations. However, some factors did not improve.
2. USAID evaluation reports excelled in basic characteristics but fell short in factors like distinguishing findings from conclusions/recommendations and including an evaluation specialist.
3. Overall quality of USAID evaluations was moderately high but could be improved by increasing involvement of evaluation specialists and guidance on new standards.
This document provides information about a two-day training forum on improving organizational outcomes through performance management and program evaluation for social services. The training will be held on June 18-19, 2009 in Washington, DC and offers 12 CEUs and 12 CPE credits. Attendees will learn how to connect measures to strategic vision, evaluate efficiency and quality, and determine how to measure work and impact. Sessions will provide guidance on developing a performance management system, selecting appropriate measures, and assessing causality between programs and results.
Boone's Conceptual Programming Model outlines a process for program planning that includes 3 interconnected phases - planning, design and implementation, and evaluation and accountability - and emphasizes understanding organizational needs, committing to organizational renewal, and using evaluation findings to improve future programs. The model provides guidance for various tasks within each phase, from identifying target audiences and their needs to measuring program outcomes and impacts. Program planners are encouraged to view planning as an ongoing, dynamic process rather than a linear sequence of steps.
This document is an image file without any text content. Therefore, I am unable to provide a meaningful summary in 3 sentences or less based on the information given. The document appears to be an image but I cannot determine the subject or essential details of the image from the file itself.
The document discusses five common workplace legal pitfalls and provides strategies to avoid them. It addresses issues related to employee classification, health and safety litigation, equal employment opportunity laws, social media use, and limiting supervisor liability. For each pitfall, it provides tips such as carefully auditing employee classifications, establishing clear expectations and accountability, asking consistency questions during EEO investigations, defining appropriate social media use policies, and conducting harassment training for supervisors.
This document provides information about a two-day conference on applying Lean Six Sigma methodology to improve IT processes and drive business results. The conference will provide an overview of Lean Six Sigma and the DMAIC process, techniques for selecting and managing Six Sigma projects in IT, and case studies on implementing Six Sigma in IT departments. Sessions will also address change management, integrating Six Sigma with ITIL, and migrating from waterfall to lean development models. Attendees can earn up to 18 CPE credits. The conference will be held in Arlington, VA on September 29-30, 2010.
The document discusses a Lean Six Sigma conference for IT professionals to be held from September 27-30, 2010. The conference will provide 18 CPE credits and optional yellow belt certification. Attendees will learn how to apply Lean Six Sigma methodology to improve IT processes and drive business results. They will gain tools to continuously improve work through problem solving. The yellow belt track on September 27-28 will cover Lean Six Sigma concepts and techniques to define, measure, analyze, improve and control processes.
This 3-day course provides comprehensive exam preparation for the Project Management Professional (PMP)® certification exam. Participants will learn the essential terminology, tools, and techniques to navigate the five process groups and nine knowledge areas of the PMBOK® Guide. The course covers key topics like scope, time, cost, quality and risk management, and communication skills. Participants receive a complimentary copy of the PMBOK® Guide and take practice questions and a full-length mock exam to prepare for the real PMP® exam.
This document provides information about a two-day conference on applying Lean Six Sigma methodology to improve IT processes and functions. The conference will provide an overview of Lean Six Sigma and the DMAIC process, discuss specific case studies, and offer a pre-conference certification option. Sessions will address topics such as change management, process transformation, and integrating Six Sigma with other frameworks like ITIL. Attendees will learn techniques for enhancing the quality, efficiency and results of their IT operations through Lean Six Sigma.
This document provides information about a 3-day training course on preparing for the Project Management Professional (PMP) certification exam. The course will cover the key concepts and processes needed to understand the PMP exam, provide sample questions and a practice exam, and help attendees create a personalized study plan. It will be held in Arlington, VA in October 2010. Attendees will learn about the latest PMBOK guide, tips for passing the exam, and how to apply and prepare to take the PMP exam.
This document provides an agenda for a three-day training on implementing a balanced scorecard for government. The training will cover developing a strategy map, identifying key performance measures, building balanced scorecards, setting targets, and creating strategic initiative maps. Attendees will learn best practices for rolling out a balanced scorecard and creating a strategy-focused organization through presentations, exercises and case studies.
The document announces an upcoming training event on auditing and evaluating government program performance held from September 27-30, 2010 in Arlington, VA. The event features two interactive courses on performance auditing and program evaluation. Performance auditing focuses on achieving maximum impact through relevant program measures and improving program objectives. Program evaluation teaches how to determine if a program is accomplishing its intended outcomes and how to build an evaluation system. Attendees will learn how to use performance information to drive decision making and capture accurate data to prove government programs are achieving their goals.
The document announces an upcoming training event on auditing and evaluating government program performance held from September 27-30, 2010 in Arlington, VA. The event features two interactive courses on performance auditing and program evaluation, with the goal of helping participants use performance information to drive decision making and prove that government programs are achieving intended outcomes. The performance auditing course will cover creating successful auditing strategies, developing relevant program measures, and learning how to improve program objectives. The program evaluation course will teach how to determine if a program is accomplishing its goals and how to build an evaluation system within an organization.
This document provides information about a two-day conference on applying Lean Six Sigma methodology to improve IT processes and functions. The conference will provide an overview of Lean Six Sigma and the DMAIC process, discuss specific case studies, and offer a pre-conference certification option. Sessions will address topics such as change management, process transformation, innovation, and combining Six Sigma with the ITIL framework. Attendees include IT professionals seeking to enhance quality, efficiency and results. CPE credits are offered.
This document provides an agenda and information for the "Budgeting and Forecasting Conference 2010" event being held from September 13-15, 2010 in San Diego, CA. The agenda outlines keynote speeches and sessions on each day that will discuss implementing tools for budgeting and forecasting, utilizing balanced scorecard techniques, developing rolling forecasts, and identifying key business drivers to improve forecasts. A post-conference workshop on September 15th will focus on modeling and forecasting key business drivers. The document provides information on registration, CPE credits, hotel accommodations, and pricing for the conference and workshop.
The document provides information about a conference on implementing balanced scorecards effectively that will take place from August 23-25, 2010 in Washington DC. The conference will include workshops on the first day covering balanced scorecard fundamentals and using business intelligence to enable strategy-aligned scorecards. Day two will focus on developing key measures and cascading scorecards throughout an organization. Speakers will provide guidance on topics such as change management, strategy mapping, monitoring performance, and motivating employees. Attendees include CEOs, CFOs, and other executives seeking to transform strategy into action using balanced scorecards.
This document provides information about a 5-day training seminar on project management titled "Project Management for Results". The seminar will be held from October 4-8, 2010 in Arlington, VA and offers 35 PDUs and 30 CPE credits. Over the 5 days, participants will learn about project initiation, planning, execution, closing, tracking projects, using earned value management tools, understanding the project life cycle, developing estimates and schedules, and more. The seminar is aimed at project managers, program managers, procurement managers, IT specialists, and others involved in project management. Attending the seminar will help professionals bring projects from initiation to execution, develop performance measurements, understand factors for improving troubled projects, and prepare
This 3-day training event focuses on project management skills and earned value management. On day one, participants will learn about project initiation, planning, execution and closing. They will also review key project management concepts and terminology. Day two covers defining project requirements, developing a work breakdown structure, scheduling and network diagrams. Day three focuses on resource planning and management, risk planning, and quality planning. The event aims to help participants complete projects on time, within budget and meet customer expectations. It is suitable for project managers, program managers, procurement staff and others.
This 3-day training event focuses on project management for results using proven methodologies. Over the course of the training, participants will:
1) Learn the latest project management methodologies according to PMBOK including initiation, planning, execution, and closing projects.
2) Master key project management skills like stakeholder engagement, requirements definition, scheduling, budgeting, and performance measurement.
3) Earn 35 PDUs and 30 CPE credits upon completion.
The training is intended for project managers, program managers, procurement staff, and others seeking to improve their project delivery skills and prepare for PMP certification. Attendees will learn techniques to define projects, develop schedules and budgets, measure
The document summarizes an upcoming 90-minute online briefing about the Financial Reform Act featuring a panel of experts. The panel will discuss major elements of the Reform Act, including proposals for a new Consumer Financial Protection Agency, increased regulation of financial businesses, treatment of "too big to fail" institutions, and new rules around mortgage lending, executive compensation, and credit ratings agencies. Attendees can register for the audio conference and will receive a call-in pin and copies of regulatory reports.
The document summarizes an upcoming 90-minute online briefing about the Financial Reform Act featuring a panel of experts. The panel will discuss major elements of the Reform Act, including proposals for a new Consumer Financial Protection Agency, increased regulation of financial businesses, treatment of "too big to fail" institutions, and new rules around mortgage lending, executive compensation, and rating agencies. Attendees can register for the audio conference and will receive a call-in pin and copies of regulatory reports.
This two-day training event provides 14 PDUs and 12 CPE credits. The event teaches project, program, and portfolio management concepts and techniques specifically for the pharmaceutical industry. Day 1 focuses on project initiation, planning, execution, monitoring, and control. Day 2 focuses on program and portfolio management, including establishing infrastructure, executing and closing programs, and defining, structuring, and managing pharmaceutical portfolios on an ongoing basis. The event is accredited by PMI.
The document provides information about a two-day training event on customer experience management to be held in Atlanta, Georgia from August 9-10, 2010. The training will teach attendees how to design memorable customer experiences, engage employees, and utilize metrics to measure customer experience. Attendees will learn how to define customer experience intent, understand experience disconnects, and execute and measure experience achievement.
1. March 29–April 1, 2010
Arlington, VA
Auditing & Evaluating
Program Performance
Use Performance Information to Drive Decisions &
Promote Accountability In Government
Featuring Two
Interactive Courses:
Performance Auditing:
Achieving Maximum Impact
• Create successful strategies to
improve performance auditing
• Develop relevant program measures
to better improve program objectives
Program Evaluation:
Developing and Performing
High-Priority Evaluation Activities
• Receive the latest updates on the state of
program evaluation in the Obama Administration
• Understand the key steps to build an
evaluation system within your organization
Earn up to 12 CPE Credits
Eliminate Ideological Performance
Goals & Replace Them with Goals
Based on Citizen Feedback
www.PerformanceInstitute.org/Audit
2. Reasons to Attend: About the Trainers
ROSALIE TORRES is a recent past board member of the
Use American Evaluation Association, serves on the editorial boards of
major evaluation journals and served as the staff director for the
data and evaluation 1994 revision of the Joint Committee’s Program Evaluation Standards.
to drive continuous
She has taught graduate level research and evaluation courses at
program performance several universities, and routinely conducts workshops on various
topics related to evaluation practice. She has authored/co-authored
numerous books and articles articulating practice-based theories of
evaluation use; the relationship between evaluation and individual,
team and organizational learning; and effective strategies for
communicating and reporting evaluation findings. Among them
are: Evaluation Strategies for Communicating and Reporting:
Learn Enhancing Learning in Organizations, 2nd edition (Sage, 2005),
how to use the and Evaluative Inquiry for Learning in Organizations (Sage, 1999).
different types of
program evaluation STEPHEN L. MORGAN, CIA, CGAP, CGFM, CFE, is the
former city auditor of Austin, Texas, who directed a full scope audit
through examination
office that conducts performance audits, fraud investigations, and
consulting engagements. Mr. Morgan played a key leadership role
in helping the City of Austin evolve its performance measurement
and management system into a model for other government
organizations. Before joining the City Auditor’s Office, Mr. Morgan
Understand was an evaluator in the U.S. Government Accountability Office’s
relationships between National Productivity Group. His Institute of Internal Auditors’ offices
performance auditing, have included president and governor, Austin Chapter, chair of the
International Government Relations Committee, North American
performance measurement,
Director on the Global Board, chair of the North American Board,
program evaluation and and chair of the North American Nominating Committee.
organizational learning
In January 2001 Mr. Morgan was appointed (reappointed in 2005)
by the Comptroller General of the United States to the Advisory
Council on Government Auditing Standards. He co-authored three
Determine textbooks: Performance Auditing: A Measurement Approach (first
program relevancy to and second editions) and Auditor Roles in Government Performance
Measurement: A Guide to Exemplary Practices at the Local, State,
the agency’s mission and Provincial Levels. In May 2009, Mr. Morgan received the
Victor Z. Brink Memorial Award for Distinguished Service, the IIA’s
highest global audit leadership award. In May 2007, Mr. Morgan
accepted the National Intergovernmental Audit Forum’s Excellence
in Government Performance and Accountability Award from the
Comptroller General of the United States. Also, in March 2002,
Mr. Morgan became the fourth annual recipient of the Harry Hatry
Discover Distinguished Performance Measurement Practice Award from the
American Society of Public Administration honoring his lifetime of
program strengths
contributions to public service. Mr. Morgan holds a Bachelor of Arts
and weaknesses degree in government (with honors) from the University of Texas at
through evaluation Austin; he was elected to Phi Beta Kappa. He also holds an MPA from
methods the Lyndon B. Johnson School of Public Affairs of the University of Texas.
2 PerformanceInstitute.org/Audit
3. Day 1
Performance Auditing: Achieving Maximum Impact
Monday, March 29, 2010
8:30 12:00
Conference Registration and Continental Breakfast Lunch Break
9:00 1:00
Understand Definitions and Phases of a Performance Audit Discuss and Understand How
• Define financial and performance audits under Vulnerability is Assessed
auditing standards • Obtain an understanding of the program: inputs,
• Understand the phases and outputs of a processes, outputs and outcomes
performance audit • Assess vulnerability (the COSO/ERM and TX
• Learn the importance of the planning phase in State Auditor models)
order to receive high impact auditing results • Review audit-ability of high risk/high
• Identify terms associated with risk and vulnerability programs
vulnerability assessment
CASE STUDY:
Identify Risks Associated with Government Programs and Conduct a Risk and Vulnerability Assessment
Use Conceptual Models to Interpret and Assess the Risks
• Identify high risk/high vulnerability issues
• Discover the inherent risk model and relationship • Report out and reach consensus on selecting
to program performance expectations or goals issues for audit
• Identify and evaluate sources of program
performance expectations or goals • Summarize risk and vulnerability assessment
• Review types of performance measures and
understand how inherent risks, performance 4:00
expectations/goal, and performance
measures are interrelated Adjourn
Examine How Inherent Risks Are Assessed
• Review principles of risk
• Develop methods for evaluating and ranking risk
using risk factors
• Determine sources of risk information
• Learn how to document and report on risk
assessment results
Who Should Attend?
• Government Auditors • Strategic Planners
• Inspectors General • Division Managers
• Program Managers • Program Planners
• Project Managers • City and County Executives
• Program Analysts • IT Managers
PerformanceInstitute.org/Audit 3
4. Day 2 Performance Auditing: Achieving Maximum Impact
Tuesday, March 30, 2010
8:30 Discover Best Practices in Risk and Measurement
Based Performance Auditing
Continental Breakfast
• Learn to create a checklist which identifies
successful strategies related to performance auditing
9:00
Formulate Performance Audit Objectives and 4:00
Sub-Objectives Based on Risks and Vulnerabilities
Adjourn
• Understand the importance of asking the right question
• Examine the relationship between audit objectives
and performance aspects
• Apply steps for defining audit objectives and sub-objectives
• Review relationships between audit objectives About The
and methodologies
Performance Institute
CASE STUDY: Develop High Impact Audit
Called “the leading think tank in performance
Objectives and Sub-Objectives Based On Risk and measurement for government” on OMB’s ExpectMore.
Vulnerability Assessment gov, The Performance Institute has been a leader
• Select high risk/high vulnerability issues in Performance Management training and policy
• Develop high impact objectives and sub-objectives since the 2000 administration transition. As part of
the Government Performance Coalition, a group of
• Report out and assess potential impacts
good government organizations, the Institute worked
in 2000 to deliver recommendations to the then new
administration on what would become the President’s
12:00 Management Agenda.
Lunch Break
In 2009, the Institute is leading Innovations in
Government: From Transition to Transformation, or
1:00 InnoGOV.org, a collection of forums, research and
recommendations to bring insight and transformation to
Review and Understand How to Select Data
the federal government. The goal of InnoGOV.org is to
Collection/Analysis Methodologies centralize the importance of performance, accountability
• Relate audit methodologies to appropriate and and transparency in government and to disseminate the
sufficient evidence leading best practices to government managers.
• Review quantitative analysis (ratio analysis, trend
The Performance Institute has published several
and time-series analysis, regression analysis,
research reports regarding performance management
cost-benefit, cost-effectiveness and others) initiatives and trains over 10,000 government
• Examine qualitative analysis (survey/interview/ managers per year on performance-based topics.
focus groups, observation --participant observa- Dedicated to improving citizen services and taxpayer
tion, trained observer) transparency, the Institute uses a best-practices
• Understand relationship of methodology selection foundation to deliver the most effective and tested
to audit-ability and audit project budgets methodologies for improving performance.
4 PerformanceInstitute.org/Audit
5. Day 1
Program Evaluation: Developing and Performing High-Priority Evaluation Activities
Wednesday, March 31, 2010
Become a Certified 8:30
Government Conference Registration and Continental Breakfast
Performance Manager 9:00
Set the Stage for the Program Evaluation Framework
To ensure professional success, you must continually expand
your skills and education. The bar has been raised in • Examine the Obama Administration’s focus and mandates
government agencies and organizations, and managers for data collection, reporting and use of findings
want to hire, promote and work with the most skilled
individuals possible. • Understand the relationship between evaluation and
performance auditing, performance measurement,
To address this need, The Institute offers a Certificate in program evaluation and organizational learning
Government Performance Management. Completing a
certification program is easy. Just attend the three “core” courses • Establish a common framework on basic evaluation terms
and an additional three “elective” courses based on the topics
that meet your agency’s unique needs. The skills you acquire will
then be used to complete a “capstone project” on a particular Phase One of Learning Approach to
issue that you and your department are facing, which will then Evaluation: Focus the Inquiry
be evaluated by an expert member of our staff.
• Review the impetus for evaluation
• Understand the organization’s context
Benefits of Certification • Develop the logic model
Advance Your Career 12:00
Education and professional certification are becoming necessary
Lunch Break
for promotion and requirements for coveted positions. In the
Certified Government Performance Manager program, you will
acquire the skills and tools to make you the lead performance 1:00
management resource for your organization.
Phase One of Learning Approach to
Evaluation: Focus the Inquiry (continued)
Meet New Certification Requirements
To hold a position as a performance manager in government • Clarify the purpose of the evaluation
you must demonstrate compliance with new skill sets required by • Develop the evaluation’s key questions
OMB and Congress. Receiving your certificate is one key way
to demonstrate your skills. • Think explicitly about the use of findings
Customize a Program to Fit Your Needs Phase Two of Learning Approach to
Working with Institute training managers, you can select courses Evaluation: Carry out the Inquiry
that will have direct application and impact to your work.
• Develop and implement the evaluation plan
For more information about certification, please contact
Melvin Hall at 202-739-9630 or email him at 4:00
Melvin.Hall@PerformanceInstitute.org.
Adjourn
PerformanceInstitute.org/Audit 5
6. Day 2 Program Evaluation: Developing and Performing High-Priority Evaluation Activities
Thursday, April 1, 2010
8:30 In-House Training:
One of the more popular vehicles for accessing the Institute’s
Continental Breakfast
educational offerings is the delivery of on-site trainings and
management facilitations. Bringing a training or facilitation in-house
9:00 gives you the opportunity to customize a program that addresses your
exact challenges and provides a more personal learning experience,
Phase Three of Learning Approach to
while virtually eliminating travel expenses. Whether you require
Evaluation: Apply Learning training for a small group or for an organization-wide initiative, the
• Interpret the data and develop communications & reports advanced learning methods employed by The Performance Institute
will create an intimate training atmosphere that maximizes knowledge
• Support the action plan based on evaluation findings transfer to enhance the talent within your organization.
• Monitor and provide feedback on actions taken
Customization:
Build an Evaluation System Within Your Organization We realize that not all obstacles can be overcome by applying
an “off–the–shelf” solution. While many training providers
• Gather and review information about organization’s
will offer you some variation of their standard training, The
mission, purpose, strategic plan, structure and staffing
Performance Institute’s subject matter experts will work with you
• Diagnose status of organization’s infrastructure and your team to examine your programs and determine your
critical to organizational learning and design of exact areas of need. The identification of real life examples will
evaluation system create a learning atmosphere that resonates with participants
while at the same time providing immediate return on your
• Reach shared understanding on the organization’s training investment. Using interactive exercises that employ
overall theory of change actual projects or scenarios from your organization, instructors
can address specific challenges and align the curriculum of each
session to your objectives. While the majority of on-site trainings
12:00 are focused on smaller groups, The Performance institute also has
Lunch Break the ability to accommodate organizational-wide training initiatives.
Utilizing multiple instructors, The Institute has the capacity to deliver
courses to groups of up to 300 participants per day.
1:00
Build an Evaluation System Within Your Areas of Expertise:
Organization (Continued)
On-site delivery of single courses, certification programs and entire
• Use theory of change and logic models packages of specialized courses are available in the following areas:
to identify inquiry questions for informing
organizational improvement and success • Strategic Planning • Performance-Based Contracting
• Performance Measurement • Performance Reporting
• Identify additional measures needed and
• Project Management • Program Evaluation
complete plan for data collection, analysis,
• Lean Six Sigma • Administrative Management
reporting and use
• Workforce Management • Leadership and Change
• Implement and evaluate the evaluation system • Performance-Based Budgeting
For more information about in-house training and certification
4:00 options, please contact Blake Zach at 202-739-9548
Conference Adjourns or email him at Blake.Zach@PerformanceInstitute.org.
6 PerformanceInstitute.org/Audit
7. Auditing & Evaluating Program Performance
Logistics & Tuition
Venue and Hotel: Exhibiting & Sponsorship:
Audit and Evaluate Program Performance will be held at The To learn more about exhibiting and sponsorships at Audit
Performance Institute’s Training Center in Arlington, VA, just one and Evaluate Program Performance please contact
block east of the Courthouse Metro stop on the Orange Line. A Meredith Mason at 202-739-9707 or email her at
public parking garage is located just inside of the building. Meredith.Mason@PerformanceInstitute.org
Cancellation Policy:
The Performance Institute Training Center
For live events: The Performance Institute will provide a full refund less $399
1515 N. Courthouse Rd., Suite 600 administration fee for cancellations four weeks before the event. If cancellation
Arlington, VA 22201 occurs within two weeks prior to conference start date, no refund will be issued.
Registrants who fail to attend and do not cancel prior to the event will be charged
703-894-0481 the entire registration fee.
For webinars: The Performance Institute will provide a full refund less $50
A limited number of rooms have been reserved at the Arlington
administrative fee for cancellations four weeks before the event. If cancellation
Rosslyn Courtyard by Marriott at the prevailing rate of $226 occurs within two weeks prior to conference start date, no refund will be issued.
Registrants who fail to attend and do not cancel prior to the meeting will be
until February 29, 2010. This rate is based on the Government
charged the entire registration fee.
Per Diem and is subject to change. Please call the hotel directly
All the cancellation requests need to be made via Cvent or email. Your confirmation
and reference code “Audit and Evaluate Program Performance”
email contains links to modify or cancel registrations. Please note that the
when making reservations to get the discounted rate. The hotel is cancellation is not final until you receive a written confirmation.
conveniently located three blocks from the Rosslyn Metro station.
Payment must be secured prior to the conference. If payment is not received by
Please ask the hotel about a complimentary shuttle that is also the conference start date, a method of payment must be presented at the time of
registration in order to guarantee your participation at the event.
available for your convenience.
Quality Assurance:
Arlington Rosslyn Courtyard by Marriott The Performance Institute strives to provide you with the most productive and
1533 Clarendon Blvd. effective educational experience possible. If after completing the course you feel
there is some way we can improve, please write your comments on the evaluation
Arlington, VA 22209 form provided upon your arrival. Should you feel dissatisfied with your learning
Phone: 703-528-2222 / 1-800-321-2211 experience and wish to request a credit or refund, please submit it in writing no
later than 10 business days after the end of the training to:
www.courtyardarlingtonrosslyn.com
The Performance Institute: Quality Assurance
805 15th Street, NW
Tuition & Group Discounts: 3rd Floor
Washington, DC 20005
The tuition rate for attending Audit and Evaluate Program
We will evaluate individual complaints in a context of collective comments from the event.
Performance is as follows:
Note: As speakers are confirmed six months before the event, some speaker
Offerings Early Bird Regular Rate changes or topic changes may occur in the program. The Performance Institute
is not responsible for speaker changes, but will work to ensure a comparable
Individual Course $869 speaker is located to participate in the program. If for any reason The Performance
Institute decides to cancel this conference, The Performance Institute accepts
Attend Both & Save! $1599 no responsibility for covering airfare, hotel or other costs incurred by registrants,
including delegates, sponsors and guests.
Discounts:
For more information on group discounts for Audit and Evaluate
• All ‘Early Bird’ Discounts must require payment at time of registration and before
Program Performance contact Melvin Hall at 202-739-9630 or the cut-off date in order to receive any discount.
email him at Melvin.Hall@PerformanceInstitute.org • Any discounts offered whether by The Performance Institute (including team dis-
counts) must also require payment at the time of registration.
•All discount offers cannot be combined with any other offer.
•Discounts cannot be applied retroactively
PerformanceInstitute.org/Audit 7
8. Auditing & Evaluating Program Performance
Registration Form
Call Fax this Form to Visit
877-992-9521 866-234-0680 www.PerformanceInstitute.org/Audit
Registration Form
o Yes! Register me for the whole week of Audit and Evaluate Program Performance
o Register me for the following course(s) only:
o Auditing Performance Information o Program Evaluation
o Please call me. I am interested in a special group discount for my team
Delegate Information
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Organization Dept.
Address
City State Zip
Telephone Fax
Email
Payment Information
o Check o Purchase Order/Training Form o Credit Card
Credit Card Number Expiration Date Verification no.
Name on Card
Billing Address
Please make checks payable to: The Performance Institute
CANCELLATION POLICY: The Performance Institute will provide a full refund less a $399 administration fee for cancellations requested four weeks prior to
the event start date unless cancellation occurs within two weeks prior to the event start date. If a cancellation is requested less than two weeks prior to the
event start date, no refund will be issued. Registrants who fail to attend and do not cancel prior to the event will be charged the entire registration fee. All
cancellations must be requested through the cancellation link found in your attendance confirmation email. Please note that cancellation is not final until you
receive a cancellation confirmation email.
o I have read and accepted the Cancellation Policy above.
ACKNOWLEDGED AND AGREED
By: ______________________________________________________________________________________________ Date: _______________________________________
Priority Code: P754-MH