This document provides information about a Lean Six Sigma Yellow Belt Certification training program. The two-day training will teach participants to [1] apply Six Sigma tools to solve organizational challenges, [2] use the DMAIC process to improve projects and programs, and [3] implement Lean and Six Sigma more efficiently. [2] Attendees will learn techniques to continuously improve processes and complete an organizational improvement project.

1. Lean Six Sigma Yellow Belt Certification
Earn up to 12 Develop and Implement Organizational Improvement
CPE Credits Using Lean Six Sigma
Identify, December 1–2, 2009 | Arlington, VA
Define and You Will Learn To:
Integrate Lean Apply Six Sigma Tools to Solve Organizational Challenges
Six Sigma Create solutions to business challenges with the help of Six Sigma tools
and methodologies
to Improve Understand How to Use the DMAIC Process to Improve Project and
Production Program Success
Understand the DMAIC process and learn how to apply this method to solve
and Bottom business challenges
Line Results Implement Lean and Six Sigma More Efficiently and Effectively
Improve quality, reduce cycle time and achieve cost savings through
strategic implementation
Identify and Overcome Potential Deployment Pitfalls
Recognize and conquer roadblocks in your organizational deployment strategy
In Association with:
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2. For organizations to consistently improve their performance, it is critical that the people
doing the work have the skills and tools necessary to apply their knowledge to the
improvement process. The goal of this course is to provide professionals with techniques
to continuously improve individual and team work by contributing effective solutions
in problem solving projects.
Yellow belt recipients will leave the workshop with the tools necessary to:
Apply Support Document Work Complete
learned techniques the identification “best practices” to ensure the a work related
to help make of improvement in a manner that gains of successful project
improvement in opportunities will enable them to projects are
the daily work of through a team be disseminated maintained
your function area problem solving throughout the
by collecting data, process organization
applying the tools
and using the
problem solving
process
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3. Lean Six Sigma Yellow Belt Certification
day one
December 1, 2009
8:00 12:00
Workshop Registration and Continental Breakfast Lunch
9:00 1:00
Welcome Remarks and Introductions
Manage the Lean Six Sigma Project
Streamline Lean Six Sigma and project
Introduction to Lean Six Sigma management strategies
History and background of Lean and Apply measurement tools to evaluate projects
Six Sigma (LSS) and objectives
Outcomes of LSS
Core concepts and goals of LSS 2:30
Break
LSS infrastructure
The DMAIC methodology 2:45
Define
10:30 Define problem
Break
Define improvement goal
10:45 Initiation of process mapping process (SIPOC)
DMAIC-Pizza Service Simulation Select team
Prioritizes improvement opportunities Create project plan
and countermeasures
Draft project charter
Provides for a thorough analysis of
the opportunity 3:30
Establishes a consistent approach Summary & Daily Wrap Up
Enhances employee development 4:00
and motivation Day One Adjourns
Implementation and Deployment Strategy
Develop strategies and objectives
for deployment
Incorporate Six Sigma into organizational
business strategy
Identify key focus areas and change
management processes
Create flexibility and responsiveness in
your organization
who should attend:
CEOs Lean Six Sigma Deployment Leaders
CIOs Lean Six Sigma Champions
COOs Head of Quality
VP/Director of Process Improvement … and anyone participating in Six Sigma or
process improvement
VP of Business/Operational Excellence
Head of Operations
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4. day two Lean Six Sigma Yellow Belt Certification
December 2, 2009
8:30 12:00
Continental Breakfast Lunch
9:00 1:00
Measure Focus on Projects
Baseline the current process Charter
Address “low-hanging fruit” Stakeholder analysis
Confirm customer CTQs Communication plan
Determine current performance baseline Process map
Stratify data Cause and effect
FMEA
Analyze Solution matrix
Gather causal data WBS/schedule
Determine & validate root causes Control plan
Identify a solution to combat root causes
2:30
Break
10:30
Break
2:45
10:45 Review/Questions
Improve
Identify countermeasures
Perform cost/ benefit analysis
Design improved process
Develop scorecards
Pizza Service Simulation Two & Control
Report scorecard data
Create process control plan
Identify replication opportunities
Develop future plans
top five reasons to attend:
Evaluate voice Dissect your Eliminate Create sound Improve the
of the customer processes to non-value added metrics to quality of service
techniques that achieve dramatic steps in your measure every and engage
enhance customer improvements in processes and phase of the leadership to
satisfaction waste reduction decrease variation improvement drive continuous
to improve process improvement
process
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5. Lean Six Sigma Yellow Belt Certification
In-House Training
One of the more popular vehicles for accessing the ASMI’s process improvement education curriculum has
been on-site delivery of training. On-site training allows you to tailor the course content to directly relate to
your team’s needs. More importantly, the Institute’s on-site training and certifi cation courses draw examples
from your organization and typically use a “case study” project that can be used as an actual work product
for your team in the future.Institute training managers stand ready to help defi ne your needs and craft a
customized inhouse training program for you and your team. The following is a list of some of the areas the
Council specializes in delivering on-site:
Organizational Needs Assessments
Lean Tool Training
Lean Six Sigma Executive Overview
Lean Six Sigma Champions Certifi cation
Lean Six Sigma Yellow Belt Certifi cation
Lean Six Sigma White Belt Certifi cation
Lean Six Sigma Green Belt Certifi cation
Lean Six Sigma Black Belt Certifi cation
Lean Six Sigma Master Black Belt Certifi cation
Rapid Improvement Event, Facilitation and Execution (Kaizen Events)
Executive Level Trainings and Certifi cation
For more information about in-house training and certifi cation options, please contact Jennifer Mueller
at 202-739-9619 or Jennifer.Mueller@PerformanceInstitute.org.
sponsorship opportunities
As a conference and training provider, The American Strategic Management Institute is an expert in bringing together
leaders to share and discuss best practices and innovations. We connect decision-makers with respected solution
providers.
ASMI offers four different pre-designed sponsorship packages:
Event Co-Sponsor
Session Sponsor
Luncheon Sponsor
Exhibit Booth Sponsor
For more information on sponsorships or to get started, contact Dave Yerks at 858-866-9381 or
Dave.Yerks@ASMIweb.com
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6. Lean Six Sigma Yellow Belt Certification
Logistics & Registration
Venue and Hotel: Tuition & Group Discounts:
The Lean Six Sigma Yellow Belt Certification will The tuition rate for The Lean Six Sigma Yellow Belt
be hosted at The Performance Institute’s Training Certification is as follows:
Center in Arlington, VA, just one block east of the Offerings Early Bird Regular Rate
Courthouse stop on the Orange Line of the D.C.
Metro. A public parking garage is located inside Conference $999 $1099
of the building for $10/day. Continental breakfast * For the Early Bird rate, register before
and refreshments will be provided for delegates on September 22, 2009.
each day.
For more information on group discounts for The
The Performance Institute Conference Center
Lean Six Sigma Yellow Belt Certification please
1515 N. Courthouse Rd., Suite 600
contact Paul Rogers at 858-866-9386 or email him
Arlington, VA 22201
at Paul.Rogers@ASMIweb.com.
877-992-9521
A limited number of rooms have been reserved at Cancellation Policy
the Arlington Rosslyn Courtyard by Marriott at the For live events: ASMI will provide a full refund less $399 administration
prevailing rate of $233.00 until November 3, 2009. fee for cancellations four weeks before the event. If cancellation occurs
within two weeks prior to conference start date, no refund will be issued.
This rate is based on the Government Per Diem Registrants who fail to attend and do not cancel prior to the event will be
and is subject to change. Please call the hotel charged the entire registration fee.
directly and reference code “Yellow Belt” when All the cancellation requests need to be made online. Your confirmation
making reservations to get the discounted rate. email contains links to modify or cancel registrations. Please note that the
cancellation is not final until you receive a written confirmation.
The hotel is conveniently located three blocks from
the Rosslyn Metro station. Please ask the hotel Payment must be secured prior to the conference. If payment is not
received by the conference start date, a method of payment must
about a complimentary shuttle that is also available be presented at the time of registration in order to guarantee your
for your convenience. participation at the event.
Arlington Rosslyn Courtyard by Marriott Quality Assurance
1533 Clarendon Blvd. ASMI strives to provide you with the most productive and effective
Arlington, VA 22209 educational experience possible. If after completing the course you feel
there is some way we can improve, please write your comments on the
Phone: 703-528-2222 / 1-800-321-2211 evaluation form provided upon your arrival. Should you feel dissatisfied
www.courtyardarlingtonrosslyn.com with your learning experience and wish to request a credit or refund, please
submit it in writing no later than 10 business days after the end of the
training to: ASMI: Corporate Headquarters; 805 15th Street NW, 3rd Floor;
Washington, D.C. 20005
CPE Credits Note: As speakers are confirmed six months before the event, some
speaker changes or topic changes may occur in the program. ASMI is not
Delivery Method: Group-live responsible for speaker changes, but will work to ensure a comparable
Program Level: Beginner speaker is located to participate in the program.
Prerequisites: None If for any reason ASMI decides to cancel this conference, ASMI
accepts no responsibility for covering airfare, hotel or other costs incurred
Advanced Preparation: None by registrants, including delegates, sponsors and guests.
CPE Credits: 12
The American Strategic Management Institute (ASMI) is registered with Discounts
the National Association of State Boards of Accountancy (NASBA) as a
sponsor of continuing professional education on the National Registry • All ‘Early Bird’ Discounts must require payment at time of registration and
of CPE Sponsors. State boards of accountancy have final authority before the cut-off date in order to receive any discount.
on the acceptance of individual courses for CPE credit. Complaints • Any discounts offered whether by ASMI (including team discounts) must
regarding sponsors may be addressed to the National Registry of also require payment at the time of registration.
CPE Sponsors, 150 Fourth Avenue North, Nashville, TN 37219-2417. • All discount offers cannot be combined with any other offer.
Website: www.nasba.org. • Discounts cannot be applied retroactively
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7. Lean Six Sigma Yellow Belt Certification
Logistics & Registration
to register
Call Fax this Form to Visit
877-992-9522 866-234-0680 www.ASMIweb.com/L6S
Registration Form
Yes! Register me for The Lean Six Sigma Yellow Belt Certification
Please call me. I am interested in a special Group Discount for my team
Delegate Information
Name Title
Organization Dept.
Address
City State Zip
Telephone Fax
Email
Payment Information
Check Purchase Order / Training Form Credit Card
Credit Card Number Expiration Date Verification no.
Name on Card Billing Zip
Please make checks payable to: The Performance Institute
Priority Code: B302-WEB
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8. ASMI’s vision
In this challenging economic landscape, organizations must develop and execute
innovative strategies to survive and thrive. Performance and process improvement
methodologies give managers the tools they need to run leaner, more efficient businesses.
The mission of the American Strategic Management Institute (ASMI) is to connect business
leaders with best-in-class practices and training to address management challenges
and improve results. ASMI has grown into one of the nation’s most innovative training
providers, combining market research and industry insight to deliver experiences and tools
to inspire leaders and grow businesses. Through virtual sessions, national summits, training
programs and consulting services, ASMI brings together leaders to share insights, ideas
and actions to transform organizations.
Areas of Focus:
Performance Management: Using business analytics to drive strategy
Process Improvement: Leaning processes for efficiency and quality improvement
Financial Management: Budgeting and forecasting for better decision-making
Project Management: Managing projects to deliver results on time, within scope and in budget
Leadership Development: Building leadership skills to manage in times of change and conflict
Services:
Virtual Training Briefings 90-minute training sessions for the latest tools and
techniques to deliver results.
National Summits National events allowing business leaders to share best practices
and strategies for success.
Training Programs Methodology-based training modules in management
competencies, offered publicly or custom-designed for your organization
Consulting Services Field experts who can bring bold change to your workforce,
planning processes.
ASMI Corporate Headquarters
805 15th Street, NW, 3rd Floor
Washington, DC 20005
Ph: 877-992-9522 Fax: 866-234-0680
www.ASMIweb.com