The document discusses the role and value of a Certified Quality Professional (CQP) in an organization. It outlines five key areas where a CQP can influence an organization: 1) developing organizational purpose and strategy, 2) ensuring the adequacy of management systems, 3) promoting effective implementation of systems, 4) delivering required outcomes, and 5) supporting a culture of continual improvement. It provides an example of a CQP who helped develop tender processes and assessment tools for an engineering project to ensure clarity, objectivity, and stakeholder input. The ultimate test of a CQP's role is whether it meets the needs of quality professionals across sectors.
Maturing Project Management with the Use of a Methodology Member Content
- by Atul Ganatra, PMP
Recognizing the need for and benefits of a tailored methodology helps an organization instill discipline and consistency in the ways in which project managers manage change delivery. This article explains the benefits of implementing a customized methodology, the factors that affect the ways in which it undertakes these changes, components of a project management methodology, the stages of its implementation, and a few points for avoiding pitfalls.
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Only who has the needed expertise can evaluate the maturity of your organization in Project, Program and Portfolio Management and recommend effective improvements to its processes.
Maturing Project Management with the Use of a Methodology Member Content
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Recognizing the need for and benefits of a tailored methodology helps an organization instill discipline and consistency in the ways in which project managers manage change delivery. This article explains the benefits of implementing a customized methodology, the factors that affect the ways in which it undertakes these changes, components of a project management methodology, the stages of its implementation, and a few points for avoiding pitfalls.
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Only who has the needed expertise can evaluate the maturity of your organization in Project, Program and Portfolio Management and recommend effective improvements to its processes.
Pmbok 4th edition chapter 3 - Project Management Processes for a Project Ahmad Maharma, PMP,RMP
I am Continuously seeking to improve my competencies and skills to provide first class professional Project Management training courses; and develop my scope experience in Project Management functions.
I am confident that my innovative and results-focused approach would make significant contribution to the continued success of your organization.
this is the first presentations uploaded to Slide Share,
For more information do not hesitate to contact me.
Ahmad H. Maharma - PMP®
Ramallah, Palestine
Phone: + (972) (2) 2968644
Mobile: + (972) (599) 001155E-Mail: ahmad.maharma@gmail.com
Macrosolutions Consulting Service: Resources and Investment Optimization thro...Macrosolutions SA
Achieve better results through the integrated and related projects management or projects that share resources, technology, suppliers and other stakeholders.
Green Firm Certification: Is Your Firm Green?batshalom
Every architect, engineer and contractor claims to deliver sustainability services, but there is a lot of "professional greenwash". This presentation shares industry survey information showing how far we still have to go, and the content of the new SPI Green Firm Certification program which provides metrics to the industry, for the first time, to measure organizational capability to deliver consistent, high quality sustainability services, and integrative design.
Pmbok 4th edition chapter 3 - Project Management Processes for a Project Ahmad Maharma, PMP,RMP
I am Continuously seeking to improve my competencies and skills to provide first class professional Project Management training courses; and develop my scope experience in Project Management functions.
I am confident that my innovative and results-focused approach would make significant contribution to the continued success of your organization.
this is the first presentations uploaded to Slide Share,
For more information do not hesitate to contact me.
Ahmad H. Maharma - PMP®
Ramallah, Palestine
Phone: + (972) (2) 2968644
Mobile: + (972) (599) 001155E-Mail: ahmad.maharma@gmail.com
Macrosolutions Consulting Service: Resources and Investment Optimization thro...Macrosolutions SA
Achieve better results through the integrated and related projects management or projects that share resources, technology, suppliers and other stakeholders.
Green Firm Certification: Is Your Firm Green?batshalom
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Performance Ally is a software-as-a-service solution that enables organisations to make performance management something authentic, effective and capable of delivering to the bottom line. It keeps performance management on track, headed in the same direction as corporate strategy.
Second of a two-part article published in Pharmaceutical Technology magazine in January 2006.
Part 2 describes protocol development and implementation (including advice and lessons learned), preparation of turnover packages, and the evaluation and management of deviations.
Zella Determining the Right Framework to Improve New Technology Venture Proce...the nciia
Continuous process improvement (CPI) has improved product and business performance in many industries and business sectors. However, it has not been widely adopted in the new technology venture (NTV) sector. The resistance to CPI adoption has been attributed to the perception of insufficient payoff and protracted timelines. In addition, there has been a tendency toward heroic management of chaotic ad hoc processes in a rapid response environment with an overarching first-to-market imperative. Western Michigan University is developing a study to determine if CPI would improve product and business performance in this sector. This paper describes how and why new technology ventures may benefit from CPI initiatives that arose from the aerospace industry. If this study confirms the applicability and benefit in the NTV sector, findings could equip practitioners with a proven framework, CMMI®, to aid in systematically increasing the successful launch rates of new technology ventures.
225
C H A P T E R
12
PORTER NOVELLI
GREG WALDRON
Applying the Drotter “ results - based ” Leadership Pipeline approach to create a per-
formance management system in a professional service fi rm.
Introduction
Business Diagnosis and Assessment
Feedback
Program Design Considerations
Program Implementation
Design Considerations
Chosen Approach, Format Development, and Introduction
Performance Management System Development
Tailored Leadership Pipeline Development
Evaluation
Business Results
Employee Climate Survey Results
Turnover Results
Anecdotal Evidence
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c12.indd 225c12.indd 225 10/30/09 5:39:50 PM10/30/09 5:39:50 PM
226 Best Practices in Talent Management
INTRODUCTION
The Drotter results - based approach is tailored to a professional services fi rm structure
and applied in the development of a performance management system aligned with the
business ’ s strategy. Drotter ’ s Leadership Pipeline approach is implemented, with
the full performance defi nitions for each leadership level in the tailored pipeline
becoming the basis for a new organization - wide performance management applica-
tion. The Drotter full performance defi nitions subsequently become the “ source code ”
for selection, talent management, and training planning applications. The focus of this
paper is the fi rst application, performance management.
Business Diagnosis and Assessment
In 2004, Porter Novelli, a leading global marketing communications fi rm, undertook a
fundamental strategic assessment and visioning process to guide it through the next
fi ve years. The fi rm ’ s CEO, president, and chief strategy offi cer led this process. The
vision focused on a new approach to client account planning, a more client - centric
structure, and a greater emphasis on operating interdependence between the globally
dispersed offi ces in the service of multinational clients. It was felt that these three ini-
tiatives would dramatically increase the fi rm ’ s capacity to win and grow large, com-
plex, and geographically dispersed client accounts — the fi rm ’ s strategic market target.
The senior management group identifi ed the need to upgrade and align human
resources management processes to successfully communicate and implement the new
business strategy. The fi rm proceeded to hire a chief talent offi cer (CTO) to assist in
the strategy implementation effort by designing and installing a more systematic,
business - focused human resources management process.
In the CTO ’ s opinion, the vision implementation challenge centered on creating
the highest possible level of employee engagement with the vision in the short term —
by providing people throughout the fi rm with a clear, specifi c understanding of what
the business strategy meant for them.
His metaph ...
Organisational Maturity is an important aspect of business transformation. Knowing where you are, where you want to get to, and then undestanding the journey will determine your success. ORCA is part of the CEMMethod(tm) approach and this overview provides guidance on its deployment.
This paper consists of basic understanding of JIT and TQM philosophies, the inter-linkages between these and challenges associated in their implementation. Paper also discusses how JIT can feeds to the accomplishment of TQM. JIT and TQM are perfectly complimentary to each other. The objective of both is to expose and correct problems at source, so as to avoid wasting resources on production of defective products. Paper illustrates how TQM and JIT can enhance value for customers and at the same time can ensure higher profits for firm.
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
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Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. You’ll also learn
• Four (4) workplace discipline methods you should consider
• The best and most practical approach to implementing workplace discipline.
• Three (3) key tips to maintain a disciplined workplace.
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Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
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Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
As a business owner in Delaware, staying on top of your tax obligations is paramount, especially with the annual deadline for Delaware Franchise Tax looming on March 1. One such obligation is the annual Delaware Franchise Tax, which serves as a crucial requirement for maintaining your company’s legal standing within the state. While the prospect of handling tax matters may seem daunting, rest assured that the process can be straightforward with the right guidance. In this comprehensive guide, we’ll walk you through the steps of filing your Delaware Franchise Tax and provide insights to help you navigate the process effectively.
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The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
Premium MEAN Stack Development Solutions for Modern BusinessesSynapseIndia
Stay ahead of the curve with our premium MEAN Stack Development Solutions. Our expert developers utilize MongoDB, Express.js, AngularJS, and Node.js to create modern and responsive web applications. Trust us for cutting-edge solutions that drive your business growth and success.
Know more: https://www.synapseindia.com/technology/mean-stack-development-company.html
Unveiling the Secrets How Does Generative AI Work.pdfSam H
At its core, generative artificial intelligence relies on the concept of generative models, which serve as engines that churn out entirely new data resembling their training data. It is like a sculptor who has studied so many forms found in nature and then uses this knowledge to create sculptures from his imagination that have never been seen before anywhere else. If taken to cyberspace, gans work almost the same way.
Unveiling the Secrets How Does Generative AI Work.pdf
P21 analysis qw_april10
1. that he or she can carry out. Properly quality professional working in the
and fully deployed, the CQP adds value engineering sector. He had worked
to all organisations whether in the closely with procurement, fellow engi-
public, private or third sector. The five neering colleagues and the client, to
areas where the quality professional develop prequalification questionnaires
can be influential and where manage- and a subsequent tender process and
A CQP can con- ment needs to be aware of what sup-
port CQP can give are:
assessment tool. He was very clear
that it was his role to make sure that
tribute much to the Development and deployment of
comprehensive organisational purpose,
whatever was needed was complete
and clearly specified and he needed
management team policy and strategy. Quality profession- to work closely with colleagues to
als are not responsible for defining achieve this. The process needed to be
whether working these issues, but at its most basic level, appropriate, clear and unambiguous.
in or with a non- the quality professional can ask the
questions. “Have we got one?” “What is
The assessment needed to be relevant,
easily-understood, objective and fully
quality-based, a it?” and “What should it be?”
Adequacy of organisational manage-
recorded. Likewise, he worked closely
with all the process stakeholders to
compliance or con- ment system. This includes policies ensure their needs were met and views
and strategies and is typically achieved considered.
formance-based through internal audit and independent He played no part in the actual
organisation” reviews, which can help identify gaps,
inconsistencies and risks all the while
assessment and selection process.
His work was done. He had ensured
ensuring that standards and require- that an effective process was in place,
colleagues and society. The CQP needs ments are met. deployed by the relevant, competent
to ask: “What outcomes might need to Effectiveness of implementation of people – the process owners. A con-
be influenced?” Success criteria need the organisational management system. tractor was selected and after several
to be defined and there needs to be This also includes policies and strate- months, the contract is operating to eve-
clear articulation of management intent gies but takes the work above a stage ryone’s satisfaction. On completion of
and its communication, as well as the further, identifying opportunities for the project, everything will be reviewed
mitigation of project risk. Examples improvement, such as process improve- under the guidance and support of the
might include reject rate reduction, cost ments, and good practice worth shar- quality manager.
per tonne of product reduced, reduced ing. The CQP must also identify quality The acid test for the CQI, as well as
design iterations and repeat business. tools and techniques that a manage- the PPB, will be: “Does our definition
ment team may benefit from deploying. of the role of the quality professional
Areas of activity Delivery of required outcomes from stand up to the needs of current and
A CQP can contribute much to the the organisational management system. future quality professionals in all sectors
management team whether working in Again, this includes policies and strate- of life, especially those where the CQI
or with a non-quality-based, a compli- gies. Given all the work the CQP has does not historically have a sphere of
ance or conformance-based organisa- done, does he or she deliver it? Did the influence?” qw
tion. However, senior managers benefit client receive the product or service
from awareness and clarity around expected on time and within budget, Dr Margaret Rooney, MCqI CqP, is
what the quality professional can offer. using efficient processes, minimal costs, chair of the CqI Professional Policy
In a large, world-class organisation, a minimal iterations, rework or reject Board and a member of the CqI Board
senior CQP may be supporting and and any other requirements placed by of Trustees
managing a team of quality profession- the client or the internal management
als, as well as supporting and influenc- team? Is this how we should monitor the
ing the wider management team. In a effectiveness of the CQP?
smaller organisation, still perhaps on Support and promote an effective
the quality learning curve, the CQP will culture of continual improvement and FEEDBACk
be guiding, supporting and influencing innovation. The CQP’s skills in recognis-
QW and the CQI Professional
the management team, which may be a ing the most appropriate improvement
Policy Board would like
to receive feedback from
team of one owner. and measurement tools, as well as
members in response to
Whatever the scenario, the CQP’s enthusing management and teams to
this article. Please contact
sphere of influence needs to be under- deploy them, will be an important part
editorial@thecqi.org or join
stood. Within that sphere of influence, of this task.
in the discussion on the CQI
the PPB has identified five key activities The role of the CQP can be summed
LinkedIn group
in the five areas or spheres of influence up in comments recently made by a
www.thecqi.org qw | APRIL 2010 | 21
p18-21_AnalysisQWApril10.indd 21 18/3/10 12:02:09