This document discusses an employee outplacement support service called IMPACT Group. It provides the following: 1) An employee-centric approach that offers flexible support until employees successfully transition to new opportunities through personalized career coaching and access to an alumni network. 2) Training for remaining employees to help them focus on the future and support for management on having difficult conversations around staff reductions. 3) Resources for exiting employees like dedicated career coaches, an online career portal, and support until they secure new positions or pursue retirement or entrepreneurship. Coaches help employees find new roles faster through local expertise and real-time assistance.