@desigonzOut Loud: Designing an Inclusive Audio Guide
Out Loud
Designing The Warhol’s inclusive audio guide
Desi Gonzalez
The Andy Warhol Museum
@desigonz | gonzalezd@warhol.org
@desigonzOut Loud: Designing an Inclusive Audio Guide @desigonzOut Loud: Designing an Inclusive Audio Guide
The Andy Warhol Museum is
located in Pittsburgh, PA, and is
the global keeper of Andy
Warhol’s legacy.
@desigonzOut Loud: Designing an Inclusive Audio Guide @desigonzOut Loud: Designing an Inclusive Audio Guide
Pittsburgh!
Warhol artworks © AWF
@desigonzOut Loud: Designing an Inclusive Audio Guide @desigonzOut Loud: Designing an Inclusive Audio Guide
@desigonzOut Loud: Designing an Inclusive Audio Guide @desigonzOut Loud: Designing an Inclusive Audio Guide
@desigonzOut Loud: Designing an Inclusive Audio Guide @desigonzOut Loud: Designing an Inclusive Audio Guide
@desigonzOut Loud: Designing an Inclusive Audio Guide @desigonz
Warhol artworks © AWF
@desigonzOut Loud: Designing an Inclusive Audio Guide @desigonzOut Loud: Designing an Inclusive Audio Guide
With Warhol’s
experimental spirit in
mind, we’ve reimagined
what an audio guide and
art experience might be.
@desigonzOut Loud: Designing an Inclusive Audio Guide @desigonzOut Loud: Designing an Inclusive Audio Guide
Out Loud
is The Warhol’s
inclusive audio guide
@desigonzOut Loud: Designing an Inclusive Audio Guide @desigonzOut Loud: Designing an Inclusive Audio Guide
Out Loud
is The Warhol’s
inclusive audio guide,
designed in conjunction
with visitors who are blind
or have low vision.
@desigonzOut Loud: Designing an Inclusive Audio Guide @desigonzOut Loud: Designing an Inclusive Audio Guide
The challenge
@desigonzOut Loud: Designing an Inclusive Audio Guide @desigonzOut Loud: Designing an Inclusive Audio Guide
The challenge
(small staff, small budget, new territory)
@desigonzOut Loud: Designing an Inclusive Audio Guide @desigonzOut Loud: Designing an Inclusive Audio Guide
We had a steep learning
curve ahead of us.
Why not start with the
experts—the users
themselves?
@desigonzOut Loud: Designing an Inclusive Audio Guide @desigonzOut Loud: Designing an Inclusive Audio Guide
Agile methodology
+
Design thinking
+
Co-design
@desigonzOut Loud: Designing an Inclusive Audio Guide @desigonzOut Loud: Designing an Inclusive Audio Guide
User-centered
design, or,
design thinking
@desigonzOut Loud: Designing an Inclusive Audio Guide @desigonz
@desigonzOut Loud: Designing an Inclusive Audio Guide @desigonzOut Loud: Designing an Inclusive Audio Guide
Who else we worked with...
Advisory team
Consultants &
user-experts
Core team
● Project manager &
user experience
● Educational content
expert
● Accessibility liaison
● Mobile developer
Prime Access Consulting
Tactile Reproductions LLC
@desigonzOut Loud: Designing an Inclusive Audio Guide @desigonzOut Loud: Designing an Inclusive Audio Guide
@desigonzOut Loud: Designing an Inclusive Audio Guide @desigonzOut Loud: Designing an Inclusive Audio Guide
Design principles
@desigonzOut Loud: Designing an Inclusive Audio Guide @desigonzOut Loud: Designing an Inclusive Audio Guide
Design principles
(learnings from our co-designers,
but that could be applied to all visitors)
@desigonzOut Loud: Designing an Inclusive Audio Guide @desigonzOut Loud: Designing an Inclusive Audio Guide
I. Provide a path
with a choice
@desigonzOut Loud: Designing an Inclusive Audio Guide @desigonzOut Loud: Designing an Inclusive Audio Guide
II. Offer a mix of
voices and tones
@desigonzOut Loud: Designing an Inclusive Audio Guide @desigonzOut Loud: Designing an Inclusive Audio Guide
III. Build a
social experience
@desigonzOut Loud: Designing an Inclusive Audio Guide @desigonzOut Loud: Designing an Inclusive Audio Guide
IV. Use
industry
standards for
interactions
@desigonzOut Loud: Designing an Inclusive Audio Guide @desigonzOut Loud: Designing an Inclusive Audio Guide
V. Keep physical
interactions to a
minimum
@desigonzOut Loud: Designing an Inclusive Audio Guide @desigonzOut Loud: Designing an Inclusive Audio Guide
“When you think about a visual
art museum, you don’t
necessarily think about a blind
person coming into this venue.”
@desigonzOut Loud: Designing an Inclusive Audio Guide @desigonzOut Loud: Designing an Inclusive Audio Guide
“When you think about a visual
art museum, you don’t
necessarily think about a blind
person coming into this venue.”
Ultimately, our goal is to flip this notion on its head.
@desigonzOut Loud: Designing an Inclusive Audio Guide @desigonzOut Loud: Designing an Inclusive Audio Guide
If we design for inclusion, we can
create a better experience for all.
@desigonzOut Loud: Designing an Inclusive Audio Guide @desigonzOut Loud: Designing an Inclusive Audio Guide
Pop art is for everyone.
I don’t think art should only be for the
select few, I think it should be for the
mass of American people.
—Andy Warhol
@desigonzOut Loud: Designing an Inclusive Audio Guide @desigonzOut Loud: Designing an Inclusive Audio Guide
Thank you!
Desi Gonzalez
The Andy Warhol Museum
@desigonz
gonzalezd@warhol.org
Our code is open source:
https://github.com/thewarholmuseum

Out Loud, the inclusive audioguide of the Andy Warhol Museum – Desi Gonzalez, Andy Warhol Museum (US) June 2017

  • 1.
    @desigonzOut Loud: Designingan Inclusive Audio Guide Out Loud Designing The Warhol’s inclusive audio guide Desi Gonzalez The Andy Warhol Museum @desigonz | gonzalezd@warhol.org
  • 2.
    @desigonzOut Loud: Designingan Inclusive Audio Guide @desigonzOut Loud: Designing an Inclusive Audio Guide The Andy Warhol Museum is located in Pittsburgh, PA, and is the global keeper of Andy Warhol’s legacy.
  • 3.
    @desigonzOut Loud: Designingan Inclusive Audio Guide @desigonzOut Loud: Designing an Inclusive Audio Guide Pittsburgh! Warhol artworks © AWF
  • 4.
    @desigonzOut Loud: Designingan Inclusive Audio Guide @desigonzOut Loud: Designing an Inclusive Audio Guide
  • 5.
    @desigonzOut Loud: Designingan Inclusive Audio Guide @desigonzOut Loud: Designing an Inclusive Audio Guide
  • 6.
    @desigonzOut Loud: Designingan Inclusive Audio Guide @desigonzOut Loud: Designing an Inclusive Audio Guide
  • 7.
    @desigonzOut Loud: Designingan Inclusive Audio Guide @desigonz Warhol artworks © AWF
  • 8.
    @desigonzOut Loud: Designingan Inclusive Audio Guide @desigonzOut Loud: Designing an Inclusive Audio Guide With Warhol’s experimental spirit in mind, we’ve reimagined what an audio guide and art experience might be.
  • 9.
    @desigonzOut Loud: Designingan Inclusive Audio Guide @desigonzOut Loud: Designing an Inclusive Audio Guide Out Loud is The Warhol’s inclusive audio guide
  • 10.
    @desigonzOut Loud: Designingan Inclusive Audio Guide @desigonzOut Loud: Designing an Inclusive Audio Guide Out Loud is The Warhol’s inclusive audio guide, designed in conjunction with visitors who are blind or have low vision.
  • 11.
    @desigonzOut Loud: Designingan Inclusive Audio Guide @desigonzOut Loud: Designing an Inclusive Audio Guide The challenge
  • 12.
    @desigonzOut Loud: Designingan Inclusive Audio Guide @desigonzOut Loud: Designing an Inclusive Audio Guide The challenge (small staff, small budget, new territory)
  • 13.
    @desigonzOut Loud: Designingan Inclusive Audio Guide @desigonzOut Loud: Designing an Inclusive Audio Guide We had a steep learning curve ahead of us. Why not start with the experts—the users themselves?
  • 14.
    @desigonzOut Loud: Designingan Inclusive Audio Guide @desigonzOut Loud: Designing an Inclusive Audio Guide Agile methodology + Design thinking + Co-design
  • 15.
    @desigonzOut Loud: Designingan Inclusive Audio Guide @desigonzOut Loud: Designing an Inclusive Audio Guide User-centered design, or, design thinking
  • 16.
    @desigonzOut Loud: Designingan Inclusive Audio Guide @desigonz
  • 17.
    @desigonzOut Loud: Designingan Inclusive Audio Guide @desigonzOut Loud: Designing an Inclusive Audio Guide Who else we worked with... Advisory team Consultants & user-experts Core team ● Project manager & user experience ● Educational content expert ● Accessibility liaison ● Mobile developer Prime Access Consulting Tactile Reproductions LLC
  • 18.
    @desigonzOut Loud: Designingan Inclusive Audio Guide @desigonzOut Loud: Designing an Inclusive Audio Guide
  • 19.
    @desigonzOut Loud: Designingan Inclusive Audio Guide @desigonzOut Loud: Designing an Inclusive Audio Guide Design principles
  • 20.
    @desigonzOut Loud: Designingan Inclusive Audio Guide @desigonzOut Loud: Designing an Inclusive Audio Guide Design principles (learnings from our co-designers, but that could be applied to all visitors)
  • 21.
    @desigonzOut Loud: Designingan Inclusive Audio Guide @desigonzOut Loud: Designing an Inclusive Audio Guide I. Provide a path with a choice
  • 22.
    @desigonzOut Loud: Designingan Inclusive Audio Guide @desigonzOut Loud: Designing an Inclusive Audio Guide II. Offer a mix of voices and tones
  • 23.
    @desigonzOut Loud: Designingan Inclusive Audio Guide @desigonzOut Loud: Designing an Inclusive Audio Guide III. Build a social experience
  • 24.
    @desigonzOut Loud: Designingan Inclusive Audio Guide @desigonzOut Loud: Designing an Inclusive Audio Guide IV. Use industry standards for interactions
  • 25.
    @desigonzOut Loud: Designingan Inclusive Audio Guide @desigonzOut Loud: Designing an Inclusive Audio Guide V. Keep physical interactions to a minimum
  • 26.
    @desigonzOut Loud: Designingan Inclusive Audio Guide @desigonzOut Loud: Designing an Inclusive Audio Guide “When you think about a visual art museum, you don’t necessarily think about a blind person coming into this venue.”
  • 27.
    @desigonzOut Loud: Designingan Inclusive Audio Guide @desigonzOut Loud: Designing an Inclusive Audio Guide “When you think about a visual art museum, you don’t necessarily think about a blind person coming into this venue.” Ultimately, our goal is to flip this notion on its head.
  • 28.
    @desigonzOut Loud: Designingan Inclusive Audio Guide @desigonzOut Loud: Designing an Inclusive Audio Guide If we design for inclusion, we can create a better experience for all.
  • 29.
    @desigonzOut Loud: Designingan Inclusive Audio Guide @desigonzOut Loud: Designing an Inclusive Audio Guide Pop art is for everyone. I don’t think art should only be for the select few, I think it should be for the mass of American people. —Andy Warhol
  • 30.
    @desigonzOut Loud: Designingan Inclusive Audio Guide @desigonzOut Loud: Designing an Inclusive Audio Guide Thank you! Desi Gonzalez The Andy Warhol Museum @desigonz gonzalezd@warhol.org Our code is open source: https://github.com/thewarholmuseum