Northwestern Mutual has a mutual structure that allows it to focus solely on its customers rather than shareholders. As a mutual company, profits are returned to policyholders in the form of dividends rather than going to shareholders. This mutual structure provides advantages for policyholders like equitable treatment, improvements to existing policies at no additional cost, and a long-term investment approach. Northwestern Mutual's mutual structure and customer-focused values have enabled it to remain financially strong and earn recognition as one of the best life insurers in the country for over 150 years.