3. INTRODUCTION
Organizational change is the process by which organization
move from their present state to some desired future state to
increase effectiveness.
OR
It refers to a modification or transformation of the
organization’s structure, processes or goods.
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4. ORGANIZATIONAL CHANGES CAN BE
In the structure of an organization
In the structure of an organizational operation and size of a
workforce
In working hours or practices
In the way roles are carried out
In the scope of a role that result in a change in working
situation, structure, terms and condition or environment
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6. PLANNED CHANGE
It is change resulting from a deliberate decision to
alter the organization. It is an intentional, goal –
oriented activity.
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7. PROCESS OF PLANNED CHANGE
Second- MOVING
Last- REFREEZING
First- UNFREEZING
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• Providing rationale for change
• Create minor levels of guilt/anxiety
about not changing
• Create sense of psychological safety
concerning change
• Provide information that suspects proposed
changes
• Bring about actual shifts in behaviour
• Implement new evaluation
systems
• Implement new hiring and
promotion systems
13. 1. Economic Reason
2. Fear of Loss
3. Security
4. Status Quo
5. Peer Pressure
6. Disruption of Interpersonal Relation
7. Social Displacement
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REASON OF INDIVIDUAL RESISTANCE
14. 1. Resource Constraint
2. Structural Inertia
3. Sunk Cost
4. Status Quo
5. Threat Expertise
6. Politics
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REASON OF ORGANIZATIONAL RESISTANCE
15. METHOD OF INTRODUCING CHANGE
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Kotter and Schlisinger have suggested six methods of introducing change
1. Education + Communication
2. Participation + involvement
3. Facilitation+ Support
4. Negotiation + Agreement
5. Manipulation + cooperation
6. Explicit + implicit coercion