SlideShare a Scribd company logo
Human Nature
Organisational barriers to change
Individual barriers to change
Eight Steps to Implementing Change
Eight Steps to Implementing Change
1. Inspire people to change – make objectives real and relevant
2. Build a core team – right skills, emotional commitment
3. Build a vision and strategy – which focuses on service and efficiency
4. Communicate – as much as possible, and address people’s hopes
and fears
5. Empower action – Remove obstacles, give creative feedback:
recognise progress
6. Create short terms wins – small number of aims which can be
achieved
7. Persist – Keep reporting progress, highlight achievement and set
next milestones
8. Make the change last – reinforce successful change, assist leaders
who support change and establish the new culture as the norm
Overcoming organisational resistance
Overcoming cultural barriers
Overcoming individual barriers
Principles for Managing Change
 Change only happens when each person
decides to implement the change
 Trust is earned by those who demonstrate
consistent behaviour and clearly defined
values
 The more input people have in defining
changes which affect their work, the more
they take ownership of the results
 To change the individual, change the system
Principles for Managing Change
 Change only happens when each person
decides to implement the change
 Trust is earned by those who demonstrate
consistent behaviour and clearly defined
values
 The more input people have in defining
changes which affect their work, the more
they take ownership of the results
 To change the individual, change the system

More Related Content

Similar to Organisational change for voluntary & community organisations

Kotter Eight Step Plan
Kotter Eight Step PlanKotter Eight Step Plan
Kotter Eight Step Plan
CPA Australia
 
Leading change group 6
Leading change group 6Leading change group 6
Leading change group 6
sunilchandrasuraneni
 
Organizational Change Methods
Organizational Change MethodsOrganizational Change Methods
Organizational Change Methods
Samah Mohamed
 
Finding the Courage to Change tracy crawford
Finding the Courage to Change   tracy crawfordFinding the Courage to Change   tracy crawford
Finding the Courage to Change tracy crawford
Jodi Rudick
 
Factors
FactorsFactors
Factors
hidayahperlis
 
Leadingchange[1]
Leadingchange[1]Leadingchange[1]
Leadingchange[1]
Paul Kim
 
Sumit_CHANGE_MANAGEMENT
Sumit_CHANGE_MANAGEMENTSumit_CHANGE_MANAGEMENT
Sumit_CHANGE_MANAGEMENT
Sumit Mehta
 
Change Management Principles
Change Management PrinciplesChange Management Principles
Change Management Principles
AbhinavSharma309481
 
Driving Positive Culture Change
Driving Positive Culture Change Driving Positive Culture Change
Driving Positive Culture Change
WINNERS-at-WORK Pty Ltd
 
Dr. deb hedderly leading change presentation
Dr. deb hedderly leading change presentationDr. deb hedderly leading change presentation
Dr. deb hedderly leading change presentation
Chase Lawrence
 
management renuals
management renualsmanagement renuals
management renuals
Chandni Pathak
 
Managing Change
Managing ChangeManaging Change
Managing Change
Chiranjib Mahapatra
 
C:\fakepath\dr conner power point logo without steeple 97-2003 china2
C:\fakepath\dr  conner power point logo without steeple 97-2003 china2C:\fakepath\dr  conner power point logo without steeple 97-2003 china2
C:\fakepath\dr conner power point logo without steeple 97-2003 china2
guestc6af3f
 
BA 361 lecture ch 16 p.396-403; 405-406; 409-414.ppt
BA 361 lecture ch 16 p.396-403; 405-406; 409-414.pptBA 361 lecture ch 16 p.396-403; 405-406; 409-414.ppt
BA 361 lecture ch 16 p.396-403; 405-406; 409-414.ppt
Dr. Vartika Dutta
 
Cultural Alignment Post Merger Linked In
Cultural Alignment Post Merger Linked InCultural Alignment Post Merger Linked In
Cultural Alignment Post Merger Linked In
cindyhardy
 
Creating a Positive Workplace Culture
Creating a Positive Workplace Culture Creating a Positive Workplace Culture
Creating a Positive Workplace Culture
elasharma9
 
Training 2015-11-06-change management 2015 november - richard k. wanyama lecture
Training 2015-11-06-change management 2015 november - richard k. wanyama lectureTraining 2015-11-06-change management 2015 november - richard k. wanyama lecture
Training 2015-11-06-change management 2015 november - richard k. wanyama lecture
Richard K. Wanyama
 
Ipawriting For The Web2
Ipawriting For The Web2Ipawriting For The Web2
Ipawriting For The Web2
klenihan
 
Lesson kotter change
Lesson   kotter changeLesson   kotter change
Lesson kotter change
coburgpsych
 
Unit 6—Driving Positive Culture Change
Unit 6—Driving Positive Culture ChangeUnit 6—Driving Positive Culture Change
Unit 6—Driving Positive Culture Change
WINNERS-at-WORK Pty Ltd
 

Similar to Organisational change for voluntary & community organisations (20)

Kotter Eight Step Plan
Kotter Eight Step PlanKotter Eight Step Plan
Kotter Eight Step Plan
 
Leading change group 6
Leading change group 6Leading change group 6
Leading change group 6
 
Organizational Change Methods
Organizational Change MethodsOrganizational Change Methods
Organizational Change Methods
 
Finding the Courage to Change tracy crawford
Finding the Courage to Change   tracy crawfordFinding the Courage to Change   tracy crawford
Finding the Courage to Change tracy crawford
 
Factors
FactorsFactors
Factors
 
Leadingchange[1]
Leadingchange[1]Leadingchange[1]
Leadingchange[1]
 
Sumit_CHANGE_MANAGEMENT
Sumit_CHANGE_MANAGEMENTSumit_CHANGE_MANAGEMENT
Sumit_CHANGE_MANAGEMENT
 
Change Management Principles
Change Management PrinciplesChange Management Principles
Change Management Principles
 
Driving Positive Culture Change
Driving Positive Culture Change Driving Positive Culture Change
Driving Positive Culture Change
 
Dr. deb hedderly leading change presentation
Dr. deb hedderly leading change presentationDr. deb hedderly leading change presentation
Dr. deb hedderly leading change presentation
 
management renuals
management renualsmanagement renuals
management renuals
 
Managing Change
Managing ChangeManaging Change
Managing Change
 
C:\fakepath\dr conner power point logo without steeple 97-2003 china2
C:\fakepath\dr  conner power point logo without steeple 97-2003 china2C:\fakepath\dr  conner power point logo without steeple 97-2003 china2
C:\fakepath\dr conner power point logo without steeple 97-2003 china2
 
BA 361 lecture ch 16 p.396-403; 405-406; 409-414.ppt
BA 361 lecture ch 16 p.396-403; 405-406; 409-414.pptBA 361 lecture ch 16 p.396-403; 405-406; 409-414.ppt
BA 361 lecture ch 16 p.396-403; 405-406; 409-414.ppt
 
Cultural Alignment Post Merger Linked In
Cultural Alignment Post Merger Linked InCultural Alignment Post Merger Linked In
Cultural Alignment Post Merger Linked In
 
Creating a Positive Workplace Culture
Creating a Positive Workplace Culture Creating a Positive Workplace Culture
Creating a Positive Workplace Culture
 
Training 2015-11-06-change management 2015 november - richard k. wanyama lecture
Training 2015-11-06-change management 2015 november - richard k. wanyama lectureTraining 2015-11-06-change management 2015 november - richard k. wanyama lecture
Training 2015-11-06-change management 2015 november - richard k. wanyama lecture
 
Ipawriting For The Web2
Ipawriting For The Web2Ipawriting For The Web2
Ipawriting For The Web2
 
Lesson kotter change
Lesson   kotter changeLesson   kotter change
Lesson kotter change
 
Unit 6—Driving Positive Culture Change
Unit 6—Driving Positive Culture ChangeUnit 6—Driving Positive Culture Change
Unit 6—Driving Positive Culture Change
 

Recently uploaded

Exploring the Contrast Silicone Sponge Rubber Versus Foam Rubber.pptx
Exploring the Contrast Silicone Sponge Rubber Versus Foam Rubber.pptxExploring the Contrast Silicone Sponge Rubber Versus Foam Rubber.pptx
Exploring the Contrast Silicone Sponge Rubber Versus Foam Rubber.pptx
Elastostar Rubber Corporation
 
Complete Self-write Restaurant Business Plan Guide for Entrepreneurs
Complete Self-write Restaurant Business Plan Guide for EntrepreneursComplete Self-write Restaurant Business Plan Guide for Entrepreneurs
Complete Self-write Restaurant Business Plan Guide for Entrepreneurs
Kopa Global Technologies
 
在线办理(加拿大Concordia毕业证书)康考迪亚大学毕业证学历证书一模一样
在线办理(加拿大Concordia毕业证书)康考迪亚大学毕业证学历证书一模一样在线办理(加拿大Concordia毕业证书)康考迪亚大学毕业证学历证书一模一样
在线办理(加拿大Concordia毕业证书)康考迪亚大学毕业证学历证书一模一样
ch775c0l
 
在线办理(uofc毕业证书)芝加哥大学毕业证学历学位证书原版一模一样
在线办理(uofc毕业证书)芝加哥大学毕业证学历学位证书原版一模一样在线办理(uofc毕业证书)芝加哥大学毕业证学历学位证书原版一模一样
在线办理(uofc毕业证书)芝加哥大学毕业证学历学位证书原版一模一样
pv4uhplv
 
快速办理(McGill毕业证书)麦吉尔大学毕业证Offer一模一样
快速办理(McGill毕业证书)麦吉尔大学毕业证Offer一模一样快速办理(McGill毕业证书)麦吉尔大学毕业证Offer一模一样
快速办理(McGill毕业证书)麦吉尔大学毕业证Offer一模一样
ch775c0l
 
1比1定做(aub毕业证书)伯恩茅斯艺术大学毕业证硕士学历证书原版一模一样
1比1定做(aub毕业证书)伯恩茅斯艺术大学毕业证硕士学历证书原版一模一样1比1定做(aub毕业证书)伯恩茅斯艺术大学毕业证硕士学历证书原版一模一样
1比1定做(aub毕业证书)伯恩茅斯艺术大学毕业证硕士学历证书原版一模一样
es4hjcss
 
1:1制作英国伦敦大学毕业证(london毕业证书)学历学位证书原版一模一样
1:1制作英国伦敦大学毕业证(london毕业证书)学历学位证书原版一模一样1:1制作英国伦敦大学毕业证(london毕业证书)学历学位证书原版一模一样
1:1制作英国伦敦大学毕业证(london毕业证书)学历学位证书原版一模一样
es4hjcss
 

Recently uploaded (7)

Exploring the Contrast Silicone Sponge Rubber Versus Foam Rubber.pptx
Exploring the Contrast Silicone Sponge Rubber Versus Foam Rubber.pptxExploring the Contrast Silicone Sponge Rubber Versus Foam Rubber.pptx
Exploring the Contrast Silicone Sponge Rubber Versus Foam Rubber.pptx
 
Complete Self-write Restaurant Business Plan Guide for Entrepreneurs
Complete Self-write Restaurant Business Plan Guide for EntrepreneursComplete Self-write Restaurant Business Plan Guide for Entrepreneurs
Complete Self-write Restaurant Business Plan Guide for Entrepreneurs
 
在线办理(加拿大Concordia毕业证书)康考迪亚大学毕业证学历证书一模一样
在线办理(加拿大Concordia毕业证书)康考迪亚大学毕业证学历证书一模一样在线办理(加拿大Concordia毕业证书)康考迪亚大学毕业证学历证书一模一样
在线办理(加拿大Concordia毕业证书)康考迪亚大学毕业证学历证书一模一样
 
在线办理(uofc毕业证书)芝加哥大学毕业证学历学位证书原版一模一样
在线办理(uofc毕业证书)芝加哥大学毕业证学历学位证书原版一模一样在线办理(uofc毕业证书)芝加哥大学毕业证学历学位证书原版一模一样
在线办理(uofc毕业证书)芝加哥大学毕业证学历学位证书原版一模一样
 
快速办理(McGill毕业证书)麦吉尔大学毕业证Offer一模一样
快速办理(McGill毕业证书)麦吉尔大学毕业证Offer一模一样快速办理(McGill毕业证书)麦吉尔大学毕业证Offer一模一样
快速办理(McGill毕业证书)麦吉尔大学毕业证Offer一模一样
 
1比1定做(aub毕业证书)伯恩茅斯艺术大学毕业证硕士学历证书原版一模一样
1比1定做(aub毕业证书)伯恩茅斯艺术大学毕业证硕士学历证书原版一模一样1比1定做(aub毕业证书)伯恩茅斯艺术大学毕业证硕士学历证书原版一模一样
1比1定做(aub毕业证书)伯恩茅斯艺术大学毕业证硕士学历证书原版一模一样
 
1:1制作英国伦敦大学毕业证(london毕业证书)学历学位证书原版一模一样
1:1制作英国伦敦大学毕业证(london毕业证书)学历学位证书原版一模一样1:1制作英国伦敦大学毕业证(london毕业证书)学历学位证书原版一模一样
1:1制作英国伦敦大学毕业证(london毕业证书)学历学位证书原版一模一样
 

Organisational change for voluntary & community organisations

  • 4. Eight Steps to Implementing Change
  • 5. Eight Steps to Implementing Change 1. Inspire people to change – make objectives real and relevant 2. Build a core team – right skills, emotional commitment 3. Build a vision and strategy – which focuses on service and efficiency 4. Communicate – as much as possible, and address people’s hopes and fears 5. Empower action – Remove obstacles, give creative feedback: recognise progress 6. Create short terms wins – small number of aims which can be achieved 7. Persist – Keep reporting progress, highlight achievement and set next milestones 8. Make the change last – reinforce successful change, assist leaders who support change and establish the new culture as the norm
  • 9. Principles for Managing Change  Change only happens when each person decides to implement the change  Trust is earned by those who demonstrate consistent behaviour and clearly defined values  The more input people have in defining changes which affect their work, the more they take ownership of the results  To change the individual, change the system
  • 10. Principles for Managing Change  Change only happens when each person decides to implement the change  Trust is earned by those who demonstrate consistent behaviour and clearly defined values  The more input people have in defining changes which affect their work, the more they take ownership of the results  To change the individual, change the system

Editor's Notes

  1. Above picture is from horrible histories stoneage dragons den – Arg is trying to persuade the dragons to invest in his new wheel idea but they prefer to stay with dragging – after all it works does it? Things still get moved People are not resistant to change, but they are resistant to being changed. People should be able to see in any new vision things which they always wanted and less of the things they didn’t want or like
  2. Undefined goals or objectives Resources – we’ve always been funded, not much competition Communication – between staff and trustees, and between the organisation and users/customers Lack of leadership Lack of planning of new roles and tasks Culture
  3. Fear - of imposed changes, job loss, loss of status Personal ambitions or challenge to existing status/authority Lack of input to the change – it’s imposed, not shaped by staff
  4. Inspire people to change – make objectives real and relevant Build a core team – right skills, commitment Build a vision and strategy – which focuses on service and efficiency Communicate – a lot, address people’s hopes and fears
  5. Make the aims and goals clear and unambiguous Make the financial case, and ensure that you have systems to monitor and prove it Make sure staff or spokespeople can talk to managers Lead by example, and show that you yourself are fully committed
  6. Identify the barriers Involve staff in working out exactly how they have to change Make clear that blaming and infighting won’t be tolerated, but that all staff have to be in this together Make clear that a mistake will be tolerated – but only once
  7. Talk to people again and again Involve them in making the change Reward change Form groups to think through change