Operations research (OR) is the application of scientific methods to operational problems. It aims to provide optimal solutions to problems involving complex systems. OR was first developed during World War II to help the British military optimize resources. It has since spread to other fields like industry and transportation.
OR uses mathematical models to represent real-world systems. These models allow experimenting with different solutions without impacting the actual system. OR employs techniques like linear programming, queuing theory, and simulation. The OR process involves formulating the problem, constructing a model, deriving and testing solutions, and implementing results. While powerful, OR has limitations such as difficulty modeling intangible factors and incorporating changing data.