CHAPTER 4
PROCESS SELECTION AND
FACILITY LAYOUT
G r a n d c o l l e g e
D e j e n e A d u g n a ( P h D )
PROCESS
SELECTION
The strategic decision of choosing the most
appropriate method of producing goods or
providing services.
Process
Selection
It's a crucial
strategic decision
impacting cost,
quality, flexibility,
and customer
satisfaction.
It involves analysing
various process options
and selecting the one
that best aligns with
the organization's goals
and competitive
strategy.
Process selection
affects long-term
competitiveness.
Key concepts
Strategic Alignment
Process selection directly impacts a company's ability to achieve its
strategic goals (e.g., cost leadership, differentiation, responsiveness).
.
Competitive Advantage
Choosing the right process can create a significant competitive edge in
terms of cost, quality, speed, and flexibility.
.
Cost Implications
Process choices have major capital investment and operating cost
consequences.
Customer Satisfaction
Impacts the ability to meet customer expectations regarding product
variety, delivery speed, and customization
Why process selection
is critical
Factors Influencing
Process Selection
 Product/service characteristics: Volume, variety, complexity,
customization required.
 Demand: Stable vs. Fluctuating, predictable vs. Unpredictable.
 Technology: Availability, cost, and maturity of relevant
technologies.
 Resource availability: Labour skills, capital, materials.
 Cost: Initial investment, operating costs, maintenance.
 Regulations: Environmental and safety regulations.
 Strategic goals: Long-term vision and competitive priorities.
Classifying production
processes Intermittent Processes
(Also known as project , job shop, batch)
• High variety, low volume
• General-purpose equipment
• Skilled labour
• Flexible layout
Examples: Catering , Banking, Tailoring, College
Repetitive Processes
(Also known as assembly line, mass production)
• Low variety, high volume
• Specialized equipment
• Lower-skilled labour (often)
• Product-focused layout
Examples, Automobiles, Durable consumer goods, Electronic
goods:
Types of production
process
Production
process
Intermittent
production
Project
Job shop
production
Bath
production
Repetitive
production
Assembly
line/Mass
production
Continues flow
production
Decision Intermittent operations Repetitive operations
Product variety Great small
Degree of standardization Low High
Organization of resources Groped by function Line flow
Path of products Varied, depends on product Similar for all
Factor driving production Customer orders Forecast of demand
Critical resource Labour Capital
Type of equipment General purpose Specialized
Degree of automation Low High
Throughput time Longer Shorter
Work in process inventory More less
Differences between intermittent and repetitive operations
Intermittent Processes
Projects
Description: Used for unique, one-of-a-kind products. High
degree of customization.
Characteristics:
• Complex, often large-scale undertakings.
• Resources brought to the product location.
• High degree of planning and coordination required.
• Long lead times.
Examples:
• Construction of a bridge or house
• Developing a new software system.
• Producing a movie.
Advantages: Highly customizable, adaptable.
Disadvantages: High cost, complex management, scheduling
difficulties
Intermittent Processes
Job Shops
Characteristics:
• Small batches or individual orders.
• Products are made to specific customer requirements.
• Highly flexible equipment and labour.
• Process layout (grouping similar machines together).
Advantages:
• Handles a wide variety of products.
• Can adapt to changing customer needs.
• High product customization.
Disadvantages:
• High production costs per unit.
• Complex scheduling and inventory control.
• Longer lead times.
• Requires highly skilled workforce.
Examples: Machine shops, print shops, custom furniture makers, hospitals,
auto repair shops
Job Shop example
Custom furniture maker
• Receives orders for unique furniture pieces (tables, chairs, beds).
• Each piece requires a different set of operations (cutting,
shaping, assembling, finishing).
• Skilled carpenters use various tools and equipment to create
each piece to the specific order.
• Each order follows its own unique routing through the shop.
Intermittent Processes:
Batch Production
Characteristics:
• Products are made in batches or lots.
• Some level of standardization within each batch.
• Equipment may be specialized to some degree, but still flexible.
• Process Layout (similar to Job Shop)
Advantages:
• More efficient than job shops for moderate volumes.
• Allows for some product variety.
• Inventory costs are lower than continuous.
Disadvantages:
• Higher setup costs between batches.
• Requires careful planning and scheduling.
• Still has relatively long lead times.
Examples: Bakeries, breweries, apparel manufacturing, textbook
printing, pharmaceutical production (some stages)
The deference between
job shop and batch process
Feature Job Shop Batch Process
Production Volume Low Moderate
Product Variety High Moderate
Standardization Low Moderate
Equipment General-purpose
General-purpose with some
specialized equipment
Layout
Process layout (functional
layout)
Process layout
Labour Skills Highly skilled
Mix of skilled and semi-
skilled
Flexibility Very high Moderate
Cost per Unit High Lower than job shop
Inventory High WIP Moderate WIP
Repetitive Processes:
Assembly Line/
mass production
Characteristics:
• High volume, standardized products.
• Sequential arrangement of workstations.
• Division of labour into simple, repetitive tasks.
• Product layout (equipment arranged according to the steps in
the production process).
Advantages:
• High production rates.
• Low unit costs.
• Efficient use of resources.
• Simplified training and supervision.
Disadvantages:
• Low flexibility.
• Repetitive work can lead to boredom and low morale.
• Highly dependent on uninterrupted supply of components.
• Breakdowns can halt the entire line.
Examples: Automobile assembly, appliance manufacturing, electronics
assembly, food processing (canned goods, etc.)
Repetitive Processes:
Continuous Process
Characteristics
• Materials flow continuously without interruption through a series of
operations or stages.
• 24/7 operation and automated systems
Advantages of continuous processes
• Higher production rates:
• Lower labour costs due to automation
• Consistent product quality
• Reduced waste
• Improved efficiency. It minimizes downtime and start-up/shut-down
losses.
Disadvantages of continuous processes
• High initial investment and Specialized expertise required
• Limited flexibility
• Requires sophisticated monitoring and control systems.
• Downtime costs: unexpected shutdowns can be very expensive.
Examples of Industries Using
Continuous Processes
• Chemical Processing (e.g., petrochemicals, plastics, fertilizers)
• Oil & Gas Refining
• Food & Beverage (e.g., bottling plants, dairy processing)
• Pharmaceuticals (API Manufacturing)
• Paper Manufacturing
• Power Generation (e.g., Nuclear, Coal-fired)
• Water Treatment
• Cement Manufacturing
• Metals Production (e.g., Steel, Aluminium)
Key differences between assembly line and
continuous operations
Feature Assembly Line Continuous Operations
Product Type Discrete units (cars, appliances, etc.) Continuous flow (liquids, gases, powders)
Material Flow Sequential, unit-based Continuous, uninterrupted
Workstations Distinct workstations with specialized tasks
Integrated equipment, no distinct
workstations
Flexibility More flexible (can accommodate some variations) Very limited (designed for specific products)
Automation Variable (manual to highly automated) Highly automated
Production Volume High volume Highest volume
Changeover Hours to days Weeks to months (significant re-engineering)
FACILITY LAYOUT
DECISIONS
The arrangement of departments, work
centres, equipment, and other resources
within a facility to optimize operations.
Facility Layout
Decisions
Facility Layout…
Goal Impact Strategic Importance:
A key element of operations
strategy, influencing
competitiveness and
profitability.
To create an efficient flow of
materials, information, and
people.
Directly affects
• Production costs,
• Productivity
• Lead times
• Inventory levels, and
• Employee morale.
Key objectives of
facility layout
• Minimize material handling costs.
• Utilize space effectively (maximize space utilization).
• Provide a safe and comfortable working environment.
• Facilitate easy supervision and control.
• Promote flexibility to adapt to changing needs (product changes,
demand fluctuations).
• Improve workflow and reduce bottlenecks.
• Enhance employee morale and customer satisfaction (if
applicable).
• Minimize investment in equipment.
01 02 03 04
Process
Layout
(Functional
Layout)
Product
Layout
(Assembly
Line)
Fixed-
Position
Layout
Cellular
Layout
(Hybrid
Layout)
Types of layouts
Product layouts
 Equipment and machines are arranged according to the
sequence of operations of the product.
 each machine performs a specific operation on the
product as it moves along the line
 Only one type of products is produced in the process
 This product must be standardized and produced in large
quantities in order to justify the product layout.
Examples: Assembly lines for cars, electronics, food
processing plants.
Example
Example: Wine production
Example: Cement manufacturing
process
Example : Furniture production
Product layouts
Advantages:
• High production rate
• Low unit cost
• Simplified training and supervision.
Disadvantages:
• Lack of flexibility
• Vulnerable to equipment breakdowns
• Monotonous work for employees
Process Layout
(Functional Layout)
 Workstations are grouped by function
 Similar equipment and operations are clustered together
Characteristics:
• Variety of products or services
• Low volume, high variety
• General-purpose equipment
• Skilled labour
Examples: Machine shops, hospitals, universities, libraries
Advantages:
• Flexibility to handle diverse tasks.
• Less vulnerable to equipment breakdowns (alternate machines
available).
Disadvantages:
• Complex scheduling and control
• High work-in-process inventory
• Higher material handling costs
• Longer lead times
Example
Example
Example : Hospital services
Comparison of product and process layout
Facility layout
Fixed-Position • The product remains in a fixed location, and workers,
materials, and equipment are brought to it.
Characteristics:
• Large, bulky projects.
• Product cannot be easily moved.
Examples: Shipbuilding, construction projects, aircraft assembly.
Advantages:
• Highly flexible.
• Suited for complex, large-scale projects.
Disadvantages:
• Requires significant coordination.
• Can be expensive.
• May require moving equipment and personnel frequently.
House construction Aircraft assembly
Examples
Facility layout
Cellular Layout (Hybrid Layout)• Groups dissimilar machines into cells to work on products that
have similar processing requirements.
Characteristics:
• Combines the flexibility of a process layout with the efficiency
of a product layout.
• Work cells are designed to process a family of parts or
products.
Examples: Manufacturing cells in electronics or automotive
industries.
Advantages:
• Improved material flow.
• Reduced work-in-process inventory.
• Shorter lead times.
• Increased employee involvement.
•Disadvantages:
• Requires careful planning and analysis.
• May require duplication of equipment.
Process and layout relationships

operations management chapter four ppt

  • 1.
    CHAPTER 4 PROCESS SELECTIONAND FACILITY LAYOUT G r a n d c o l l e g e D e j e n e A d u g n a ( P h D )
  • 2.
  • 3.
    The strategic decisionof choosing the most appropriate method of producing goods or providing services. Process Selection
  • 4.
    It's a crucial strategicdecision impacting cost, quality, flexibility, and customer satisfaction. It involves analysing various process options and selecting the one that best aligns with the organization's goals and competitive strategy. Process selection affects long-term competitiveness. Key concepts
  • 5.
    Strategic Alignment Process selectiondirectly impacts a company's ability to achieve its strategic goals (e.g., cost leadership, differentiation, responsiveness). . Competitive Advantage Choosing the right process can create a significant competitive edge in terms of cost, quality, speed, and flexibility. . Cost Implications Process choices have major capital investment and operating cost consequences. Customer Satisfaction Impacts the ability to meet customer expectations regarding product variety, delivery speed, and customization Why process selection is critical
  • 6.
    Factors Influencing Process Selection Product/service characteristics: Volume, variety, complexity, customization required.  Demand: Stable vs. Fluctuating, predictable vs. Unpredictable.  Technology: Availability, cost, and maturity of relevant technologies.  Resource availability: Labour skills, capital, materials.  Cost: Initial investment, operating costs, maintenance.  Regulations: Environmental and safety regulations.  Strategic goals: Long-term vision and competitive priorities.
  • 7.
    Classifying production processes IntermittentProcesses (Also known as project , job shop, batch) • High variety, low volume • General-purpose equipment • Skilled labour • Flexible layout Examples: Catering , Banking, Tailoring, College Repetitive Processes (Also known as assembly line, mass production) • Low variety, high volume • Specialized equipment • Lower-skilled labour (often) • Product-focused layout Examples, Automobiles, Durable consumer goods, Electronic goods:
  • 8.
    Types of production process Production process Intermittent production Project Jobshop production Bath production Repetitive production Assembly line/Mass production Continues flow production
  • 9.
    Decision Intermittent operationsRepetitive operations Product variety Great small Degree of standardization Low High Organization of resources Groped by function Line flow Path of products Varied, depends on product Similar for all Factor driving production Customer orders Forecast of demand Critical resource Labour Capital Type of equipment General purpose Specialized Degree of automation Low High Throughput time Longer Shorter Work in process inventory More less Differences between intermittent and repetitive operations
  • 10.
    Intermittent Processes Projects Description: Usedfor unique, one-of-a-kind products. High degree of customization. Characteristics: • Complex, often large-scale undertakings. • Resources brought to the product location. • High degree of planning and coordination required. • Long lead times. Examples: • Construction of a bridge or house • Developing a new software system. • Producing a movie. Advantages: Highly customizable, adaptable. Disadvantages: High cost, complex management, scheduling difficulties
  • 11.
    Intermittent Processes Job Shops Characteristics: •Small batches or individual orders. • Products are made to specific customer requirements. • Highly flexible equipment and labour. • Process layout (grouping similar machines together). Advantages: • Handles a wide variety of products. • Can adapt to changing customer needs. • High product customization. Disadvantages: • High production costs per unit. • Complex scheduling and inventory control. • Longer lead times. • Requires highly skilled workforce. Examples: Machine shops, print shops, custom furniture makers, hospitals, auto repair shops
  • 12.
    Job Shop example Customfurniture maker • Receives orders for unique furniture pieces (tables, chairs, beds). • Each piece requires a different set of operations (cutting, shaping, assembling, finishing). • Skilled carpenters use various tools and equipment to create each piece to the specific order. • Each order follows its own unique routing through the shop.
  • 13.
    Intermittent Processes: Batch Production Characteristics: •Products are made in batches or lots. • Some level of standardization within each batch. • Equipment may be specialized to some degree, but still flexible. • Process Layout (similar to Job Shop) Advantages: • More efficient than job shops for moderate volumes. • Allows for some product variety. • Inventory costs are lower than continuous. Disadvantages: • Higher setup costs between batches. • Requires careful planning and scheduling. • Still has relatively long lead times. Examples: Bakeries, breweries, apparel manufacturing, textbook printing, pharmaceutical production (some stages)
  • 14.
    The deference between jobshop and batch process Feature Job Shop Batch Process Production Volume Low Moderate Product Variety High Moderate Standardization Low Moderate Equipment General-purpose General-purpose with some specialized equipment Layout Process layout (functional layout) Process layout Labour Skills Highly skilled Mix of skilled and semi- skilled Flexibility Very high Moderate Cost per Unit High Lower than job shop Inventory High WIP Moderate WIP
  • 15.
    Repetitive Processes: Assembly Line/ massproduction Characteristics: • High volume, standardized products. • Sequential arrangement of workstations. • Division of labour into simple, repetitive tasks. • Product layout (equipment arranged according to the steps in the production process). Advantages: • High production rates. • Low unit costs. • Efficient use of resources. • Simplified training and supervision. Disadvantages: • Low flexibility. • Repetitive work can lead to boredom and low morale. • Highly dependent on uninterrupted supply of components. • Breakdowns can halt the entire line. Examples: Automobile assembly, appliance manufacturing, electronics assembly, food processing (canned goods, etc.)
  • 16.
    Repetitive Processes: Continuous Process Characteristics •Materials flow continuously without interruption through a series of operations or stages. • 24/7 operation and automated systems Advantages of continuous processes • Higher production rates: • Lower labour costs due to automation • Consistent product quality • Reduced waste • Improved efficiency. It minimizes downtime and start-up/shut-down losses. Disadvantages of continuous processes • High initial investment and Specialized expertise required • Limited flexibility • Requires sophisticated monitoring and control systems. • Downtime costs: unexpected shutdowns can be very expensive.
  • 17.
    Examples of IndustriesUsing Continuous Processes • Chemical Processing (e.g., petrochemicals, plastics, fertilizers) • Oil & Gas Refining • Food & Beverage (e.g., bottling plants, dairy processing) • Pharmaceuticals (API Manufacturing) • Paper Manufacturing • Power Generation (e.g., Nuclear, Coal-fired) • Water Treatment • Cement Manufacturing • Metals Production (e.g., Steel, Aluminium)
  • 18.
    Key differences betweenassembly line and continuous operations Feature Assembly Line Continuous Operations Product Type Discrete units (cars, appliances, etc.) Continuous flow (liquids, gases, powders) Material Flow Sequential, unit-based Continuous, uninterrupted Workstations Distinct workstations with specialized tasks Integrated equipment, no distinct workstations Flexibility More flexible (can accommodate some variations) Very limited (designed for specific products) Automation Variable (manual to highly automated) Highly automated Production Volume High volume Highest volume Changeover Hours to days Weeks to months (significant re-engineering)
  • 19.
  • 20.
    The arrangement ofdepartments, work centres, equipment, and other resources within a facility to optimize operations. Facility Layout Decisions
  • 21.
    Facility Layout… Goal ImpactStrategic Importance: A key element of operations strategy, influencing competitiveness and profitability. To create an efficient flow of materials, information, and people. Directly affects • Production costs, • Productivity • Lead times • Inventory levels, and • Employee morale.
  • 22.
    Key objectives of facilitylayout • Minimize material handling costs. • Utilize space effectively (maximize space utilization). • Provide a safe and comfortable working environment. • Facilitate easy supervision and control. • Promote flexibility to adapt to changing needs (product changes, demand fluctuations). • Improve workflow and reduce bottlenecks. • Enhance employee morale and customer satisfaction (if applicable). • Minimize investment in equipment.
  • 23.
    01 02 0304 Process Layout (Functional Layout) Product Layout (Assembly Line) Fixed- Position Layout Cellular Layout (Hybrid Layout) Types of layouts
  • 24.
    Product layouts  Equipmentand machines are arranged according to the sequence of operations of the product.  each machine performs a specific operation on the product as it moves along the line  Only one type of products is produced in the process  This product must be standardized and produced in large quantities in order to justify the product layout. Examples: Assembly lines for cars, electronics, food processing plants.
  • 25.
  • 26.
  • 27.
  • 28.
  • 29.
    Product layouts Advantages: • Highproduction rate • Low unit cost • Simplified training and supervision. Disadvantages: • Lack of flexibility • Vulnerable to equipment breakdowns • Monotonous work for employees
  • 30.
    Process Layout (Functional Layout) Workstations are grouped by function  Similar equipment and operations are clustered together Characteristics: • Variety of products or services • Low volume, high variety • General-purpose equipment • Skilled labour Examples: Machine shops, hospitals, universities, libraries Advantages: • Flexibility to handle diverse tasks. • Less vulnerable to equipment breakdowns (alternate machines available). Disadvantages: • Complex scheduling and control • High work-in-process inventory • Higher material handling costs • Longer lead times
  • 31.
  • 33.
  • 34.
  • 35.
    Comparison of productand process layout
  • 36.
    Facility layout Fixed-Position •The product remains in a fixed location, and workers, materials, and equipment are brought to it. Characteristics: • Large, bulky projects. • Product cannot be easily moved. Examples: Shipbuilding, construction projects, aircraft assembly. Advantages: • Highly flexible. • Suited for complex, large-scale projects. Disadvantages: • Requires significant coordination. • Can be expensive. • May require moving equipment and personnel frequently.
  • 38.
    House construction Aircraftassembly Examples
  • 39.
    Facility layout Cellular Layout(Hybrid Layout)• Groups dissimilar machines into cells to work on products that have similar processing requirements. Characteristics: • Combines the flexibility of a process layout with the efficiency of a product layout. • Work cells are designed to process a family of parts or products. Examples: Manufacturing cells in electronics or automotive industries. Advantages: • Improved material flow. • Reduced work-in-process inventory. • Shorter lead times. • Increased employee involvement. •Disadvantages: • Requires careful planning and analysis. • May require duplication of equipment.
  • 40.
    Process and layoutrelationships

Editor's Notes

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