By the help of OpenCart App, improve the efficiency of your support staff by displaying the order related details on the ticket system.

1. Opencart App
Integration with
UVdesk

2. By the help of OpenCart App, improve the efficiency of your
support staff by displaying the order related details on the
ticket system. It reduces the time spent by the support staff
by fetching the order related details on the ticket system only.
No need to leave ticket system to check the details.

3. The complete process for the Opencart App Integration
with UVdesk:
● Login to your UVdesk Support Panel.
● On the Dashboard, you will see "APP CENTRE" menu
and under it, you will find "OpenCart".
● You will see four tabs- Overview, Documentation,
Screenshots & Configure (after app installation).
● In the "Overview" section, you will see Install button.
● Click on that button and OpenCart App will get installed.
● Alternately, for uninstalling the app, go to OpenCart
"Overview" section then click on Uninstall button.

4. ● Now go to the "Configure" tab and click on "New Channel"
to add new OpenCart Channel in the UVdesk.

5. ● For adding the channel enter Name, Hostname, API Key
& API Password.
● Now, login into your OpenCart Admin panel and follow the
path: Modules -> Opencart UVdesk Connector API.
● Enable your API and set your API Key and Password.
● After the successful configuration, you will see a success
message on the UVdesk.
● Now, on the ticket system, the support staff can enter the
Order ID and select the platform or the Marketplace and
then click on Fetch Order.

7. That’s all about the "Opencart App Integration with
UVdesk" feature of UVdesk. In the case of any doubt,
please mail us at support@uvdesk.com

8. Thank You!