The document summarizes an open source healthcare assistance platform called Open Health Assistant. It was developed by Ándago, a Spanish company specializing in open source solutions. The platform provides remote healthcare services using personalized monitoring for patients. It aims to improve quality of life for patients and reduce dependence on healthcare centers. The platform uses open source technologies and standardized components to offer modular services in a secure and scalable manner.

1. Open Source of Innovation
Ándago Open Health
March 2010

2. Table of Contents
Ándago........................................................................................3
Mission........................................................................................4
Business Areas...........................................................................5
Open Health Assistant.................................................................6
Technology and Functions...........................................................7
Advantages.................................................................................8
ÁNDAGO OPEN HEALTH, MARCH 2010 2

3. Ándago Open Health
Ándago
Ándago, pioneer company and a referee in th use of Open Source technologies since its
foundation in 1996, is one of the mainly providers of global services and solutions associated with
Information Technologies, and it is specialized in consulting, development and integration of
solutions.
Our mission is to contribute to the development of innovation and the optimization of processes
within companies and the public administration, implementing ICT solutions that are suited to their
real needs.
Ándago employs over 60 employees with a continuous growth over 35% sustained for 4 years in
turnover.
Ándago has emphasized an active R&D and technological innovation policy from the very
start. This consists of the search for, definition, and development of technological solutions and
innovative projects that allow its clients to move to the cutting edge of their possibilities.
The efforts invested in the R&D&I area in the last year demonstrate the importance of this aspect,
with the company devoting close to 30% of its professional assets, a percentage that puts it at the
head of the indices regarding Innovation in Spain.
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4. Open Health
Mission
Our mission is to contribute to the development of innovation and the optimization of processes
within companies and the public administration, implementing ICT solutions that are suited to their
real needs.
Our mission translates into real and tangible benefits for companies and institutions, including
flexibility of the implemented solutions, lower implementation costs with respect to exclusively
proprietary solutions, the reuse of third-party developments, easy expansion of functions,
scalability of systems to incorporate new
expansions, and adaptability to changing
organizations and environments, guaranteeing
increased functional and technological
performance with the best price-quality
relationship.
Our philosophy consists of providing a
comprehensive service with high added value
based on professional experience and solutions acquired through the participation in relevant
projects and alliances with leading companies in our business areas.
At Ándago, we are actively committed to the strategic objectives of our Clients through our
services aimed exclusively at:
• Innovation to serve business
• The search for project financing
• Evaluation of functional and technical options
• Design and implementation of operational technical solutions
• Security in terms of project functions, costs, and deadlines
• Support and maintenance of implemented systems
• Transfer of knowledge
• Switchover management
• Communication of results
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5. Ándago Open Health
Business Areas
Ándago develops solutions divided into business areas or knowledge specializations, aimed at
individual projects for Administrative Modernization and Digital Cities:
• Administrative Modernization Area • Environmental management
• Standardization of administrative • Digital Content and Services Area
procedures and processes
• Digital Citizens: city portals,
• Electronic processing and telematic interactive TV, Citizen Services,
registration tourism portals
• Management of dossiers • PYME Digital: Open CCs.
• Document management • Health and Welfare Area
• Electronic invoicing • e-Health
• Public procurement • Social Welfare
• Government interoperability • Social Services Technical Office
Management
• Electronic invitations to tender
• Technology Engineering Area
• Land Management Area:
• Messaging and collaboration
• IDEs
• Identity management
• Street maps / Points of interest
• Wireless networks
• Planning / Land Registries
• City resource management
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6. Open Health
Open Health Assistant
The Open Health Assistant platform provides a set of remote social-healthcare service
solutions that are personalized for patients who require some type of personalized monitoring or
help, both at and away from the home.
Open Health Assistant helps in the daily lives
of people with chronic care needs, such as
assisted living for elderly or dependent
persons, facilitating mobile assistance services
that cut down on visits to hospitals and doctor
house calls, as well as assistance provided by
emergency services, minimizing travel and the
cost of public healthcare services.
It also provides services that facilitate remote
assistance of those people who are
responsible for caring for a patient, whether that
be a family member, caregiver, or social worker.
The immediate result is an increase in the quality of life of patients and a decrease in dependence
on healthcare centers and on family members or caregivers.
Open Health Assistant is based on an R&D project financed by the Ministry of Industry, Tourism,
and Trade (MITandT).
Open Health Assistant has been developed using standard systems and open architectures that
are widely used and that promote:
• A technological platform that offers a catalog of useful services for the entire Patient
tracking environment: Patient, Family Members, Caregivers, Doctors.
• Multichannel access to services, either through web portals, DTT, mobile platforms, etc.
• Integration between different biomedical and home-automation devices.
• Interoperability between different Health Care systems, compliance with communication
standards.
• Modular: the client uses what it needs and integrates it into its systems
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7. Ándago Open Health
Technology and Functions
In terms of its technology, Open Health Assistant is based on recognized Open Source
components:
• Developed in Java compatible with JEE 5 specifications
• Services Oriented Architecture (SOA).
• Security based on WS-Security SSL
• Scalable at all levels: application server, database,
• Components with access API that allows easy integration with other services.
Open Health Assistant was developed entirely using open-source technologies with no licensing
costs, and is made up of a set of services and modules that are also distributed under this type of
license, which means that public institutions do not incur any additional costs.
The platform offers a set of personalized remote service solutions. Specifically, the Open Health
Assistant includes the following functions:
• Patients who require health care treatments who do not require hospital stays.
• Patients convalescing from medical or surgical processes
• Patients with chronic illnesses 24 hours a day
• Integration with multiple biomedical sensors for online monitoring of patients. The devices
that are managed include: blood pressure meters, electronic pillboxes, heart-rate monitors,
scales, etc.
• Integration with the Customized Assistance Protocols defined by the patient’s Care
Supervisor, medial specialist, Home-care doctor, Mutual Healthcare Benefit Society.
• Integration with Personalized Care Protocols defined at the Healthcare Center, reference
hospital, insurance company, Mutual Healthcare Benefit Society.
• Calendar to register all of the home care actions, allowing the multidisciplinary team to
monitor all of the directives to be followed.
• Management of reminders or alarms, using mobile devices to display different calendars
for: medication guidelines, doctor's appointments, vaccinations, location of centers,
addresses of interest.
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8. Open Health
• Remote clinical history. Recording of the Clinical History of the home care. The
multidisciplinary team has access to the patient's vital signs that have been monitored via
mobile with biomedical sensors.
• Access to the Healthcare DB based on diagnostic guidelines, patient symptoms, health
states, etc.
• Access to information on points of interest, regarding pharmacies, social service centers,
etc.
• Patient location via GPS.
• Integration with General Patient Information Systems.
• Tracking of Hospital Care delivered at home, mobile tracking of care, mobile/web for
medication.
• Attention of the healthcare team through process monitoring
Advantages
For Government:
• Increases productivity and reduced costs in public health care services
• Improved mobility services reducing visits to health care centers
• Automatic systems or assistance doctors/operators give orders to patients
• Facilitates the intensive tracking of information regarding the status and location of patients
• Decreases the degree of patient dependence
For the Patient:
• Geo-referencing of healthcare-related points of interest
• Automation of doctor’s appointments
• Improved medical treatments
• Minimizes travel to hospitals
• Improves the quality and quantity of medical information given to patients
• Social integration of patients
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9. ICT Solutions & Services
Central Offices
c/ Alcalde Ángel Arroyo nº 10, Planta 1º
28904 – Getafe (Madrid)
Tlf.: (+34) 91 601 13 73 – Fax: (+34) 91 601 13 72
Ándago Labs
Kanala Bidea, Edif. 103, 1ª Izda.
Parque Tecnológico de Bizkaia
48170 Zamudio, Bizkaia
info.soluciones@andago.com– www.andago.com